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Smartsheet is looking for a Manager of Customer Success, Strategic Accounts to help build and scale our Customer Success team. The right candidate is an experienced manager with a proven ability to create programs to drive the customer adoption lifecycle throughout all... 
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Smartsheet

Boston, MA
2 days ago
 ...Director Customer Success Management About the Company Innovative cloud platform for web development & hosting Industry Computer Software Type Privately Held, VC-backed Founded 2015 Employees 201-500 Funding $200+ million Categories... 
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Confidential

Boston, MA
3 days ago
 ...Primary Responsibilities: Ensure our customers are happy and are getting value out...  ...stakeholders with proactive customer success processes. Own renewals and...  ...customer-facing customer success, account management, or strategic consulting organization. SaaS... 
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Threat Stack

Boston, MA
2 days ago
 ...sense of integrity. A belief that we're making a positive impact and a commitment to having fun. We are seeking a Strategic Customer Success Manager to join our team. This is a hybrid opportunity based out of our Waltham, MA; Austin, TX; or St. Petersburg, FL... 
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Imprivata

Waltham, MA
2 days ago
 ...talented and passionate people to our Customer Success team! This individual will drive product...  ...will be responsible for all aspects of strategic account partnerships, adoption and...  ...relationships within customers Closely manage and nurture accounts to identify and eliminate... 
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Worldwide
3 days per week

ZoomInfo Technologies LLC

Waltham, MA
2 days ago
 ...Benchling believes in putting our customers at the center of everything...  ...renewal rates, and Customer Success is an essential part of this...  ...of seasoned Customer Success Managers with experience in Life...  ...on customer retention Lead strategic, cross-functional initiatives... 
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Benchling

Boston, MA
4 days ago
 ...Tines is about delivering exceptional customer experiences, while creating a company culture...  ...office is located. The Customer Success Manager role will play a critical part in the...  ...a renewal plan and delivering a strategic message to analysts, management, and the... 
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Tines

Boston, MA
4 days ago
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Bynder goes far beyond managing digital assets. Our digital asset management...  ...inspiring teams, delighting customers, and elevating businesses....  ...Platform. As a Customer Success Manager, you have a strong background...  ...engage customers on strategic and operational reviews to evaluate... 
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Bynder

Boston, MA
4 days ago
 ...Vice President, Customer Success About the Company Prominent healthcare provider serving the local community Industry Hospital...  ...President of Customer Success to lead a team of Relationship Managers in engaging with physician practices and health systems in a... 
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Confidential

Boston, MA
4 days ago
 ...We are expanding the Customer Success team and looking to add more Funnelers - join the ride! As a Strategic Customer Success Manager at Funnel, you will own a portfolio of global enterprise-level customers and work closely with our Strategic Account Managers to build... 
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Funnel

Boston, MA
4 days ago
 ...every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings...  ...Looking for candidates in LA or NYC! As an Enterprise Customer Success Manager (CSM) you are a strategic thought leader in supporting our highest value... 
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Klaviyo

Boston, MA
1 day ago
 ...Customer Success Manager As a Customer Success Manager at Funnel, you will own a portfolio of mid-market level customers and work to become their trusted advisor as you enable them to handle, analyze and optimize their data. If you love to solve advanced data use cases... 
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Funnel

Boston, MA
4 days ago
 ...Vice President Customer Success About the Company Market-leading cloud security platform...  ...Integration Services IT Management Technology Information Technology...  ...the customer journey, and maintaining strategic relationships within the largest accounts... 
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Confidential

Boston, MA
1 day ago
 ...Vice President of Customer Success About the Company Innovative vacation rental revenue management software with a dynamic pricing solution Industry Computer Software...  ...customer success division, spearheading strategic initiatives, as well as maximizing cross-... 
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Confidential

Boston, MA
10 hours ago
 ...Head of Customer Success About the Company Innovative provider of AI-powered voice ordering technology for restaurants Industry...  ...The successful candidate will be responsible for deploying, managing, servicing, and supporting customers using the company's product... 
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Confidential

Boston, MA
2 days ago
 ...Senior Director of Customer Success About the Company Rapidly advancing B2B SaaS organization based in NY Industry Internet...  ...track record of driving customer value required Superior strategic thinking and data-driven decision-making skills required... 

Confidential

Boston, MA
4 days ago
 ...Smartsheet is looking for a Customer Success Manager to manage a set of large strategic accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria... 
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Smartsheet

Boston, MA
3 days ago
 ...Vice President, Customer Success About the Company Top consumer research software platform Industry Computer Software Type...  ...successful candidate will be responsible for implementing and managing the day-to-day operations of the customer success team, with... 

Confidential

Boston, MA
4 days ago
 ...Senior Vice President, Customer Success About the Company Leading provider of a SaaS-based...  ...Services Technology Recruitment Management Software CRM Human Resources...  ...strategy and influencing the strategic direction of the customer experience.... 

Confidential

Boston, MA
10 hours ago
 ...years and we have 1,000+ happy customers, 100,000+ ideas tested and we...  ...their chances of in-market success. About the role At Zappi...  ...to be more proactive and strategic in the way they test and learn...  ...looking for a Customer Success Manager who is eager to deliver outstanding... 
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Zappi

Boston, MA
12 days ago