Overview:

Position Title: Intensive Support Professional

Area of Interest: Intensive Residential Support Home

FTE/Hours per week: 1.0, 40 hours per week

Shift: 11:00 pm to 7:00 am, rotating weekends

Starting pay: $17.89/hr. + shift differential

The Intensive Support Professional is responsible for delivering hands-on intensive rehabilitation services to adults with mental health, behavioral health, intellectual disabilities, or co-occurring conditions. Key responsibilities include assisting with medication adherence, appointment compliance, comprehension, crisis planning, behavior modification, and skill building. The position focuses on providing person-centered, strength-based, and trauma-informed care to support individuals in stabilizing and reintegrating into the community

Why UnityPoint Health?

Culture At UnityPoint Health, you matter . Come for a fulfilling career and experience a guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage youre in.
Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development We believe equipping you with support and is an essential part of delivering a remarkable employment experience.
Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at .

Responsibilities:

Service Plan Development
Completes mental health and functional assessments; Identify strengths and needs
Assists individuals with exploring potential hopes, dreams, and goals
Supports individuals participation in person centered service planning process
Executes the individualized service plan centered around the person's needs, developed collaboratively with the service seeker.

Works in partnership with individuals receiving services to facilitate progress and attainment of treatment plan goals
Engages in consultation and collaboration with the individuals additional professional support resources.
Crisis Planning
Engages in the creation and execution of crisis plans as necessary
Recognizes early signs and symptoms of physical and mental illness, and performs appropriate interventions and/or referrals in accordance with the identified crisis plan
Provides support and interventions to assist with crisis de-escalation
Provide skill training related to crisis intervention techniques
Provides education regarding available supports, such as Warn Line and 988 Crisis Line
Medication Management
Assess individuals ability to self-administer their medication
Manages, stores, and inventories medications to safely administer medication to individuals served
Recognizes and reports the therapeutic actions and side effects of medications
Assists individuals with communication to medication prescribers of any concerns or side effects
Provides medication management skill training as directed by the person centered plan
Supporting Activities of Daily Living
Provides transportation to individuals served, including but not limited to appointments, meetings, errands, and outings
Provides instruction and skill development pertaining to daily living activities tailored to individual needs outlined in the person centered plan; Activities may include, but are not limited to: shopping, budgeting, meal planning, cooking/preparing meals, and cleaning/organizing
Assists individuals in working toward full community integration, including connecting individuals to and participating in community resources and leisure activities, spiritual health, financial health, and other areas of interest as identified by the person centered plan
Completes housekeeping and home maintenance tasks as identified in the daily, weekly, and monthly checklists
Makes referrals on behalf of individuals served based on needs and preferences; assists with following up on referrals and ensuring needed services are received
Assists individuals in the development of natural supports within the community
Discharge Planning
Assists individuals in connecting with community resources and support for successful transition and discharge
Support individuals in the discharge planning process
Participate in the development and implementation of the discharge plans and ensure individuals have opportunities to actively engage in the process
Special Skills, Knowledge, and Specific Job Duties
Utilizes motivational interviewing and trauma informed care techniques to ensure approachable and compassionate care
Ability to effectively communicate observations, progress, and concerns with other team members and supervisors
Is attentive and available to assist individuals served at all times during scheduled hours
Produces and maintains thorough and timely documentation of individual care, progress or concerns, as required by state regulations and agency policies, while ensuring client confidentiality.
Participates in planning, implementing and evaluating programming with Intensive Residential Services Program
Assists in the collection of data for the ongoing program evaluation and quality improvement
Attends and participates in regularly scheduled staff meetings, supervisory sessions, and assigned trainings
Provides services according to assigned schedule, which may include daytime, evening, and weekend hours
Provides education to individuals about their rights;
Performs on-call duties as assigned on a rotational basis
Basic UPH Performance Criteria
Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
Demonstrates ability to meet business needs of department with regular, reliable attendance.
Employee maintains current licenses and/or certifications required for the position.
Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
Completes all annual education and competency requirements within the calendar year.
Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Qualifications:

QUALIFICATIONS:

Minimum Requirements

Preferred or Specialized

Education:

High School Diploma

Bachelors degree in a human services related field (including psychology, social work, nursing or education)

Experience:

One Year Experience in Behavioral or Mental Health

License(s)/Certification(s):

Valid drivers license when driving any vehicle for work-related reasons.

Successful completion of minimum 30 hours of crisis management and de-escalation training within the first year of service provision

Knowledge/Skills/Abilities:

Understands, follows, and advocates for individuals rights;

Possess strong de-escalation and crisis management skills, and ability to effectively manage emergency situations

Other:

Use of usual and customary equipment used to perform essential functions of the position.

SCOPE: Position has supervisory responsibilities? Yes ? or No ? If yes, complete below.

Direct Report Job Titles

( This position completes their Performance Evaluation )

Indirect Report Job Titles

(Positions Managed by Direct Reports)

Total number of direct reports: (number of staff for whom this position completes a performance evaluation)

Total number of indirect reports: (number of staff reporting up to this positions direct reports)

Budget Control (Complete if position has budget responsibilities)

Annual Operating Budget (including payroll)

Annual Revenue/Sales

Other Scope Measurements

Pertinent to the position, such as number of beds, number of units/departments, number of employees leading, cases per month, etc.

Item

Number

Mental/Cognitive Demands:

(List any special mental and cognitive abilities required by the position in your specific environment)

Below are standard mental/cognitive abilities, but feel free to change where needed

Ability to work under time constraints

Ability to understand and deal effectively with problems and opportunities

Ability to deal with people effectively, patiently and respond professionally in all situations

Ability to maintain confidential information

Must be able to communicate effectively with people of diverse, professional, educational and lifestyle backgrounds

Must be able to work independently and assume responsibility for timely completion of assigned functions

Exercises sound judgement, seeking advice when appropriate

Performs effectively under stressful situations

WORKING CONDITIONS:

Physical Requirements

(Check all that apply if essential to perform job with or without accommodations)

? Talk/Hear (communicate, detect, converse with, discern, convey, express oneself, exchange information)

? See (defect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess)

? Stand or Sit (stationary position)

? Walk (move, traverse)

? Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position)

? Climb (stairs/ladders) or Balance (ascent/descent, work stop, traverse)

? Bend/Stoop/Kneel

? Squat/Crouch/Crawl

? Reaching/Twisting

? Taste/Smell (detect, distinguish, determine)

? Pushing/Pulling

Lifting Requirements

(Check appropriate category to perform job with or without accommodations)

? Level 1; Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

? Level 2; Light Work: Exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Requires walking or standing to a significant degree, pushing or pulling arm or leg controls or maintaining a production rate pace. Light work requires physical exertion of forces greater than that of sedentary work.

? Level 3; Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

? Level 4; Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

? Level 5; Very Heavy Work: Exerting in excess of 100 pounds of forces occasionally, and/or in excess of 50 pounds of force constantly to move objects.

Hazards and Atmospheric Conditions

Only check items that truly reflect a potentially hazardous condition that could be regularly anticipated on the job. For example, an Electrician job could anticipate potential electrical hazards, however, a noisy office doesnt reflect a noise hazard resulting in a need for hearing protection.

(check all that apply)

? Normal Office Surroundings

? Vibration

? Exposure to Fumes

? Mechanical Hazards

? Exposure to Dust

? Chemical Hazards

? Exposure to Extreme Temperatures

? Electrical Hazards

? Wet and/or Humid

? Radiant Energy Hazards

? Noise

? Explosives Hazards

? Mists or Gases

? Burn Hazards

Other/Comments:

Precautions must be followed when working in any health care environment.

OSHA Categories

(Complete this OSHA section for clinical/patient related jobs)

? Category I: Duties performed routinely require exposure to blood, body fluid and tissue.

? Category II: Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

? Category III: Normal routine involves no exposure to blood, body fluid, or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.