Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Cookeville , TN

Job Summary

Supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of "stock outs", and maintains assigned inventory stock locations.

Responsibilities

Essential Functions

Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
Maintains a clean, safe and well-stocked City Desk display area.
Displays specials and other promotion items to sell.
Maintains vendor catalogs and price sheets.
Informs proper departments of "stock outs", inventory discrepancies and other inventory problems or concerns.
Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
Abides by all safety requirements including wearing the required PPE gear.

Non-essential Functions

Participates in the marketing planning and strategizing for BSE product lines, as needed.
Participates in the implementation and success of marketing plans, as required.
Attends sales meetings as required and keeps current on new products and applications.
Assists with receiving, shipping and other warehouse associate functions, as required.
Ensures all batched managed material is labeled accurately and inventoried, as needed.

Qualifications

Minimum of a two-year business/trade degree preferred or the equivalent in work experience.
Minimum of one year of prior warehouse, city desk and/or sales experience with good knowledge of electrical products or systems preferred.
Requires the ability to read, write and speak in English.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email and SAP software.

Skills and Abilities

Excellent interpersonal, written and verbal communication, reading skills
Ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):
Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%

Lift from Floor to Waist:
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Occasionally
- 76 to 100 lbs. - Occasionally
- 101 + lbs. - Occasionally
Above Waist Lift:
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Occasionally
- 76 to 100 lbs. - Occasionally
- 101+ lbs. - Not at all
Unilateral Carry:
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Not at all
- 51 to 75 lbs. - Not at all
- 76 to 100 lbs. - Not at all
- 101+ lbs. - Not at all
Bilateral Carry:
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Occasionally
- 76 to 100 lbs. - Not at all
- 101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

Sitting (a continuous period of being seated) - Not at all
Standing (for sustained periods of time) - Frequently
Walking (moving about on foot to accomplish tasks) - Continuously
Bending/Stooping (downward and forward) - Occasionally
Crawling (moving about on hands and knees or hands and feet) - Not at all
Climbing/Walking Stairs (ascending or descending) - Occasionally
Reaching (extending arms in any direction) - Frequently
Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
Balancing (maintaining body equilibrium to prevent falling) - Frequently
Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
Handling (applying pressure to an object with the fingers and palm) - Continuously
Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
Driving (the control and operation of a fork lift) - Occasionally
Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously
Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
Exposure (to adverse weather & temperature conditions) - Frequently
Travel (travel needed to perform job duties) - Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values
As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.

Our Purpose
We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .

Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace