Average salary: $82,138 /yearly

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 ...Responsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the...  ...resolution. Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support... 
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Fawkes IDM

Washington DC
15 days ago
 ...International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management...  .../pokemon). **Get to know the role** * Job Title: Manager, IT Service Desk * Job Summary: The Manager, IT Service Desk leads the North... 
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The Pokémon Company International Careers

Washington DC
12 hours ago
 ...Description Dynamic Solutions Technology, LLC , a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time on-site Service Desk Manager . This position is in Washington, DC . Responsibilities:... 
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Dynamic Solutions Technology LLC

Washington DC
1 day ago
Circinus is seeking a proactive and experienced Service Desk Manager to lead our dynamic Service Desk team in providing exceptional IT support services. The Service Desk Manager will oversee the day-to-day operations of the Service Desk, ensuring timely resolution of incidents... 
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Circinus LLC

Washington DC
2 days ago
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is...  ...industry-driven solutions. Work You'll Do Managing and overseeing the daily operations of the IT service desk, including incident management, service requests... 
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Deloitte

Arlington, VA
3 days ago
 ...Solutions Group (OSG) is seeking a Classified Communications Service Technician to support the FEMA Response Directorate. The Classified...  ...by the Domestic Emergency Support Team (DEST) and Consequence Management Coordination Unit (CMCU) supporting a coordinated response to... 
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Obsidian Solutions Group LLC

Washington DC
3 days ago
 ...resolution of IT issues and maintain high service levels. Exercise your expert judgment in...  ...awarded. Responsibilities: Provide help desk support and resolution of end-user...  ...information, support communications, and knowledge management databases. Coordinate and participate... 
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Business Performance Systems, LLC

Washington DC
4 days ago
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 ...Overview: Evolver Federal is seeking a candidate to satisfy an IT Service Desk Team Lead role request for a program to support a government...  ...support to Tier 3 issues. The IT Service Desk Team Lead will manage and direct the resolution of all complex technical issues. In... 
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Evolver Federal

Bethesda, MD
8 days ago
 ...solutions, application development and maintenance, program management, and health IT operations leveraging experience and trusted talent...  ...technical challenges. Without you, it’s just data. The Service Desk Team Lead will oversee service desk issues of all tiers and... 
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Amdex Corporation

Bethesda, MD
5 days ago
 ...Technologies is seeking a highly organized and customer-focused Service Desk Escalation Coordinator to join our team for a critical project...  ...desk team, you will be responsible for coordinating and managing escalated incidents and service requests, ensuring timely resolution... 
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Akira Technologies Inc.

Washington DC
23 days ago
 ...DOD SECURITY CLEARANCE IS REQUIRED TO FILL THIS POSITION   Service Desk Specialist I - Washington DC - Entry Level - US NAVY - The...  ...task. Due to the evolving nature of the Customer Relationship Management industry, the government requires the skill level of the... 
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ASP Web Solutions

Washington DC
6 days ago
 ...District Of Columbia Full-Time May 3, 2024 Inserso is seeking a Service Desk Specialist to join the team for a rewarding and challenging...  ...prompt and courteous customer service. Update Asset Management records for users when required. Offer first line of support... 
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Inserso Corporation

Washington DC
1 day ago
 ...DESCRIPTION: Forbright is a nationwide full-service bank and lender helping accelerate the...  ...: The primary role of the Service Desk Technician is to provide quality and timely...  ...with daily systems checks, ticket and patch management, on call support, inventory tracking, and... 
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Forbright Bank

Chevy Chase, MD
12 hours ago
 ...thriving multi-discipline, specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are...  ..., VA office reporting to the Service Desk Manager. Duties/Responsibilities: Evaluates... 
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Mpr Associates, Inc.

Alexandria, VA
1 day ago
 ...Help Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph...  ...distributed help desk team which provides application support services for a diverse CIO customer base. You will lead the single... 
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CACI International

Bethesda, MD
1 day ago
 ...Service Desk Team Lead, Washington, DC The Service Desk Team Lead will provide hands-on technical support related to computer systems...  ...This role will continuously work under the guidance of the IT Manager. Responsibilities: - Oversee service desk, ticket triage,... 
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Parallel Partners

Washington DC
12 hours ago
 ...Public Trust/Other Required: Job Family: Program Management Job Qualifications: Skills: Hiring, People Management...  ...MANAGER WILL MAKE AN IMPACT Provide program support as a Service Desk Supervisor Supervise 45 Service Desk Technicians Tier 1 and... 
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General Dynamics Corporation

Washington DC
2 days ago
 ...including introducing new cyber capabilities to address emerging threats. We are seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director of Technical Services. The SOSD Manager is expected to be process oriented and... 
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Local area
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BCMC

Arlington, VA
3 days ago
Overview: GovCIO is currently seeking an experienced, customer-focused Senior Application Trainer/Service Desk Technician to become the designated application trainer on a customer enterprise application, as well as to provide technical assistance with application issues... 
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Govcio LLC

Arlington, VA
10 days ago
**Overview** **About Cayuse Commercial Services:** Cayuse Commercial Services (CCS) delivers...  .... **Primary Focus** The Service Desk Agent provides customer service...  ...assesses and records problems in the problem management tool + Provide assistance and information... 
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Cayuse Holdings

Washington DC
1 day ago