Job Description

Salary:

About the Role

The QA Lead, Fintech Platform is responsible for establishing and leading quality assurance and testing practices across Zenus fintech platform.

This role focuses on ensuring reliability across APIs, middleware, onboarding workflows, and third-party integrations that power client operations and internal systems. The QA Lead will work cross-functionally with Fintech, IT/Solutions, Product, and Compliance to validate system changes, reduce production issues, and support scalable platform growth.

This is a hands-on leadership role that combines test execution, process definition, and coordination across multiple systems and teams.

Responsibilities & Duties

QA Leadership & Strategy

Lead and mentor QA and junior engineers supporting testing efforts
Define testing strategy, standards, and processes across the fintech platform
Establish structured regression testing and release validation practices

Platform & Integration Testing

Oversee end-to-end testing across:
- Middleware and APIs
- Client onboarding workflows
- Internal tools and automation systems
- Third-party platforms (core banking, AML, CRM, payments)
Ensure system changes do not negatively impact downstream integrations or workflows

Manual & Automated Testing

Design and execute test plans for new features, fixes, and system changes
Build and maintain regression test suites (manual initially, with gradual automation)
Validate API functionality and data flows across systems

Release & Defect Management

Participate in release cycles and ensure readiness before deployment
Manage defect tracking, prioritization, and resolution with engineering teams
Enforce QA validation as part of the release process

Cross-Functional Collaboration

Work closely with Fintech, IT/Solutions, Product, and Compliance teams
Support validation of workflows impacting regulatory processes and client operations
Collaborate with developers to refine testing coverage and acceptance criteria

Quality Metrics & Continuous Improvement

Track KPIs such as:
- Test coverage
- Defect leakage
- Release stability
Continuously improve testing processes, documentation, and efficiency

What You Need for This Role

5+ years in QA, software testing, or test engineering
Experience leading or mentoring QA or testing teams
Strong experience with:
- API testing
- Integration and end-to-end workflow testing
Familiarity with tools such as:
- Postman / API testing tools
- Selenium, Playwright, Cypress, or similar (nice to have)
Understanding of:
- Distributed systems and microservices
- Data flows between systems
Strong analytical, communication, and organizational skills

Preferred Experience

Fintech, banking, or payments systems
Experience testing systems with multiple third-party integrations
Exposure to onboarding, compliance, or transaction workflows
Experience working in regulated environments

What Success Looks Like

Within the first 36 months, this role will:

Establish a structured QA process across the fintech platform
Implement regression testing across core systems and integrations
Reduce production issues and integration-related defects
Improve confidence and consistency in platform releases