Summary

LOCATION: This position is located in the SSA, Spartanburg, SC Field Office at: 145 N Church St Ste 300 Spartanburg, SC 29306.

TOUR OF DUTY: Full-Time, Monday through Friday 8-hours per day. Flextime and alternative work schedules may be available. NOTE: Part-Time employees are eligible to apply but may not be converted to full-time by way of this announcement.

TYPE OF POSITION: Permanent

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Overview

* Accepting applications

* Open & closing dates

04/30/2024 to 05/21/2024

* Salary

$86,962 - $113,047 per year

* Pay scale & grade

GS 12

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Location

2 vacancies in the following location:

* Spartanburg, SC

* Remote job

* Telework eligible

Yes-as determined by the agency policy.

* Travel Required

Not required

* Relocation expenses reimbursed

* Appointment type

Permanent

* Work schedule

Full-time

* Service

Competitive

* Promotion potential

None

* Job family (Series)

0105 Social Insurance Administration

* Supervisory status

* Security clearance

Not Required

* Drug test

* Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk

* Trust determination process

Suitability/Fitness

* Announcement number

SG-12403080-24-VRP

* Control number

789130100

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This job is open to

* Internal to an agency

Current federal employees of this agency.

Clarification from the agency

AREA OF CONSIDERATION: The Area of Consideration is reduced to current permanent SSA employees under the Deputy Commissioner for Operations nationwide.

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Duties

The position description number for this position is 5E2400. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search

The incumbent serves as technical expert responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases, provides lead role in technical training and mentoring other employees, provides technical expertise on the most effective use of software/systems to process specific complex claims and post-entitlement actions.

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Requirements

Conditions of Employment

* All application materials must be received by the closing date.

* Applicants must be in good standing.

* Applicants must have a fully successful rating of record.

* Official Personnel Folders will not be reviewed.

* Requests for copies of application documents will not be accepted.

* All application forms submitted become the property of SSA Human Resources.

* You must indicate on the SSA45 if you are in/or have held a temp promotion/detail.

Qualifications

Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

Your SSA-45 must show at least one year of qualifying specialized experience equivalent to the GS-11 grade level in the Field Office (FO)/ Workload Support Unit (WSU) and (1) adjudicating, authorizing, investigating or reconsidering claims through face-to-face, telephone, or VSD interviews (2) functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.), (3) adjudicating post-entitlement actions including Continuing Disability and Entitlement Reviews and using software and systems such as Workload Action Center (WAC), SSTNG, and eWork (4) mentoring, reviewing, or providing formal/informal training to FO Claims Specialists (CS) on Social Security laws, regulations, policies, and procedures. Experience in Title II and/or Title XVI is required. Candidates must describe their Title II and/or Title XVI experience.

Applicants must also meet the following to qualify for this position:

* Meet and deal ability is required. By the closing date of the announcement, candidates who have not occupied SSA positions for which meet-and-deal ability is required as a selective placement factor MUST upload a completed Certification of Meet and Deal Ability form. If you do not submit the form by the closing date of the announcement, you will be disqualified for the position. If you do not already have this documentation, contact your supervisor or manager.

* Candidates who are in/have held positions requiring meet-and-deal certification do NOT have to submit documentation when applying for this position. Click here to view a list of positions that meet this requirement.

Qualification requirements must be met by the closing date of this announcement.

Applicants for promotion must have 52 weeks at GS-11.

Time in grade requirement must be met by the closing date of this announcement.

Education

This job does not have an education qualification requirement.

Additional information

Position to be filled under the provisions of the SSA/AFGE Merit Promotion Plan. Additional selections may be made within 6 months of the date of the initial selection.

Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities; and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran's documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration.

NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.

LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay.

OTHER NOTES:

This is a bargaining unit position, represented by AFGE.

This is not a career ladder position, GS-12 is the full performance level.

This position is eligible for telework as determined by agency policy.

Relocation expenses will not be paid.

* Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The following knowledge, skills, and abilities are necessary to perform the duties of the position:

* Knowledge of SSA programs, laws, rules, regulations, and programmatic systems

* Ability to analyze, research, and evaluate to draw accurate conclusions

* Ability to manage multiple priorities

* Ability to communicate orally

* Ability to communicate in writing

* Ability to train, coach, mentor and lead others

Applicants will be assessed using the rating criteria listed in the following link:

* Benefits

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Review our benefits

* Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

The following section provides information on supporting documentation that must be submitted.

SSA-45

Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.

Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.

* How to Apply

Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.

Notice Concerning Materially False, Fictitious, or Fraudulent Statements

Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.

To apply for this position, you must provide a complete Application Package which includes:

* SSA-45

* The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.

* Additional Required Documents, if applicable (See Required Documents section).

The complete Application Package must be submitted before 11:59 p.m. (ET) on 05/21/2024. Failure to upload any required documents will disqualify your application from consideration.

If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Victoria Petillo at victoria.petillo@ssa.gov or 404-562-5611.

Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state:

APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK

SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g. your personal computer, etc.).

Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.

Agency contact information

Victoria Petillo

Phone

404-562-5611

victoria.petillo@ssa.gov

Address

Region IV South Carolina

61 Forsyth St SW

Suite 22T64

Atlanta, GA 30303

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Next steps

After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.

To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.

* Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

* Equal Employment Opportunity (EEO) Policy

* Criminal history inquiries

* Reasonable accommodation policy

* Financial suitability

* Selective Service

* New employee probationary period

* Signature and false statements

* Privacy Act

* Social security number request

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Required Documents

The following section provides information on supporting documentation that must be submitted.

SSA-45

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How to Apply

Notice Concerning Materially False, Fictitious, or Fraudulent Statements

To apply for this position, you must provide a complete Application Package which includes:

* SSA-45

* The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.

* Additional Required Documents, if applicable (See Required Documents section).

The complete Application Package must be submitted before 11:59 p.m. (ET) on 05/21/2024. Failure to upload any required documents will disqualify your application from consideration.

APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK

Agency contact information

Victoria Petillo

Phone

404-562-5611

victoria.petillo@ssa.gov

Address

Region IV South Carolina

61 Forsyth St SW

Suite 22T64

Atlanta, GA 30303

Learn more about this agency

Next steps

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

* Equal Employment Opportunity (EEO) Policy

* Reasonable accommodation policy

* Criminal history inquiries

* Financial suitability

* Selective Service

* New employee probationary period

* Signature and false statements

* Privacy Act

* Social security number request

* Email

* Facebook

* LinkedIn

* Twitter

Help

Overview

* Accepting applications

* Open & closing dates

04/30/2024 to 05/21/2024

* Salary

$86,962 - $113,047 per year

* Pay scale & grade

GS 12

* Location

2 vacancies in the following location:

* Spartanburg, SC

* Remote job

* Telework eligible

Yes-as determined by the agency policy.

* Travel Required

Not required

* Relocation expenses reimbursed

* Appointment type

Permanent

* Work schedule

Full-time

* Service

Competitive

* Promotion potential

None

* Job family (Series)

0105 Social Insurance Administration

* Supervisory status

* Security clearance

Not Required

* Drug test

* Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk

* Trust determination process

Suitability/Fitness

* Announcement number

SG-12403080-24-VRP

* Control number

789130100

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.