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$22.83 per hour
...program value and advance a positive program experience Maintain KPIs for cases solved per day per rep, case solve time, QA, phone SLA, phone utilization, CSAT, engagement, and held upsell referrals Correctly escalate cases to appropriate Houzz teams as required; including...SuggestedHourly payPermanent employmentFull timeLocal areaRemote workTrial periodFlexible hours- ...Automation Python Shell/Bash Scripting Linux/Unix Administration Infrastructure Automation Site Reliability Engineering (SRE) SLA, SLO & SLI Management Error Budgets Production Reliability Incident Management Root Cause Analysis (RCA) On-call Operations...Suggested
- ...and break-fix. Manage assets, auditing, and daily work log/ticket tracking. Provide smart-hands assistance within specified SLA response times (on-call duties may apply). Maintain a safe and secure operating environment and report violations. Maintain...SuggestedShift workNight shiftWeekend work
- ...Lockbox, and Revenue Recognition. Experience in Bank Statement Reconciliation and Cash Positioning. Knowledge of Subledger Accounting (SLA). Understanding of Oracle Financial Reporting Center (FRC), OTBI, and BI Publisher. Experience with Oracle BPM approvals. Familiarity...SuggestedContract workBank staffH1bLocal areaRemote work
- ...WAN Edge routers. Build and validate SD-WAN policies for application-aware routing, traffic steering, segmentation, path preference, SLA-based forwarding, failover, and resiliency. Define transport-side and service-side VPN designs, including how WAN edge devices connect...SuggestedRemote work
- ...take as well. They will be responsible for managing the ticket queue of their designated shift. They will be responsible for monitoring SLA s and looking at the queue and taking a step back to look at performance of other analysts. They wont be first line on the phones,...SuggestedContract workLocal areaImmediate startShift work
- ...take as well. They will be responsible for managing the ticket queue of their designated shift. They will be responsible for monitoring SLA's and looking at the queue and taking a step back to look at performance of other analysts. They wont be first line on the phones,...SuggestedContract workShift work
- ...assets. Ensure accurate asset accountability across systems and support readiness for audit and compliance reviews. Drive SLA metrics reporting and process improvements in coordination with customer service delivery, endpoint, and program leadership teams....SuggestedContract workRelocation
- ...generation as required. Ensure adherence to regulatory requirements, safety protocols, and industry standards, including support for SLA/KPI commitments. Maintain project documentation, status tracking, change-management processes, and required meeting cadence....SuggestedContract work
- ...accountability across systems, alignment with service delivery expectations, and readiness for audit and compliance reviews. The role also drives SLA metrics reporting and process improvements in coordination with customer service delivery, endpoint, and program leadership teams....SuggestedContract workRelocation
- ...cybersecurity incident response team, maintaining availability to provide on-call support and ensuring adherence to service level agreements (SLA) and operating procedures. Identify and address security vulnerabilities and threats to the technology stack, prioritizing...SuggestedFull timeTemporary workRemote workWorldwideFlexible hours
- ...issues, and blockers early and drive resolution through appropriate escalation channels. Track program KPIs, remediation progress, SLA adherence, and compliance metrics. Coordinate cross-functional teams across global stakeholders. Requirements:...Suggested
- ...Troubleshoot and resolve production issues across the FICO landscape, managing high-priority incidents through resolution while maintaining SLA compliance. Gather and document business requirements from finance and cross-functional stakeholders for system enhancements and...SuggestedContract workTemporary workWork at officeLocal area
- ...lifecycle. Support change management, release management, and production deployments. Manage application support metrics, SLA compliance, RCA, and continuous service improvement. Coordinate with offshore support teams and third-party vendors. Lead critical...SuggestedRemote work
- ...detection and auto-remediation Maintain network documentation, diagrams, and configuration baselines (CMDB) Generate weekly/monthly SLA and performance reports for stakeholders Incident & Problem Management Act as the first responder for network incidents (P1/P2 SLA...SuggestedLong term contractRemote workNight shift
- ...dependencies to support build, test, and release planning. Direct production support operations by supervising ticket activity, enforcing SLA performance, and promoting root-cause resolution for recurring issues. Own project financial management, including budget...Long term contractPermanent employmentContract workTemporary work
- ...support to the department; Participate in RFP, RFI, proposal and contract reviews and vendor selection; manage vendors and ensure SLA compliance; approve deliverables and invoicing Direct the maintenance of and enhancements to 911 systems by managing vendors and...Contract workWork at officeRemote work2 days per week
- ...accountable for a 30-calendar-day Transition-In with zero degradation of mission-critical cybersecurity services, and for sustaining SLA performance for the life of the task order. Key Responsibilities: Serve as primary interface to the NIH Contracting Officer...Price workContract workFor contractorsFor subcontractorWork at officeRemote workMonday to FridayShift work
- ...teams on architecture, data flows, and integration design. ~ Experience leading production support and vendor support teams with SLA management. ~ Financial management experience: cost plans, actuals, forecasts, invoices, and accruals. ~ Backlog management experience...
$89.3k - $124k
...PowerShell, Python, Bash; experience with Terraform or CloudFormation. ~ Experience with ITSM/ticketing tools (ServiceNow, Jira) and SLA management. ~ Demonstrated ability to perform complex troubleshooting and deliver durable engineering fixes. Preferred...Permanent employmentFull timeContract workTemporary workWork at officeRemote workFlexible hours- ...data into a single real-time command view Configure Predictive Intelligence models to identify incident risk, change collision, and SLA breach probability Integrate Now Assist for autonomous triage, summarization, and recommended remediation actions Build custom dashboards...Hourly payContract workRemote work
- ..., and Financial Business Case to support executive decision-making at the Final CXO Presentation. Define Sub-Ledger Accounting (SLA) rules, Accounting Hub configurations, and period-close orchestration workflows in the Oracle Fusion target state. Collaborate cross...
$34 per hour
...experience Responsibilities: Work with and under the direction of the Project Manager to ensure adherence with program goals and SLA attainments Liaise with business financial leads and users to help in tracking Charge back to Project cost ctr Active...Contract workFor contractorsWork at officeRemote work$62k - $116k
...groups to understand their technology needs and challenges. Take ownership of issues to ensure timely resolution in alignment with SLA targets. Analyze, diagnose, and resolve moderately complex end-user problems. Provide remote support for systems and...Permanent employmentFull timeTemporary workWork at officeRemote workFlexible hours- ...Monitor and actively follow up for the timely collection of Apex Fees. Ensure continuous evaluation of service performance to support SLA reporting to clients. Proactively engage with Senior Management regarding the required resource to sufficiently service delivery...Permanent employmentFull timeLocal area
Apex Group
Minnesota3 days ago $72k - $82k
...plan with up to a 4% employer match ~ Paid company holidays, paid vacation, and paid volunteer time ~ Sportech Learning Academy (SLA) with courses offered onsite quarterly, focusing on personal and professional growth and development for employees, and tuition reimbursement...Full timeTemporary workWork experience placementWork at officeFlexible hoursShift workSportech
Minnesota1 day ago$150k - $170k
...401k plan with up to a 4% employer match Paid company holidays, paid vacation, and paid volunteer time Sportech Learning Academy (SLA) with courses offered onsite quarterly, focusing on personal and professional growth and development for employees, and tuition reimbursement...Full timeTemporary workWork experience placementWork at officeFlexible hoursShift work$50k - $70k
...overseeing all installation operations within an assigned U.S. region, ensuring adequate technician coverage, high-quality installations, SLA compliance and efficient day-to-day execution. The position provides supervision and support to field technicians and third-party...Full timeTemporary workFlexible hours$80k
...leads ServiceNow operations and enhancements, and enterprise monitoring, to ensure 24x7x365 availability, rapid incident response, and SLA compliance. Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred....Contract workNight shift$72.1k - $133.9k
...monthly financial reviews comparing forecasted budgets against actual expenditures; calculate travel bonuses, transaction fee rebates, and SLA penalties; process credit card and PO rejections Compliance & Vendor Management: Verify hotel pharma compliance, collaborate on HCP...Work at officeImmediate startFlexible hours
