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$50 - $55 per hour
...processing windows while meeting strict SLAs. Details: Execute, monitor, and troubleshoot batch jobs using JCL, ensuring SLA compliance. Provide production support for mainframe applications, including incident resolution and root cause analysis....SuggestedHourly payFull timeContract workTemporary workWork experience placementImmediate startWorldwideFlexible hours- ...readiness assessments. Establish monitoring, alerting and operational dashboards. Define production acceptance criteria and SLA measurements. Provide technical documentation and knowledge transfer to client teams. Required Skills: ~8+ years of...SuggestedRemote work
- ...practical understanding of SDLC, ITIL, and Agile Frameworks ~ Solid understanding of, and experience with JQL, automation rules, SLA configurations, user management, permission schemes ~ Bachelor's degree in Computer Science or related field a bonus but not required...SuggestedFlexible hours
- ...ServiceNow Flow Designer/Workflow automations to orchestrate remediation tasks, approvals, exception/risk-acceptance processes, and SLA-based escalations. Configure automated ticketing and work order creation in Maximo for OT asset remediation, tied back to ServiceNow...SuggestedContract workRemote work
$120k - $202.5k
...patterns for: Batch ingestion and orchestration (Airflow, Databricks Workflows, Snowflake Tasks/Streams, Control-M integration) Window/SLA-driven batch processing with monitoring and rerun safety Migration of legacy stored procedures, PL/SQL, and shell-based ETL to cloud-...SuggestedTemporary workFlexible hours- ...Technical Lead is essential to maintain system stability, minimize production risks, improve service delivery, and ensure adherence to SLA commitments. This role also supports continuous improvements, platform upgrades, and strategic initiatives across the policy...SuggestedLong term contractRemote work
- ...provide support for on-call escalations and doing incident & problem management To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team To ensure positive customer experience and CSAT through First Call Resolution and...SuggestedWork experience placement
- ...requirements. Support joiner, mover, leaver (JML) activities and complex access scenarios. Manage queues and prioritize work to meet SLA, quality, and audit expectations. Execute access certifications, attestations, and remediation activities. Independently...SuggestedLong term contractContract workWork experience placement
- ...Remote Duration: 12 months Vendor Name: Mindlance Client name: N/A Rate: $100/hr on C2C TAT/ SLA: Tomorrow 12 PM EST No of Submissions: 3 Job Description: Skills: Background in robotics/sales/applications...SuggestedRemote workWorldwideFlexible hours
- ...security platforms. • Manage assigned tickets through resolution while meeting established response, resolution, communication, and SLA expectations. • Escalate complex, high-impact, or security-sensitive issues to the Technical Services Manager, L3, Engineering, or...SuggestedFull timeFor contractorsImmediate startRemote work
$116.9k - $203.6k
...consistency, timeliness, quality, and accuracy of deliverables, and ensures Procurement stakeholders are aware of Service Level Agreement (SLA) and/or defined milestones and deliverables terms. Communicates delay to Procurement stakeholders and independently proposes and...SuggestedOngoing contractContract workFor contractorsLocal areaRelocation package3 days per week- ...reliability through proactive monitoring, effective incident response, and timely resolution of technical issuesOwn service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as requiredOversee end-to-end data...SuggestedH1bLocal area
$113.1k - $208.3k
...-scale technology initiatives, mergers and acquisitions, and divestitures.Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation.Lead the enterprise...SuggestedContract workWork at officeRemote workWork from home$32 per hour
...are responsible for coordinating appointments directly with members/caregivers and completing work within required timeframes (SLA-driven). Responsibilities • Coordinate appointment scheduling directly with clients • Delivery, initial setup and testing of personal...SuggestedHourly payFor contractorsMedScope Installation
Des Moines, IA14 days ago- ...roadmap of operational goals and objectives to include modernization, financial discipline, partner/vendor management, managed services SLA, and executive/organizational communication and presentationsDefine and deliver a multi-year modernization roadmap—migrating legacy...Suggested
- ...Experience embedding security into developer workflows (PR checks, branch protections, and automated policy enforcement. Expereince setting SLA's for security and qualityProven experience leading and influencing without authority, challenging engineering teams when needed, and...Permanent employmentWork experience placementH1bShift work
$116.8k - $160k
...and installations.• Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).• Develop and maintain policies, procedures, and processes.• Oversee management of equipment and parts inventory.• Create, manage, and...Casual workWorldwideFlexible hours- ...ensuring work conforms to our architectural standards. Benchmark and tune application performance to meet scalability, reliability, and SLA targets. Coach and mentor engineers, growing the team's capability in our development practices and standards. Stay abreast of...Remote work
$60k - $85k
...centralized sales, estimating, and operations teams. Ensure timely completion of assigned inspections and field activities. Maintain SLA adherence for inspections, documentation, and customer follow-up. Communicate field observations that may impact claim progression...Full timeNight shift- ...Enterprise ITSM Platforms Incident Management Change Management Problem Management Release Management Root Cause Analysis (RCA) SLA Management What you’ll need to succeed (required skills) 8+ years of experience supporting enterprise Windows environments. Strong...Temporary workLocal area3 days per week
- ...Ability to assist in tracking server fleet health to investigate emerging failure trends and validate that ZT is maintaining customer SLA. Solid experience with IPMI utilization in diagnostics. Administer software tools (e.g.: diagnostics, tests, FW updates). Experience...Local area
$111.2k - $190.3k
...adoption.Key ResponsibilitiesOversee day-to-day Workday system support and ticket resolution.Assign and monitor team workload; ensure SLA adherence.Guide configuration activities within Recruiting and Onboarding modules and ensure accuracy and compliance.Support...Full timeWork experience placementInternshipWork at officeLocal areaWork from home- ...articles. Ensure support requests are resolved in accordance with established service levels. Service Level Management Own and improve SLA compliance, first response time, resolution time, first contact resolution, backlog, aging tickets, reopened tickets, technician...Permanent employmentFull timeRemote work
- ...issues to Voice Engineering (tier 2) with comprehensive diagnostic information. Monitor and resolve assigned tickets in accordance with SLA and priority guidelines. Participate in on-call rotation to provide after-hours emergency support for critical voice system issues....
- ...Guarantee installations are done right the first time, setting each grower up to be onboarded smoothly. Own install throughput and SLA attainment for large Integrator deals, where deployment speed is a direct driver of the grower-conversion funnel. Fleet Reliability...For contractorsRemote workShift work
- ...activities and improve key performance metrics, such as Response Time, Bounce Rate, Technician Utilization, Customer Satisfaction, and SLA attainment to enhance service quality and ensure timely completion of work orders. Technician Management And Development Lead the...Work at officeWorldwideFlexible hours
$18 - $22 per hour
...initial setup of meetings. Assists with the relocation and implementation of user IT equipment. Assists with meeting service requests SLA’s and project timelines. Responds to all computer issues or questions and computer training needs including new hire set-up, ongoing...Hourly payFull timeWork at officeRelocationAfternoon shift- ...Root Cause Analysis (RCA) and implement preventive measures. Work closely with application, infrastructure, and vendor teams to ensure SLA compliance and service availability. What you'll need to succeed: Candidates must have over 7 years of experience with the technical...Full timeTemporary workWork at office3 days per week
$95k - $105k
...major incident troubleshooting and root cause analysis. Maintain technical documentation, SOPs, and knowledge articles. Work within SLA‑driven operational environments. Support on‑call and after‑hours maintenance activities. Required Qualifications: Bachelor's...Permanent employmentLocal areaRemote work- ...anomalies, and degradation in system performance Coordinate performance tuning activities with technical teams Track and report on SLA compliance (uptime, response time, transaction volume) Support capacity planning and scaling activities as client volumes grow Coordinate...Contract workTemporary workLocal area
