DESCRIPTION OF SERVICES

Texas Health and Human Services Commission requires the services of 1 Software Engineer 3 , hereafter referred to as Candidate(s), who meets the general qualifications of Software Engineer 3, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission .

All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).

Possesses excellent communication and multitasking skills and is proficient in both verbal and written communication. Ability to evaluate, analyze, develop documentation and training material for Microsoft Bookings/Virtual Appointments. Ability to manage tasks efficiently, while prioritizing competing workloads to meet deadlines.

II. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years
Required/Preferred
Experience

8
Required
Experience using Virtual Appointment software for organizing schedules and managing appointments.

8
Required
Experience using Microsoft Office Suite

8
Required
Experience in evaluating, analyzing, and developing documentation and training material.

8
Required
Experience in developing flow charts and diagrams describing the logical operational steps of programs.

8
Required
Experience in planning and delivering specialized trainings to others.

5
Preferred
Experience in using Microsoft Bookings or other Virtual Appointment scheduling software.

5
Preferred
Experience using Microsoft Teams

5
Preferred
Experience in use of Microsoft Bookings

III. TERMS OF SERVICE

Services are expected to start 06/03/2024 and are expected to complete by 08/30/2024 . Total estimated hours per Candidate shall not exceed 512 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.

IV. WORK HOURS AND LOCATION

Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission . Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM , excluding State holidays when the agency is closed.

The primary work location(s) will be at 701 W. 51st Street, Bldg. C, Austin, Texas 78751 . Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.

The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission .

V. OTHER SPECIAL REQUIREMENTS

TERM OF SERVICE:

Services are expected to start on or around June 3, 2024 and are expected to completed by August 30, 2024. Total estimated hours per Candidate shall not exceed 512 hours for FY24. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.

WORK HOURS AND LOCATION:

A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.

B) The primary work location will be 701 W. 51st Street, Bldg. C, Austin, Texas 78751.

Position is 100% ONSITE at the location listed above (NO REMOTE WORK). Program will only accept LOCAL ONLY candidates for this position.

Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas).

Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.

C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker s and/or Vendor s expense.

D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.

E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.

Interviews will be conducted:

By Phone

In person

Through Microsoft Teams

VI. ADDITIONAL TERMS AND CONDITIONS

Submission of a candidate s resume by multiple vendors will result in disqualification of the candidate from this opportunity.

This position is subject to availability of funding.

In submitting a resume for this solicitation, the vendor attests to their compliance with e-verify for the submitted candidate. E-verify requirements are outlined in Appendix A, Section P. Immigration, of the Standard Terms and Conditions for Information Technology Staff Augmentation Contract.

Worker must sign an Acceptable Use Agreement as a condition of employment.

Worker must sign and return an HHSC Information Technology Staff Augmentation Contractor Integrity Agreement (IT Form 4710) before a purchase order is issued.

Vendor must sign and return and HHS Information Security Cybersecurity Training Acknowledgement ( ) before a purchase order is issued.

Vendor must conduct a criminal history investigation of the Worker and provide the results to HHSC prior to the issuance of any purchase order. The criminal history investigation must have been conducted within six months prior to the issuance of any purchase order, including a purchase order for modifying or extending the terms of the agreement. Should the Worker not be acceptable to HHSC at any time because of the results of the criminal history investigation, then HHSC may immediately terminate its purchase order and related service agreement or request replacement of the Worker in question.

By accepting the purchaser order, the Vendor agrees to comply with the .

VII. RIGHT TO AMEND OR WITHDRAW SOLICITATION

DIR reserves the right to alter, amend or modify any provisions of this solicitation, or to withdraw this solicitation, at any time prior to the award of a Work Order pursuant hereto, if it is determined by DIR to be in the best interest of the State to do so.

VIII. RESPONSE DEADLINE

Vendor shall respond via the ITSAC Portal with proposed candidate resumes and the response must be received by 05/22/2024 @ 5:00 PM (CT) .

IX. EVALUATION OF RESPONSES

Response must be submitted into the ITSAC Portal by the response deadline listed in Section VIII of this solicitation. Failure to do so will result in disqualification of the response.

Vendor hereby represents to DIR they are registered as a Texas Vendor, with all necessary Texas taxpayer identification numbers with the Comptroller of Public Accounts and be in good standing with that office, and otherwise be authorized to do business with the State of Texas.

Form D (Right to Represent) - a Candidate whose name and Form D is submitted by more than one vendor for the same opportunity may be considered by the Customer. The Customer, at its discretion, may hire a Candidate submitted by multiple Vendors.

Vendors may not submit resumes outside of the process for solicitations. (Appendix A, Section 11. C).

Vendor is prohibited from contacting a Customer to discuss an open competitive solicitation during the Work Order Solicitation; however, Vendor is allowed to market their business to Customers. (Appendix A, Section 13. 3)

Vendor is prohibited from submitting a substitute candidate during the interview process if the original candidate is no longer available. Vendor may offer a replacement candidate, if the Purchase Order (PO) has been issued and the original candidate is no longer available. (Appendix A, Section 11. E).

The Vendor and/or its subcontractors, if any, shall certify that they are not suspended or debarred from doing business with the federal government as listed in the Excluded Parties List System (EPLS) maintained by the General Services Administration, and (x) as of the effective date of the Contract, are not listed in the prohibited vendors list authorized by Executive Order #13224, "Blocking Property and Prohibiting Transactions with Persons Who Commit, Threaten to Commit, or Support Terrorism," published by the United States Department of the Treasury, Office of Foreign Assets Control. DIR will verify EPLS status via the . Vendors listed on the prohibited vendors list will result in disqualification of the entire response.

A. Candidate resumes and references from the responses shall be made available for download in the ITSAC portal to the Customer. The determination of candidates to be interviewed and the final award shall be made by the Customer. For Texas State Agency customers, WorkQuest resumes must be reviewed and a determination made to either select the WorkQuest candidate or reject the WorkQuest candidate and report this decision on the Agency's State Use Report per Texas State Use Act, Chapter 122, Texas Human Resources Code.

X. RESPONSE FORMAT

The Vendor response shall follow the format described below. Submit only the following:

Candidate Reference Form, submit copy for each Candidate.

Candidate Qualifications - Vendor must complete and merge with resume.

Candidate Acknowledgement Form, Vendor must obtain signature from Candidate and merge with resume.

Candidate Resume - submit copy for each Candidate.

Vendor may submit no more than 1 candidate resume(s) for this job.

Candidate Reference Form, Candidate Qualification Form, Candidate Acknowledgement Form, and Candidate Resume to be merged into one (1) document and uploaded into the ITSAC Portal in PDF Format. Order of merge is to be: Candidate Qualification Form, Candidate Resume, Candidate Reference Form and Candidate Acknowledgement Form.

XI. INSTRUCTIONS FOR VENDOR RESPONSE

Follow these instructions carefully:

Log into the portal and complete the following for each Candidate.

Candidate Name

Hourly Rate: Rates shall not exceed the Not-to-Exceed rates contained in Vendor's contract with DIR for the noted position(s). In the event that the Vendor submits an hourly bill rate that exceeds the NTE bill rate in the contract, the candidate will be submitted to the Customer with an hourly bill rate that is reduced to the NTE hourly bill rate in the contract. (Appendix A, Section 12. A.). If the Customer submits a Solicitation that does not require an NTE rate, then the rate will be negotiated between the Customer and Vendor prior to Award.

Date of Candidate availability

If sub-contracted provide company name, sub-contract percentage and company HUB type.

Vendors certified as Historically Underutilized Businesses (HUBs) by the State Procurement Division (SPD) shall include HUB Ethnicity & Gender Codes as defined by the SPD. Insert HUB Ethnicity/Gender code assigned to the Vendor by the SPD. If vendor is not a HUB insert N/A. Vendor shall use the HUB Ethnicity & Gender Codes assigned to the Vendor by the SPD. DIR shall verify Vendor's HUB Ethnicity & Gender Codes status via the .

Upload resume packet for each Candidate (Instructions in Section X)

Name the resume packet (PDF) document(s) following the guidelines below:

Solicitation Number, Vendor Name and Candidate Name. i.e.: (phone number removed)_VendorName_CandidateName.pdf

Order of merged PDF is to be:

Candidate Qualification Form

Candidate Resume

Candidate Reference Form

Candidate Acknowledgement Form