Average salary: $57,228 /yearly
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- ...This role is largely responsible for providing remote customer support for Federal Government systems and applications. Support for these... ...from customers Handling incoming electronic requests (Chat, Email, and Fax) from customers Creating, tracking, and resolving...ChatPermanent employmentFull timeContract workFor subcontractorRemote workWork from homeFlexible hours
IQUASAR LLC
Washington DC28 days ago - ...Summary: We are seeking a reliable and customer-focused Customer Support Specialist to assist clients with inquiries, provide solutions,... ...: Respond to customer inquiries via phone, email, or chat in a timely and professional manner Resolve customer concerns...ChatRemote workFlexible hours
Bliss & Beyond Elite Travel
Washington DC1 day ago $60k - $75k
...Position Summary The Technical Support Analyst provides first-level technical support to end users in a Microsoft-based hybrid environment... ...for collaboration and communication tools: Microsoft Teams (chat, meetings, calling) Basic troubleshooting for conferencing room...ChatRemote workNational Association of Realtors
Washington DC5 hours ago$85k - $96k
...Job Description Clifford Chance US LLP is seeking a full-time IT Support Analyst to join our team in our Washington, D.C. office. This... ...and troubleshooting via the Company Portal and Intune. Promote chat-first support to enable AI-assisted triage, dynamic translation,...ChatFull timeWork at officeLocal areaRemote workClifford Chance
Washington DC5 hours ago$17.75 per hour
The Customer Service Specialist I provides routine customer support across inbound calls, outbound calls, email, web chat, and back-office service functions. This role supports customer satisfaction and service level agreement adherence by completing daily operational tasks...ChatContract workWork at office$19 per hour
...providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide... ...customer service through phone calls, emails and/or online chat and supports efficient administration of plans and department practices. Essential...ChatHourly paySeasonal workWork at officeRemote workFlexible hoursShift workAfternoon shiftAscensus
Washington DC2 days ago$22.28 per hour
Position Overview The Technical Support Analyst provides intermediate-level customer support for IDR Gateway sign-up, sign-in, organization... ...ownership of customer support needs across phone, email, web chat, and back-office channels, ensuring timely resolution, adherence...ChatContract work$65k - $70k
Overview As a Principal Technical Support Specialist, you serve as a highly experienced individual contributor and technical leader within... ...of your day resolving complex customer issues via email, chat, and other support channels Act as a primary escalation point for...ChatHourly payRemote workFlexible hours- ...Suvi is looking for a Field Service Representative to support our government client and work in Arlington, VA. To join our team of outstanding... ...technical support for remote customers via telephone, online chat, email or using secure remote access product such as Bomgar....ChatFor contractorsWork at officeRemote work
Akima
Arlington, VA1 day ago - ...Assistant to assist customers with their travel reservations. The ideal candidate will provide friendly and accurate support via phone, email, or chat while handling bookings for flights and accommodations. Organizational skills and a strong customer service orientation...ChatRemote jobFull timePart time
- ...dedicated team, we want to talk to you! We are seeking a Customer Support Analyst. Support Analysts work directly with our customers to... ...Provide exceptional customer support via phone, email, and chat Diagnose and troubleshoot technical issues and provide...ChatWork at office
Heuristic Solutions
Arlington, VA19 days ago - ...needs, preferences, and budgets. Book seamless journeys via email, chat, and phone—transforming inquiries into confirmed trips with... ...Spot trends in client feedback to refine services and personalize support for future bookings. Optimize response funnels , minimizing...ChatRemote work
- ...We are seeking a remote Travel Support representative to help customers with their travel reservations and questions. You’ll assist with... ...Provide clear and friendly support through phone, email, or chat. Answer basic travel questions and guide customers to the right...ChatFull timePart timeRemote work
Remotetravelcareers
Washington DC4 days ago - ...monitoring of platform services, infrastructure, and applications supporting the DISA Joint Service Provider (JSP). The successful candidate... ...Security Center (JNOSC) dial‑in conference bridges and JSP Chat Rooms supporting JNOSC‑led troubleshooting efforts during critical...ChatFull timeLocal areaShift workNight shiftRotating shift
- ...vacation organization. This role involves booking flights, hotels, and other travel arrangements while providing friendly support via phone, email, or chat. Ideal candidates will have strong communication skills, be organized, and possess a customer-friendly attitude. The...ChatRemote jobFull timePart timeWork from home
- ...for our customers, ensuring they receive exceptional service and support. You will handle inquiries, resolve complaints, and provide... ...and professionally to customer inquiries via phone, email, and chat. Resolve customer complaints by identifying problems and providing...Chat
- ...self-service capabilities Partner cross-functionally to address system enhancements and operational gaps Support and troubleshoot customer-facing technologies (IVR, chat, portal, PAS, CRM systems) Drive Operational Excellence & Compliance Ensure adherence to industry...Chat
- ...Enterprise Systems Inc. (TriTech) is seeking an on‑site 'Desktop Support Specialist' to provide line support to all employees and... ...solving methods to troubleshoot issues over the telephone, via live chat, or as part of an on‑site visit. If offsite, talking customers...ChatPart timeFor contractors
- A leading travel support company is seeking a remote Trip Helper to assist customers with their travel plans. Responsibilities include aiding in reservations, providing support via phone, email, or chat, and addressing travel inquiries. Ideal candidates will possess strong...ChatRemote jobFull timePart time
- ...sector is seeking an experienced Senior System Administrator to support the delivery, enhancement, and adoption of enterprise data and analytics... ...user support services via multiple channels including email, chat, and ticketing systems. Operate the User Support Desk across...Chat
Fairygodboss
Alexandria, VA5 hours ago $28 - $30 per hour
A large nonprofit organization is seeking a contractor for customer service support in Alexandria, VA. The candidate will assist members via phone, email, and chat during peak periods. Required qualifications include a high school diploma and customer service experience...ChatFor contractors$28 - $30 per hour
...is looking for a contractor onsite in Alexandria, VA to provide support to their Member Services team. Position offers free parking and... ...service support across multiple channels, including phone, email, chat, and WhatsApp, during peak Annual Meeting periods Respond to...ChatPermanent employmentContract workFor contractorsMonday to Friday- ...Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years... ...experience. Delivering excellent customer service via phone, chat, email, tickets and deskside support. Supporting on-site...ChatWork at officeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work
$52k - $94k
...OneSource mission. The Military OneSource Program provides 24/7 support services for military members and their families, similar to a commercial... ...as the critical link for incoming and follow-up calls and chats from members and their families located in our DC Call Center....ChatTemporary workWork at officeRemote workWorldwideShift work3 days per week$30 - $32 per hour
Job Title: Support Engineer II Location: Arlington, VA (100% Onsite - site may change during assignment) Duration: 3-month contract (potential... ...point of contact for IT‑related issues, supporting users via chat, phone, email, and ticketing systems. The ideal candidate is...ChatContract workRemote workMonday to FridayShift workWeekend work- Maytav Bus Co in Arlington, VA is looking for a Customer Support Associate to provide exceptional support via phone, email, and chat. This role focuses on reengaging past customers and strengthening ongoing relationships. The ideal candidate has at least 2 years in customer...Chat
- ...Call Center Analyst - Application Support We are a federal IT company on a mission to make customer experience (CX) the center of every... ...phone and through electronic communications such as email and chat. We are looking for a highly competent, customer service-oriented...ChatFull timeRemote work
$25 - $35 per hour
...role is on-site to answer helpdesk calls and email requests for support of PCs, laptops, MacBooks, iPads, iPhones, peripherals and various... ...in meetings in person, via phone conference, remote access, or chat client. Log all requests into customer tracking systems (Halo)...ChatContract workTemporary workWork at officeRemote workShift work$19.28 - $28.89 per hour
...About The Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network... ...to interact with associates at all levels and resolve issues via chat, email, and in person Working knowledge of Microsoft Outlook,...ChatMinimum wageTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaRelocationFlexible hoursH&R Block
Washington DC5 hours ago$80k - $132k
...to join their dynamic team. Position Responsibilities Lead and support multiple low to moderately complex managed security compliance... ...to work smarter, not harder. Communicate effectively in email, chat, meetings, and other professional settings. Never forget to send...ChatFull timeLocal areaRemote workFlexible hours
