Job Description

Purpose:

The Construction Superintendent is responsible for providing technical expertise in the management and oversight of new home construction projects in accordance with the Company's standards and processes. Ensures adherence to construction schedules, safety programs, SWPPP, quality standards and budgetary planning. Acts as the liaison between the Company and its customers to ensure customer satisfaction is maintained throughout the construction process, 30 days after and to resolve any complaints. Develops partnerships to build positive rapport with trade partners, municipality inspectors, customers and Minto employees focusing on creating better places that inspire life.

Key Responsibilities and Accountabilities:

Oversight and implementation of the Company's health and safety program and SWPPP and ensure adherence to safety standards at the work sites and identification of hazards through safety inspections.
Responsible for ensuring accidents are properly investigated and promptly reported.
Holds tool box talks with the trade partners monthly depending on their daily safety inspections.
Interfaces with customers during construction and acts as liaison between the customer and the Company. May also handle Warranty follow up for 30 days and up to 365 days.
Resolves discrepancies with customer by substituting products, altering construction plans and budgets in accordance with Company's standards, as well as the resolution of warranty claims during the first year.
Responsible for assessing the need for variances in the budget and adjusting it where necessary.
Evaluates construction progress and validates schedule progression.
Determines when a project should be deemed completed before moving on the next phase of construction.
Assesses product and design quality and makes decisions as to whether a project meets Minto's standards.
Creates work orders where additional work or alterations are necessary and negotiates cost of same with vendors.
Evaluates and assures compliance with local and state building codes and regulations and permitting requirements.
Interprets blue prints and design plans.
Manages and evaluates the performance of trade partners and assists with decision whether to continue the partnership.
Performs daily quality assurance checks on trade partners' daily tasks and progression at the worksite.
Ensures scheduling is appropriate and manages trade partners work at proper times and intervals.
Collaborates with trade partners throughout construction process and first year warranty to improve quality and efficiency.
Makes recommendations to upper management on how to improve the customer experience and construction process.
Works with management team to share feedback and improve project planning activities, including, but not limited to: vendor coaching and performance feedback.
Interfaces with sales personnel to manage neighborhood and customer activities and referrals.
Assists in resolving all issues/conflicts related to daily construction activities (e.g., vendor contracts, work orders, job progress, design).
Authorizes payment for materials received and work completed and authority to approve payment if to Superintendent's 100% satisfaction.
Estimates and authorizes the purchase of materials.
Responsible for managing time deadlines and ensuring that homes are built on time and error-free.

Scope of Position

(Decision making, size of organization, budgetary etc.)

Decision Impact: Division
Department Responsibility: Single
Budgetary Responsibility: Yes
Indirect Reports: No
Physical Requirements: Ability to walk the home site several times a day which may include climbing several flight of stairs.

Management and Leadership (Mentor/Coach/Feedback - With/Without Direct Reports):

Delegates work according to employee's abilities and skills.
Provides input into employee's performance evaluations; opinions are given substantial weight in gauging subordinates' job performance.
Assists in the identification of internal and external training opportunities.
Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors).
Sets high standards, establishes accountabilities and measures performance consistent with Minto's values.
Ensures all Minto staff and trades partners abide by OSHA regulations and Minto's Health & Safety Policies.
Other duties within the scope, spirit and purpose of the job, as requested by upper management.

Technical competencies:
Education: A high school diploma and/or equivalent is required, however, a bachelor's degree is preferred. A 10 hour OSHA certification is required, however, a 30 hour OSHA certification is preferred.

Experience: A minimum of 2 years of experience working in the residential construction industry is desirable. A minimum of 6 months - 1 year of prior experience at the Assistant Superintendent level is required.

Skills, Knowledge and Abilities:

Management, people and team building skills.
Track record of results working with and coaching vendors.
Knowledge of building codes, municipal codes, permitting and regulations, construction management, construction-related software (Field Connect).
Ability to read blueprints.
Ability to write and communicate effectively (listening, verbal and written), make correct decisions and delegate work effectively.
Demonstrates professional interaction skills with customers.
Knowledge of residential construction.
Working knowledge of Microsoft Office (Word, Excel and PowerPoint, Outlook).
Adaptability/flexibility.
Good judgment and decision-making skills.
Works well under stress.
Time Management.
Organizational skills.
Attention to detail.
Team player.

Core Competencies: Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Ethics and Values Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Building Effective Teams Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each persons hot button and uses it to get the best out of him/her; appropriately delegates tasks and decisions; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Directing Others Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Developing Direct Reports Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct reports career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will develop and guide direct reports who need work; is a people builder. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Creativity Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Process Management Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others cannot; can simplify complex processes; gets more out of fewer resources. Organizing Can marshal resources (people, funding, material, and support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Business Acumen Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Drive for Results Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.