Average salary: $34,136 /yearly

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  •  ...company as well as our employees. OVERVIEW We are seeking Tier 1 Support Specialists in our Portland, MI Midwest Regional office. The...  ...will be responsible for providing exceptional service, telephone, chat and email support to our partnering school districts and our employees... 
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    Permanent employment
    Work at office
    Local area
    Flexible hours

    ESS

    Portland, MI
    4 days ago
  • $50k - $65k

     ...User Support Specialist As a User Support Specialist, you will provide world-class support to end users so their entire experience with...  ...order and tool-related questions that come through via phone, live chat, email, or support cases Review and process tool warranty... 
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    Full time
    Visa sponsorship

    TEKTON

    Grand Rapids, MI
    5 days ago
  •  ...As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive...  ...and tool-related questions that come through via phone, live chat, email, or support cases Review and process tool warranty... 
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    Full time
    Visa sponsorship

    TEKTON

    Grand Rapids, MI
    3 days ago
  •  ...Provide remote technical support to end-users by troubleshooting software, hardware, and network issues. Respond to service requests via phone, email, or chat and ensure prompt resolution or proper escalation. Responsibilities Respond to and resolve technical issues... 
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    Remote work

    Kids Creek Childrens Clinic

    Traverse City, MI
    2 days ago
  • Ellenco Estágios e Treinamentos is seeking a dependable Live Chat Agent to join their remote support team. In this role, you will assist customers via online chat, addressing inquiries and providing effective solutions, ensuring a positive customer experience. Candidates... 
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    Remote job
    Flexible hours

    Ellenco Estágios e Treinamentos

    Plymouth, MI
    2 days ago
  • Kids Creek Children’s Clinic is looking for a Remote Chat Representative to provide real-time customer support through online chat. In this remote role, you will assist customers by answering questions, troubleshooting issues, and ensuring a positive experience. Ideal candidates... 
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    Remote job
    Flexible hours

    Kids Creek Children’s Clinic

    Traverse City, MI
    5 days ago
  • Description The Software Support Specialist, Public Safety, provides advanced technical support for Tyler Technologies’ mission-critical...  ...continuous learning.ResponsibilitiesProvide high-quality inbound phone, chat, web, and email support for Public Safety and Enforcement... 
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    Work at office
    Remote work
    Monday to Friday
    Shift work
    Weekday work

    Tyler Technologies

    Troy, MI
    13 hours ago
  • Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.As...  ...support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and... 
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    Shift work

    JP Morgan Chase

    Belleville, MI
    2 days ago
  • A children's healthcare provider is seeking a remote technical support specialist to troubleshoot software, hardware, and network issues...  ...Responsibilities include responding to service requests via phone, email, or chat, ensuring prompt resolution, and maintaining documentation of... 
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    Remote work

    Kids Creek Childrens Clinic

    Traverse City, MI
    1 day ago
  • $50k - $55k

     ...Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits: Comprehensive health...  ...support. Support requests may be received via phone, email, chat, walkins, or the support portal, and all interactions must be properly... 
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    Work at office
    Remote work

    Creative Financial Staffing

    Grand Rapids, MI
    2 days ago
  •  ...highly experienced Service Desk Analyst to provide first-level IT support and ensure efficient service delivery across the organization....  ...user satisfaction. Key Responsibilities Manage user inquiries via chat, phone, and self-service tickets, providing timely and effective... 
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    Compunnel

    Troy, MI
    5 days ago
  • $20 - $22 per hour

     ...a PEOPLE company first. If you are looking for a company that supports you, where the team is the #1 asset, and everyone is empowered to...  ...you’ll manage real-time customer communication across text and chat, support Sales and Operations, and help ensure every customer knows... 
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    Hourly pay

    Refloor

    Troy, MI
    3 days ago
  • $17.2 per hour

     ...Mon - Fri 2pm - 10pm   The Customer Service Representative  provides front-line support to customers, internal sales representatives, and operations staff via phone, email, and chat. They focus on standard inquiries related to company services, shipment status, and... 
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    Full time
    Work at office
    Afternoon shift

    Forward Air

    Romulus, MI
    2 days ago
  •  ...standards with a positive, empathetic, and professional attitude. ~ Omnichannel Support: Interact directly with customers across multiple channels, including phone, email, and live chat. ~ Order Processing: Handle incoming calls to process customer orders... 
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    Global Channel Management

    Melvindale, MI
    5 days ago
  •  ...plays a key role in making that vision real by providing frontline support and ensuring every  employee can work confidently and...  ...• Provide support through multiple channels including phone, chat, and ticketing systems • Troubleshoot and resolve issues related... 
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    Work at office
    Remote work
    3 days per week

    Trilon Group

    Canton, MI
    2 days ago
  • $110.7k - $218.3k

     ...Studio, custom copilot agents, and related Microsoft AI tools to support sales and service use cases.Collaborate with business...  ...configuring contact center capabilities, including skills-based routing, chat, queue management, omnichannel workflows, and digital service channels... 
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    Local area
    Visa sponsorship

    Deloitte

    Grand Rapids, MI
    4 days ago
  • Stefanini North America and APAC is seeking candidates for technical end-user support roles in Detroit, Michigan. The position involves providing support via phone, email, or chat, and resolving user issues promptly. Ideal candidates will have a background in IT, excellent... 
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    Stefanini North America and APAC

    Detroit, MI
    4 days ago
  •  ...technology and intelligence. Visit us at: You are:An expert in customer support and contact centers, with an understanding of the software /...  ...data (e. g. customer, process, financial benchmarks); web/chat/ email contacts, social media, contact center technology sales or... 
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    Full time
    Contract work
    Live in
    Work at office
    Local area

    Accenture

    Detroit, MI
    2 days ago
  • $36.8k - $68.3k

     ...exceptional level of service to customers via email, phone, and chat, while developing your knowledge of SafeSend's product suite and...  ...issues. You will advocate for our customers, deliver high-quality support, and collaborate with internal teams to contribute to ongoing... 
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    Work at office
    Local area
    Remote work
    Visa sponsorship
    Monday to Friday
    Flexible hours
    Shift work

    Thomson Reuters

    Ann Arbor, MI
    4 days ago
  •  ...Work from home in a remote, structured contact center role supporting one of the world’s most well-known automotive brands. You’ll act...  ...contact. Multiple channels: Phone is the primary channel, with chat, email and other communications used as needed. People who tend... 
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    Temporary work
    Remote work
    Work from home
    Home office
    Flexible hours
    Shift work

    Morley Companies

    Lansing, MI
    4 days ago
  • SOURCE 4 SOLUTIONS LLC in Portland, MI is looking for a Tier 1 Support Specialist to provide exceptional customer service via telephone, chat, and email. The ideal candidate has a minimum of one year of customer service experience and excellent communication skills. This... 
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    SOURCE 4 SOLUTIONS LLC

    Portland, MI
    4 days ago
  •  ...through Friday, 9AM to 6PM Job Description The Entry-Level IT Support Technician provides first-level technical assistance and support...  ...for IT support requests, responding to issues via phone, email, chat, or in-person. Install, configure, and troubleshoot hardware,... 
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    Full time
    Monday to Friday

    McDonald Companies

    Saginaw, MI
    2 days ago
  •  ...role will see you managing your own portfolio of clients while supporting on more complex tax planning projects, giving you strong exposure...  ...'d like to find out more about the role and how it could align with your experience, please apply today or get in touch for a chat.
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    Full time

    LHH

    Birmingham, MI
    1 day ago
  • Lucid Motors is seeking a Automotive EV Technical Support Specialist to assist customers with technical issues related to Lucid Motors vehicle...  ...include handling cases via phone, email, SMS, and chat, maintaining knowledge base, and ensuring data privacy. Requires... 
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    Full time
    Shift work
    Afternoon shift

    Lucidmotors

    Southfield, MI
    1 day ago
  • $16 - $22 per hour

     ...and the welcoming voice of an innovative new program designed to support consumers with mobility challenges.In this dynamic role, you'll...  ...connects users through a modern social media platform—via phone, video chat, or online chat.You'll play a key role in creating meaningful,... 
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    Hourly pay
    Flexible hours

    Percepta

    Allen Park, MI
    1 day ago
  • $16.5 per hour

     ...Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment...  ...Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels. Perform real-time problem... 
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    Hourly pay
    Work at office
    Local area
    Immediate start
    Worldwide
    Shift work
    Weekend work

    Ashley Global Retail, LLC

    Warren, MI
    1 day ago
  • TEKsystems is seeking EV Concierge Representatives to support current and prospective EV owners for a leading U.S. automotive manufacturer...  ...personalized, seamless ownership experiences across phone, chat, and email. Ideal candidates have 1-2 years of customer service... 
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    Remote job

    TEKsystems

    Royal Oak, MI
    2 days ago
  • $35 per hour

     ...On-Call IT Field Technician – PC, Mac, Printer & Scanner Support Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent...  ...You Apply Intro Call – A recruiter will contact you for a quick chat Onboarding – Complete paperwork and tax forms electronically... 
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    Hourly pay
    For contractors
    Local area
    Remote work
    Flexible hours

    Geeks on Site

    Lansing, MI
    2 days ago
  •  ...primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel to remote locations will...  ...'s Education and/or Experience 1-5 years of Help Desk, Desktop Support, or IT Support experience. Strong knowledge of Windows operating... 
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    Work at office
    Remote work

    Socket

    Wyoming, MI
    2 days ago
  • $65.3k - $75k

    Software Support Analyst is responsible for handling escalated technical issues, performing in‑depth troubleshooting, and collaborating...  ...1 Support. Provides or helps with inbound phone, web, email or chat software support to resolve complex client inquiries and problems... 
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    Local area

    Tyler Technologies, Inc.

    Troy, MI
    4 days ago