...Job Summary: Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role. General Responsibilities: - Complete tasks assigned by supervisors... 
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Kelly Services

Mason City, IA
2 days ago
 ...Job Title: Work From Home Customer Service Representative Employer: FedEx Job Description: As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email... 
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Fedex

Mason City, IA
2 days ago
 ...those offerings; Upload relevant patient documents into EMR system; Assist with developing and improving the customer experience...  ...patient check-in's and escalate to the medical team if needed; Work with the Medical Team to get new customer prescriptions approved... 
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AgelessRx

Mason City, IA
2 days ago
 ...email); Help new customers with their onboarding, making sure members understand and select appropriate health plans and other steps; Assist members with issues around their care journey - whether it's finding a provider, helping with claims issues, or referring them to... 
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Sana

Mason City, IA
2 days ago
[Customer Support / Fully Remote] - Anywhere in U.S. / Up to $30 per hour / Medical, dental & vision / 401k - As a Customer Service Rep you'll: Learn the basics of insurance and the student health insurance products serviced at Wellfleet; Learn to navigate the LuminX claim...
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Wellfleet

Mason City, IA
18 hours ago
 ...shipments, and a whole lot more; Teach customers how to use the product, and translate user confusion into product suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles and FAQs...Hiring Fast... 
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Mercury

Mason City, IA
1 day ago
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As an Administrative Leave Coordinator you'll: Foster collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails;... 
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Sparrow

Mason City, IA
3 days ago
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box... 
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Firstsource

Mason City, IA
4 days ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot...
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Rinsed

Mason City, IA
3 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...
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Fanatics

Mason City, IA
13 hours ago
 ...20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer...  ...inquiries with precision and efficiency; Offer comprehensive technical assistance to both Web and Mobile app users...Hiring Fast... 
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Home office
Weekday work

Underdog Fantasy

Mason City, IA
4 days ago
 ...bonuses / Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with getting connected to mental health care; Obtain information regarding patient needs and preferences... 
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Quartet Health

Mason City, IA
2 days ago
 ...Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues; Escalate technical issues to the engineering team and communicate solutions... 
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Rocket Money

Mason City, IA
4 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Health, dental & vision / 401k / PTO - As a Customer Experience Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and...
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The Black Tux

Mason City, IA
4 days ago
 ...communications; Process transactions for materials and subscription offerings; Ensure accurate, timely responses and follow-up with customer inquiries; Work closely with other internal teams to ensure seamless transitions throughout the customer journey...Hiring Fast... 
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Wilson Language Training

Mason City, IA
2 days ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure...
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nok

Mason City, IA
4 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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Lap of Love

Mason City, IA
3 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour / Mac laptop provided / Paid training - As a Product Support Agent you'll: Engage with customers via email to address their inquiries and concerns; Be a trusted guide and partner to thousands of teachers...
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ClassDojo

Mason City, IA
4 days ago
 ...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast... 
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Safara

Mason City, IA
4 days ago
[Call Center / Fully Remote] - Anywhere in U.S. / $45,760 per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep you'll: Handle various types of incoming inquiries, via telephone from clients, regarding insurance products; Answer an average of 45-5...
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Equitable

Mason City, IA
18 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance...
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Reconstruct

Mason City, IA
13 hours ago
 ...needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify... 
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ExecOnline

Mason City, IA
3 days ago
 ...basic tasks like ordering supplies, scheduling appointments, and managing referrals; Provide accurate information, address inquiries, and demonstrate exceptional care qualities; Work closely with other teams on technical issues; Document all communication...Hiring Fast... 
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One Call

Mason City, IA
3 days ago
 ...Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and catalogue issues appropriately utilizing internal ticketing tool;... 
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Snap! Mobile

Mason City, IA
13 hours ago
[Administrative Assistant / Data Entry / Remote] - Anywhere in U.S. / Competitive pay + benefits / M-F 9:30a-5:30p EST - As an Administrative Client Coordinator you'll: Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding... 
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ExamWorks

Mason City, IA
1 day ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per year - As a Social Community Associate you'll: Be the friendly face (or voice) that responds to customer inquiries on Attribe's website and social media channels; Craft and post content that keeps customers...
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Attribe

Mason City, IA
1 day ago
 ...Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry... 
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Shift work
Night shift

American Logistics

Mason City, IA
13 hours ago
 ...phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data in various platforms...Hiring Fast... 
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Night shift

Rain

Mason City, IA
13 hours ago
[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary / Health benefits / PTO - As a Sales Support/Data Entry Specialist you'll: Input and maintain internal databases with precision and accuracy; Assist the sales team in preparing sales documents... 
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OTK Media

Mason City, IA
1 day ago
[Customer Support / Remote] - Anywhere in U.S. / Up to $45K per year - As a Customer Service Specialist you'll: Provide users with services such as question answering, business consulting, and complaint acceptance; Correctly guide users on daily app usage issues; Review...
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Umate

Mason City, IA
3 days ago