Average salary: $91,000 /yearly

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  • IT Service Provider and Customer Support Engineer

     ...IT Service Provider and Customer Support Engineer (Field Service Engineering) Individuals in the IT Service Provider and Consumer...  ...working directly with customers in person and over phone/email/chat to identify support issues, and also with vendors, development teams... 
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    Work experience placement
    Local area
    Flexible hours

    The Ceres Group

    Boston, MA
    2 days ago

  • Stop It Now! Helpline Consultant

     ...Consultant. The primary responsibility of the Helpline Consultant is to respond to Helpline inquiries (phone, email, chat and letter), providing the support, guidance and help that has become a foundation of Stop It Now!'s prevention model. Additionally, the Helpline... 
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    Full time
    Local area
    Weekend work
    Afternoon shift

    Klingberg Comprehensive Program Services, Inc.

    South Deerfield, MA
    3 days ago

  • Customer Service Representative Part-Time $20-25 hourly

    $20 - $25 per hour

     ...environment. Proactively resolve escalated customer issues. Support sales and operations team members to go above and beyond by...  ...Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
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    Hourly pay
    Part time
    Night shift

    Raymour & Flanigan

    Natick, MA
    11 hours ago

  • Remote Bilingual Customer Service Representative

     ...ourselves as a trusted partner in the industry. This position supports customer service, technical support, and customer sales...  ...customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State... 
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    Full time
    Temporary work
    Work experience placement
    Casual work
    Work at office
    Local area
    Remote work
    Home office

    MCI

    Springfield, MA
    2 days ago

  • Service Desk Analyst

     ...of contact for resident/public inquiries via phone, email, or chat. Accurately log and categorize queries using platforms like...  .... Maintain clear documentation of all interactions and support activities. Help reduce call abandonment rates and increase... 
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    Contract work

    Inficare

    Plymouth, MA
    2 days ago

  • Technology Support Specialist

    $57k - $59k

     ...Summary At Regis College, the Technology Support Specialist plays a vital role in connecting people with the technology they need...  ...help desk / service desk support via in-person, phone, email, and chat channels. Troubleshoot, diagnose, and resolve issues with Windows... 
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    Work at office
    Weekend work
    Afternoon shift

    Regis College

    Weston, MA
    2 days ago

  • Helpdesk Support Technician

     ...Job Title: Helpdesk Support Technician Location: Marlborough, MA 01752 (On Site) Duration: 3 Months+ contract (with possibility...  ...troubleshooting as time allows. Provide support through online chat system. Provide walk-up support. Provide local support... 
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    Contract work
    Temporary work
    Work at office
    Local area

    Integrated Resources

    Marlborough, MA
    4 days ago

  • Bilingual (Italian/English) Service Desk Analyst

    $18 per hour

     ...requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is...  ...knowledge and customer service skills via phone, email, or chat. This position will be part-time and remote . What You'll... 
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    Hourly pay
    Part time
    Work at office
    Local area
    Remote work
    Worldwide
    Weekday work

    CAI

    Boston, MA
    2 days ago

  • Senior Engineering Manager (Customer Engagement/Experience Platforms)

    $253.9k - $298.7k

     ...collaboration, connection, and alignment. Attendance is expected and fully supported. Team - We’re looking for a Senior Engineering Manager to...  ..., as well as applications that enable customers to chat, email, or call our support lines accessible through our Help Center... 
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    Full time
    Local area
    Worldwide
    Flexible hours

    Coinbase

    Boston, MA
    12 hours ago

  • Associate Service Desk Technician - Tier I (SCA - Shift 1)

    $47.5k

     ...Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support...  ...Provide professional and timely technical support via phone, chat, and ticketing system. Support initial mobile device setup, login... 
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    Full time
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work

    GovCIO

    Boston, MA
    3 days ago

  • IT Support Specialist

    $52k - $108k

     ...with teams to deliver world-class customer service? Join our IT Support team! The Solution Center provides operational IT support to...  ...customer experiences both in-person as well as through phone, live chat, ticketing, and employee self-service options. Our team embraces... 
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    Permanent employment
    Work experience placement
    Work at office
    Remote work
    Work from home
    Worldwide
    Flexible hours

    Akamai

    Cambridge, MA
    5 days ago

  • Support Engineer

    $114.38k - $163.4k

     ...Support Engineer AssemblyAI is growing quickly, and we're searching for a driven and dedicated API Support Engineer to work on our multi...  ...for answering technical questions about the product over live chat, Slack, and email. We're a small team, and this will also be a... 
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    AssemblyAI

    Worcester, MA
    5 days ago

  • Site Support Analyst

     ...Site Support Analyst Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user...  ...specific technical problems. Respond to incidents by phone, chat, or email in a timely manner. Take ownership of role related... 
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    For contractors
    Work at office
    Remote work

    Chubb

    Boston, MA
    12 hours ago

  • Customer Support Specialist - SaaS Compliance Platform

     ...Job Title: Customer Support Specialist - SaaS Compliance Platform Location: Remote -India- European Shift Employment Type:...  ...to provide exceptional support to European customers via email, chat, and other text-based channels. Key Responsibilities... 
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    Full time
    Remote work
    Shift work

    Saviance

    Boston, MA
    4 days ago

  • Service Desk Team Lead

     ...responsible for managing the delivery of high-quality technical support to the UMass Amherst community, including students, faculty, and...  ...across multiple support channels (in-person, phone, email, web, and chat), ensuring accurate documentation in the Service Desk ticketing... 
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    Work at office
    Remote work
    Monday to Friday
    Night shift
    Weekend work

    UMass Amherst

    Amherst, MA
    3 days ago

  • IT Field Technician - On Call - Eastham, Massachusetts

    $35 per hour

     ...Mounting 📍 Location: Multiple U.S. Cities (Local, Onsite Support) 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35...  ...128222; Intro Call – A recruiter will contact you for a quick chat # &##128221; Onboarding – Complete paperwork and tax forms electronically... 
    Chat
    Hourly pay
    For contractors
    Local area
    Remote work
    Flexible hours

    Geeks on Site

    Eastham, MA
    12 hours ago

  • (Sr.) IT Support Specialist / IT Administrator

     ...Aequor Technologies manages the Help Desk & IT support for major pharmaceutical clients in the Boston-Waltham, MA area. We are...  ...Point) Handle incidents/requests via Email, Phone, Web, and Chat channels Service Management & Ticketing System to monitor and... 
    Chat
    Local area

    Aequor Technologies

    Waltham, MA
    10 hours ago

  • On-Call IT Field Technician - Boston-Cambridge-Newton, MA-NH

    $35 per hour

     ...On-Call IT Field Technician – PC, Mac, Printer & Scanner Support 📍 Location: Multiple U.S. Cities (Local, Onsite Support) 💼 Job...  ...128222; Intro Call – A recruiter will contact you for a quick chat # &##128221; Onboarding – Complete paperwork and tax forms electronically... 
    Chat
    Hourly pay
    For contractors
    Local area
    Remote work
    Flexible hours

    Geeks on Site

    Waltham, MA
    12 hours ago

  • On-Call IT Field Technician - Boston-Cambridge-Newton, MA-NH

    $40 - $45 per hour

     ...On-Call IT Field Technician – PC, Mac, Printer & Scanner Support 📍 Location: Multiple U.S. Cities (Local, Onsite Support) 💼 Job Type...  ...##128222; Intro Call – A recruiter will contact you for a quick chat &##128221; Onboarding – Complete paperwork and tax forms... 
    Chat
    Hourly pay
    For contractors
    Local area
    Remote work
    Flexible hours

    Geeks on Site

    Attleboro, MA
    5 days ago

  • Family Nurse Practitioner/Physician Assistant in Massachusetts

     ...comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) Requirements - MS degree - NP/PA cert - State licensure - Prior experience Click apply or email your resume to /call or text ! You can also schedule a time to chat here - REF... 
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    Permanent employment
    Full time
    Shift work

    K.A. Recruiting

    Essex, MA
    5 days ago

  • Azure Systems Administrator

     ...Entra ID, Azure Intune, Teams, Sharepoint Online, and third-party support tools. Provide support to other IT and Enterprise Service...  ...Ability to communicate cross-functionally via phone, Email, Team's chat, video calls, Etc. Schedule flexibility in support of project... 
    Chat
    For contractors
    Work at office
    Local area

    Brunswick Maine

    Lawrence, MA
    4 days ago

  • Cleared Desktop Support in Andover, MA

    $20 - $26 per hour

     ...Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service...  ...career-driven individuals to join our growing team as Desktop Support in Andover, MA. In this role you would be a part of our growing... 
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    Contract work
    Work experience placement
    Local area

    Desktop & Depot Support

    Andover, MA
    4 days ago

  • Customer Service Technology Business Consultant (Resources)

     ...to unlock and deliver customer value, and think about customer support in a digital, self-service manner. You are ready to apply your knowledge...  ...data (e.g. customer, process, financial benchmarks); web/chat/email contacts, social media, contact center technology sales or... 
    Chat
    Contract work
    Work at office
    Local area

    Boston Staffing

    Boston, MA
    3 days ago

  • IT Technical Support Specialist II

    IT Technical Support Specialist II Minimum SalaryUS-MA-Worcester Job Location3 weeks ago(12/17/2025 10:30 AM) Requisition Number2025-490...  ...omni channels of contact. Phone, Self Service,Walk-Ins and Live Chat Follow standard troubleshooting procedures to properly identify... 
    Chat
    Night shift

    UMass Med School

    Worcester, MA
    5 days ago

  • REMOTE Loan Servicing Quality Assurance Analyst

    $29 - $31 per hour

     ...investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll...  ...applicants: Carrington does not do interviews or make offers via text or chat. #LI-AE1 Carrington is an equal opportunity employer. It is... 
    Chat
    Local area
    Remote work

    Carrington

    Boston, MA
    2 days ago

  • Support Services Representative

     ...customers via various communication channels such as phone, email, live chat, or in-person. -Address customer inquiries, concerns, or issues...  ...appropriate solutions or escalate the issue to higher levels of support if necessary. -Process customer orders, including order entry,... 
    Chat
    Remote work
    Shift work

    Salem Hospital NSMC

    Charlestown, MA
    3 days ago

  • Mail Processor - No Experience Required

    $23.47 - $38.62 per hour

     ...is processed and routed accurately Customer Assistance : Provide support for mailing inquiries and services Clerical Duties : Maintain...  ...Massachusetts or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in Massachusetts with Confidence Do not wait... 
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    Hourly pay

    Postal Jobs Assist

    Medfield, MA
    4 days ago

  • Customer Service Rep

     ...point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries...  ...Respond promptly to customer inquiries via phone, email, or chat, ensuring all interactions are handled professionally. Provide... 
    Chat
    Work at office

    Manufacturing Company

    Westborough, MA
    2 days ago

  • Mail Carrier - Rural - No Experience Required

    $23.47 - $38.62 per hour

     ...to help you succeed A job finder tool to locate USPS roles within Massachusetts or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in Massachusetts with Confidence Do not wait to begin your USPS career as a Rural Carrier Associate.... 
    Chat
    Hourly pay

    Postal Jobs Assist

    Rockland, MA
    4 days ago

  • Sales Support Specialist - Customer Success & Revenue Growth

     ...About the job Sales Support Specialist - Customer Success & Revenue Growth Sales Support Specialist - Customer Success & Revenue...  ...Do Manage customer inquiries via phone, email, and live chat using Zendesk CRM while identifying upsell and cross-sell... 
    Chat
    Full time
    Work at office
    Local area
    Immediate start

    Velocity Search Group

    Lawrence, MA
    11 hours ago