Basic Function

Coordinates services for a campus-wide peer tutor program by screening and recommending the hiring of tutors, and arranging for tutor coverage in learning labs. Provides administrative support services to the center that include, but are not limited to, scheduling of students, timesheet processing, records, reports, supplies, and budget.

Representative Duties

Coordinates, oversees, and participates in the day-to-day operations of the Tutoring Center and Tutoring Services Program.

Recruits tutors, receives applications, screens, interviews, recommends employment of tutors. Verifies employment eligibility and works with human resources to arrange for pre-employment screenings, as required by laws and College policies. Provides lab orientation materials for tutors.

Coordinates and schedules tutorial assignments to a variety of labs, tutor/student client meetings, and group discussions. Coordinates group and individualized tutoring, and schedules student clients with appropriate tutor, in skill, learning and communications style.

Updates a web page of available tutors, including time availability and subjects. Updates the on-line tutoring program.

Confers with tutors to explain performance standards, policies, and procedures. Monitors tutorial sessions. Reviews the performance and ability of tutors to work with students and subject matter.

Analyzes scheduling to optimize tutors for the amount of student traffic in labs, prevent double booking of tutors, and to ensure each tutor is available for scheduled appointments with student clients.

Reviews student schedules, academic standing, course load, and course completion to arrange compatible tutoring schedules. Monitors student attendance in mandatory study lab or tutorial sessions.

Introduces tutors to student clients, easing frustrations of student clients by facilitating learning, mediating between student clients and tutors, and assisting them with problem solving, and providing student clients with materials on general study and test taking skills and techniques.

Orients students in the purpose and use of various study laboratory materials, including programmed instruction, audio/visual laboratory consoles, and computer-aided instruction.

Provides referrals to and works closely with a variety of services designed to support and enhance learning opportunity for students.

Recognizes potential learning disabilities and makes referrals to the appropriate persons.

Creates, organizes, and maintains files for group tutoring and drop-in tutoring sessions. Maintains records of tutor/student client sessions. Prepares and maintains accurate and current audit trail records of Tutoring Center operations. Maintains records on tutor performance and skills.

Maintains an up-to-date inventory of instructional materials, books, and solution manuals.

Ensures that tutor timecards are properly documented, and student attendance is accurately entered onto a computer-aided timekeeping system.

Reviews student work-in-progress to assess effectiveness of tutoring.

Assists with preparation and monitoring of budgets governing the Tutoring Center. Reviews student and tutor activity for prior time periods, student enrollment projections, and other factors when recommending budget amounts.

Prepares a variety of statistical reports, forms, and surveys for internal and external agency use.

Publicize the capability and operating hours of the Tutorial Services Program through activities such as, but not limited to, classroom and meeting presentations, preparing informational materials, and advertisements.

Performs other duties as assigned that support the overall objective of the position.

Minimum Qualifications

Requires an Associate's degree and three years of experience providing and coordinating support in learning laboratory or other student service environments.

Licenses and Certificates:

May require a valid driver's license.

Knowledge and Abilities

KNOWLEDGE OF:

Office management techniques including scheduling and customer service, office methods and procedures.

Basic bookkeeping procedures. Filing and record retention requirements.

Computer-aided software applications/packages (learning assistance, word processing, spreadsheets, database access and data entry, and desktop publishing).

Student hiring and related processes.

Various learning styles.

Community college instructional programs and student services.

Lower division courses including but not limited to elementary mathematics, writing, ESL, and English.

Learning disabilities/problems with respect to learning ability and comprehension of specific subjects.

Tutorial and instructional techniques. Computer-aided instructional techniques and software applications.

Correct English grammar, vocabulary, syntax, spelling and punctuation.

Human relation skills to convey technical concepts to others and to facilitate a small group learning process.

Standard and common office clerical practices.

ABILITY TO:

Carry out all the responsibilities of the job including general instruction support, providing a range of support for adult students of diverse backgrounds, abilities and skill levels.

Screen, train, and schedule tutors.

Link staffing to customer traffic.

Make formal presentations to classroom sized groups.

Relate positively to students in a teaching/learning environment, develop and maintain effective working relationships, and recognize learning disabilities and make the appropriate referrals for assistance.

Independently solve subject-related problems in math, basic algebra, writing, ESL, and English.

Listen actively and effectively, identify and solve problems; facilitate learning for students, and build student confidence in learning.

Communicate effectively both orally and in writing, speak in a clear and concise manner, and follow oral and/or written instructions.

Supervise tutors, administer tests, and perform general clerical tasks.

Operate computers and utilize software applications.

Demonstrate sensitivity to a diverse population of students and staff in terms of academic, socioeconomic, cultural, disability, and ethnic background.

Perform work assignments at all College locations.

SALARY RANGE

$3,923.50 - $5,543.79 monthly

Maximum Entry Level Salary: $4,122.12 monthly

SPECIAL INSTRUCTIONS

First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by May 16, 2024, are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment/selection process at any point.

Completed application packet must include:

Completed Online Application for Employment form

Current resume

Letter of interest (Cover Letter)

Copy of legible transcripts

List of five (5) professional references - Listed on application form

It is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant.

Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application.

Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. EEO Plan 2021-2024

Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. Discrimination Free Work Environment

The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.

Kern Community College District provides a rich health and welfare benefits package to our full-time permanent employees, including Health, Dental, Vision, Life Insurance, and Long-term Disability. In addition to the above benefits, the District also offers a robust voluntary benefits selection.

Limited benefits and Affordable Care Act (ACA) benefits are offered to less than full-time and temporary employees.

For a detailed list of benefit eligibility please visit our Benefits Website

Agency Kern Community College District