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- ...operational monitoring through rotational shift coverage. Troubleshooting & Incident Management Perform detailed troubleshooting and root cause analysis of production incidents. Analyze application logs, system behavior, and performance metrics to identify underlying...SuggestedFull timeWorldwideShift workNight shift
- ...coordinate incident response from detection through containment, eradication, and post-incident review. Own P1/P2 escalations, drive root cause analysis, and ensure timely stakeholder communication. Design and execute proactive threat hunting campaigns using endpoint...SuggestedFull timeRemote work
- ...milestones. Proactively identify and remove blockers impacting team productivity and project delivery. Lead incident management and root cause analysis activities while driving preventive actions. Continuously improve operational processes, runbooks, and service...SuggestedFull timeWorldwide
- ...translate business needs into compliant technical solutions. • Contribute to design and code reviews, production issue resolution, root cause analysis, modernization, and continuous improvement. • Influence API strategy, platform evolution, engineering standards,...SuggestedFull timeContract workWorldwide
- ...effective test strategies. Provide technical recommendations and testing solutions aligned with program goals. Lead troubleshooting, root cause analysis, and resolution of operational and application issues. Implement preventive measures based on root cause findings...SuggestedRemote jobFull timeWork at officeLocal areaWorldwideFlexible hours
- ...maintainability, and technical standards while mentoring junior team members. -Troubleshoot complex issues across distributed systems, complete root-cause analysis, and implement lasting fixes. -Support operational readiness through monitoring, observability, recoverability, and...SuggestedFull timeWorldwide
- ...Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity,...SuggestedRemote jobFull timeFlexible hours
- ...requirements. Drives efforts to build and maintain lower environments that accurately reflect production. • Demonstrable expertise with root cause analysis of issues in multi-tier distributed systems, with the ability to prescribe risk-reward balanced short-, mid- and long...SuggestedFull timeTemporary workWorldwide
- ...Databricks • Extensive experience with Spark, Airflow • Strong analytical skills required for debugging production issues, providing root cause and implementing mitigation plan • Strong communication skills - both verbal and written • Ability to multi-task across...SuggestedFull timeWorldwide
- ...high-quality solutions within committed timelines. Operational Excellence • Troubleshoot complex production incidents and perform root cause analysis to identify and implement long-term remediation strategies. • Ensure compliance with Mastercard's engineering,...SuggestedFull timeWorldwide
- ...Management, Test Reporting] • Hands on experience on Functional, Regression, System, UAT Testing • Excellent defect finding, debugging, root cause analysis capabilities • Excellent communication skill and team handling capabilities • Any experience with TDD and/or BDD...SuggestedFull timeWorldwide
- ...practical experience conducting performance, load, and scalability testing using JMeter, BlazeMeter, or LoadRunner. Be skilled at root cause analysis, troubleshooting complex technical issues, and improving overall test effectiveness and automation coverage....SuggestedFull timeWorldwide
- ...quality workpapers, and communicate testing status, potential issues, and delivery risks on a timely basis. • Identify control gaps, root causes, and process improvement opportunities; develop practical recommendations that address underlying risks and support...SuggestedFull timeLocal areaWorldwide
- ..., and business teams to facilitate effective incident resolution. Conduct forensic and log analysis to determine incident scope, root cause, and business impact. Escalate significant incidents to IR leadership and assist in coordinating response activities. Prepare...SuggestedFull time
- ...Engineering principles to define and improve service reliability, availability, performance, capacity planning, incident response, root-cause analysis, and operational learning. - Influence engineering-wide technical decisions and delivery practices through strong partnership...SuggestedFull timeFor contractors
- ...metrics and suggest process improvements • Hands on experience on Functional, Regression, System, UAT Testing • Excellent debugging, root cause analysis capabilities • Excellent communication skill and team handling capabilities • Good understanding & experience...Full timeWorldwide
- ...• Identify and diagnose issues by monitoring eval scores and drift alerts, inspecting failing traces and patterns, and classifying root causes such as intent, tool, parameter, or hallucination errors • Evaluate whether the agent’s reasoning remains correct in production...Full timeWorldwide
- ...Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity,...Full timeFlexible hours
- ...aligning with Mastercard reference architectures and standards. • Participate in on‑call rotations and production support, driving root cause analysis and continuous improvement. • Promote Mastercard values of inclusion, accountability, and continuous learning....Full timeContract workWorldwide
- ...controls ERP systems experience – Oracle (Added advantage) Service Level Agreement (SLA) management and productivity monitoring Root cause analysis and process improvement initiatives Strong analytical and problem-solving skills Excellent attention to detail...Daily paidFull time
- ...maintain quality and performance. Support ongoing operational excellence by monitoring systems, responding to incidents, and driving root cause analysis and remediation. Conduct research and Proof of Concepts (POCs) for emerging technologies, frameworks, and tools to...Full timeWorldwide
- ...Agile ceremonies and define test strategies. Integrate automated tests into CI/CD pipelines (Jenkins). Analyze defects, perform root cause analysis, and improve overall product quality. Mentor junior engineers and promote quality engineering best practices....Full timeWorldwide
- ...activities, including requirements analysis, design, development, testing, deployment, and production support. • Lead troubleshooting, root cause analysis, and resolution of production incidents. • Participate in architecture discussions, technology evaluations, and...Full timeWorldwide
- ...productivity through automation, CI/CD, quality gates, AI-enabled workflows, and developer tooling. Troubleshoot production issues, perform root-cause analysis, and implement sustainable corrective actions. Conduct code reviews and contribute to coding standards, design...Full timeContract workWorldwide
- ...Ability to analyse traces and tool calls, using observability tooling such as Opik, Langfuse or LangSmith or an equivalent, to determine root cause rather than reporting the symptom. ~ Strong API testing experience. The majority of the surface under test is API-level. ~...Remote jobPermanent employmentFull time
- ...assistants such as Claude and GitHub Copilot. Use AI tools effectively for: Code generation and refactoring. Debugging and root-cause analysis. Writing unit and integration tests. Generating technical documentation and code comments. Code reviews and...Full timeWorldwide
- ...modularity, maintainability, observability, and code quality. Develop intelligent automation for test failure analysis, defect detection, root-cause identification, and regression analysis, reducing manual investigation and improving feedback cycles. Collaborate with...Full timeLocal areaWorldwideFlexible hours
- ...platform reliability. Monitor production environments and proactively address operational concerns. Participate in troubleshooting, root-cause analysis, and incident resolution activities. Engineering Excellence Participate in code reviews and promote engineering...Full timeWorldwide
- ...container platforms. • Implement SRE best practices such as SLIs, SLOs, SLAs, error budgets, and resilience engineering. • Drive root cause analysis (RCA) and eliminate recurring failures through engineering solutions. 2. CI/CD Pipeline Support & DevOps Enablement...Full timeWorldwideShift work
- ...and acquirers, synthesize operational workflow pain points into validated product requirements, and distinguish symptoms from root causes. ~ Translate PoC findings and field signal into scoped, shippable product briefs: clearly written requirements, acceptance...Full timeWorldwide