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- ...UAF and UA customers as the first point of contact for technology support. You will work directly with students, faculty, and staff to... ...You will use that knowledge to assist customers on the phone, via chat, in person, through emails, and via the service request platform...ChatFull timeWork at officeRemote work
University of Alaska
Fairbanks, AK4 days ago - ...and refine our AI agent's performance by testing and evaluating chat, phone, and email experiences, identifying gaps, and contributing... ...degree of accuracy; this is a daily touchpoint for this role Support B2B partners and the sales team with operational requests Maintain...ChatShift work
EmergencyMD
Eagle River, AK2 days ago - ...we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making... ...timeframe, to member inquiries submitted via phone, chat, email, or fax. Provide support for the customer service team...ChatContract workFlexible hours
Sharecare
Juneau, AK4 days ago - ...Responsibilities Respond to customer inquiries via phone, email, and chat with professionalism and care. Help customers with orders,... ...Qualifications ~1+ years of experience in a customer service, support, or client‑facing role. ~ Strong communication and problem‑...ChatHourly payFull timeRemote work
ForgeFit
Anchorage, AK2 days ago - ...The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. The role ensures... ...interact with associates at all levels and resolve issues via chat, email, and in person Working knowledge of Microsoft Outlook,...ChatPart timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
H&R Block
Juneau, AK3 days ago - ...Representative to join our growing team. In this role, you will support and guide clients through product education, personalized solutions... ...: Communicate with customers via phone, email, and chat with professionalism and care Understand client needs and recommend...ChatRemote workFlexible hours
$23.47 - $38.62 per hour
...processed and routed accurately Customer Assistance : Provide support for mailing inquiries and services Clerical Duties :... ...or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in AK with Confidence Do not wait to begin...ChatHourly payPostal Jobs Resource
Koliganek, AKmore than 2 months ago$23.47 - $38.62 per hour
...tips to help you succeed A job finder tool to locate USPS roles within AK or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in AK with Confidence Do not wait to begin your USPS career as a Rural Carrier Associate. Our program...ChatHourly payPostal Jobs Resource
Pilot Station, AKmore than 2 months ago$23.47 - $38.62 per hour
...delivery Administrative Duties : Maintain delivery records and support basic clerical operations Disclaimer This is not a job... ...AK or a 25-mile radius Ongoing support through email and chat Apply for USPS Jobs in AK with Confidence Do not wait to begin...ChatHourly payPostal Jobs Resource
Ouzinkie, AKmore than 2 months ago$23.47 - $38.62 per hour
...and distribute mail accurately and promptly Clerical Work : Support USPS operations with administrative tasks Service Support :... ...mile radius of your location Personalized support via email and chat Apply for USPS Jobs in AK with Confidence Do not wait to...ChatHourly payFlexible hoursPostal Jobs Resource
Tanacross, AKmore than 2 months ago$23.47 - $38.62 per hour
...smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role.... ...or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in AK with Confidence Do not wait to begin...ChatHourly payPostal Jobs Resource
Scammon Bay, AKmore than 2 months ago$46.2k - $85.8k
...Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems Act as a trusted advisor by... ...parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of...ChatImmediate startFlexible hoursNight shiftWeekend workAfternoon shift$23.47 - $38.62 per hour
...accurately and efficiently Clerical Work : Perform administrative support tasks to aid daily USPS operations Service Support : Assist... ...within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in AK with Confidence Do not wait to...ChatHourly payWeekend workPostal Jobs Resource
King Cove, AKmore than 2 months ago- ...Business Analyst to serve as the primary point of contact for software support and data conversion operations. You will diagnose system issues,... ..., and track user support requests via JIRA, email, and chat. Root-Cause Analysis: Diagnose complex software issues and...ChatRemote work
$67.9k - $180k
...Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance. This role serves as a key...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Juneau, AK4 days ago- ...dedicated to providing reliable technology solutions, operational support, and innovative services that help businesses operate... ...issues. Respond to user support requests through phone, email, chat, and IT ticketing systems. Troubleshoot common technical issues...ChatPermanent employmentFull timePart timeWork at officeRemote workFlexible hours
$25.78 - $37.27 per hour
...Position Overview The Customer Service Representative, Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal environment. The role owns complex incidents and service requests, performing deep diagnostics across...Contract workWork experience placementWork at officeRemote workASM Research, An Accenture Federal Services Company
Juneau, AK4 days ago- ...confident, upbeat, personable Customer Service professionals to support that growth in our Anchorage, Alaska location. To join our... ...should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator,...ChatWork at officeRemote work
- ...Key Responsibilities : Enterprise Chat GPT Platform Administration & Security: Manage the global ChatGPT Enterprise Admin Console... ...Required Qualifications 7 10 years of experience in SRE /IT Support, CloudOps, or Platform Engineering. 1 2 years of experience with...ChatLocal area
$67.9k - $132.5k
...Position Overview The Service Desk Shift Supervisor oversees a service‑desk shift to ensure end users receive timely, high‑quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations so response and resolution...Contract workWork at officeShift workASM Research, An Accenture Federal Services Company
Juneau, AK3 days ago- ...inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional... ...~Respond to customer inquiries via phone, email, chat, and online platforms ~Provide accurate information regarding...ChatRemote workFlexible hours
- ...DoD, Intelligence, or Law Enforcement missions TS/SCI clearance is REQUIRED Desired Qualifications: Real world experience supporting intelligence or operations Familiarity with Gaia or Foundry Experience training other intelligence or operations software...Worldwide
SHINE Systems & Technologies
Anchorage, AK4 days ago $24.04 - $28.85 per hour
...Overview Alutiiq, LLC, a subsidiary of Afognak Native Corporation, has an exciting opportunity for an IT Support Specialist (Helpdesk) to support our corporate office located in Anchorage, AK. The IT Support Specialist will provide end-user technical support for desktop...Hourly payWork experience placementWork at officeRemote workAlutiiq
Anchorage, AK3 days ago- ...Job Title Senior/Business Support Specialist Location & Schedule Hybrid location (office/remote), Pittsburgh, Pennsylvania. Full‑time, 8‑hour shift. Responsibilities Support Sales, Marketing and Product Management with compelling performance comparisons and trend analyses...Full timeWork at officeLocal areaRemote workShift work
Broadridge Financial Solutions , Inc.
Juneau, AK1 day ago - ...IT Support Technician I MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across...Work at office
MetroSys Inc
Ketchikan, AK15 hours ago $25 - $28 per hour
...Summary We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be... ...- and second-level technical support to users via phone, email, chat, and in-person Troubleshoot hardware, software, and...ChatFull timeTemporary workLocal areaRemote work- ...Help People. Solve Problems. Build Your IT Career. Not Your Typical Help Desk Job We're looking for a Technical Support Specialist who loves technology, enjoys helping people, and wants to grow beyond password resets and basic troubleshooting. At our company, you'll work...Remote work
DenaliTEK
Anchorage, AK1 day ago - ...Crisis Peer Support Specialist We say yes to people seeking help for addiction and mental health issues. We create pathways to recovery and purpose. We provide the right service at the right time, delivered by people with lived experience. We transform behavioral health...Full timeTemporary workWork at officeImmediate start
True North Recovery Services
Wasilla, AK2 days ago $4,000 per month
We are looking for an experienced Onsite IT Support Engineer to provide end-user computing (EUC) and desktop support services. The ideal candidate will have strong technical troubleshooting skills, experience supporting enterprise environments, and the ability to deliver...Full timeWork at officeRemote work- ...Help Desk Technician to join our on-site team in Alaska at Fort Richardson and Fort Wainwright. This position will provide direct IT support to users across multiple network environments, ensuring rapid response and issue resolution in accordance with established Service...Contract work
C3EL
Juneau, AK2 days ago
