Average salary: $58,802 /yearly
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$29.69 per hour
...How You'll Contribute The Technology Support Specialist (TSS) is a technical position responsible for delivering end-to-end support to customers in accordance with established service level objectives (SLO). This role ensures all incidents and service requests are...SuggestedHourly payFixed term contractWork at officeFlexible hoursShift workAfternoon shiftNational Geographic
Washington DC3 days ago- ...status protected by federal, state, or local laws. Description Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH CIT support organization. The...SuggestedFull timePart timeWork experience placementWork at officeLocal areaRemote workFlexible hours
Key Concepts Knowledgebase
Bethesda, MD1 day ago - ...Customer Service Representative As the Customer Service Representative, you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion potential. Essential Job Functions:...SuggestedFull timeWork at office
Intrepid USA
Bethesda, MD4 days ago - ...consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local... ...Summary The Business Services and Operations Associate supports the Business Services and Operations team in delivering a range...SuggestedContract workTemporary workWork at officeLocal areaRemote workHome officeVisa sponsorshipFlexible hours
Nashville Public Radio
Washington DC4 days ago - ...Senior WFM Services Consultant The Senior WFM Services Consultant guides the overall design and delivery of Dayforce Consulting Services... ...Initiatives Focus on Continuing Education Provide Sales Support Skills and Experience We Value Bachelor's degree or...SuggestedWork at office
Dayforce
Washington DC2 days ago - ...technical leadership and personnel management within a professional services delivery team. This role is responsible for ensuring delivery... ...engagements. This individual will lead a team of engineers, support client engagements, and play a key role in ensuring high-quality...SuggestedRemote work
Catapult Federal Services
Washington DC4 days ago $84.9k - $154.5k
...The Service Desk Lead provides supervisory and operational leadership for the company's service desk functions. This role manages weekly... ...standards Provide technical guidance and troubleshooting support Conduct service desk quality assurance reviews Train and...SuggestedContract workWork at officeShift workASM Research, An Accenture Federal Services Company
Washington DC17 hours ago$110k - $130k
...Responsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Supervising the DC Service Desk team. Providing support...SuggestedRemote workFawkes IDM
Washington DC2 days ago$52.9k - $68.69k
Position Overview The Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly regulated government environment, serving as the primary point of contact for incidents and service requests. The role gathers detailed...SuggestedContract workWork experience placementWork at officeRemote work$169.3k - $232.2k
...responsible for technical leadership and personnel management of a service delivery practice area within the Technical Services team. The... ...methodologies that drive consistent client satisfaction and support the overall Services organization. Work with the Services Operations...SuggestedWork experience placementLocal areaRemote workWork from homeOptiv
Washington DC4 days ago- ...eligibility of selected candidates through the Department of Labor’s - E-Verify. H2 Performance Consulting (H2) is seeking a Service Desk Support Specialist to provide support to the Administration and Resource Management Division (ARI) within Headquarters Marine Corps...SuggestedFor contractors
H2 Performance Consulting
Washington DC4 days ago $67.9k - $132.5k
...Position Overview The Service Desk Shift Supervisor oversees a service-desk shift to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations so response and resolution...SuggestedContract workWork at officeShift workASM Research, An Accenture Federal Services Company
Washington DC17 hours ago- ...Customer Service Representative JOB DESCRIPTION SUMMARY Under the direction of the Supervisor, Customer Service, this position is... ...way. Follow quality guidelines to provide exceptional customer support and ensure scores meet or exceed expectations. Call Center Support...SuggestedWork at office
Western Growers
Washington DC3 days ago - Service Delivery Manager page is loaded## Service Delivery Managerlocations: Washington, DCtime type: Full timeposted on: Posted Todayjob... ...** leads day-to-day Service Desk activities for a federal IT support program serving approximately 700 users across headquarters and...SuggestedFull timeFor contractorsFor subcontractorRemote work
- ...provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our... ...communication, analytical, and problem-solving skills to help maximize the support provided to end users at client. Essential Duties And...SuggestedFor contractorsWork at officeImmediate startRemote work
Ampcus
Washington DC17 hours ago $56.2k - $70k
...improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs... ...human services policies and practices Provides administrative support for various projects Analyzes and interprets federal and state...For contractorsWork experience placementH1bWork at officeLocal areaRemote workPublic Consulting Group
Washington DC4 days ago$200.3k - $293.81k
...achieving impact through execution excellence Role Overview The Professional Services Director leads the strategy, execution, and performance of Professional Services across Americas East, supporting mid‑size and large enterprise customers, Federal, and SLED segments. This...WorldwideFlexible hoursProofpoint
Washington DC4 days ago$85k - $95k
...Silver Spring, MD, has been providing technology consulting and IT support to associations and nonprofits for more than 40 years. Our... ...project done, what sets us apart is our ability to merge customer service with technical know‑how. We bring our DelCor values to every...Temporary workWork at officeImmediate startRemote workWork from homeDelcor Technology Solutions
Silver Spring, MD2 days ago$67.9k - $132.5k
A federal IT service firm seeks a Service Desk Shift Supervisor in Washington, D.C. This role oversees daily service desk operations, ensuring quality support for incident and service requests. Candidates should have 4-7 years in IT, with a focus on service delivery and...Shift work- ...requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service... ...and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution...Work at officeRemote work
American Addiction Centers
Washington DC17 hours ago $48.08 - $52.88 per hour
...Responsible for supporting the program/project/client to deliver services to meet customer business needs and expectations. Processes intake requests from email or phone, review issues, assign work to appropriate team and resources, confirm priority of work and document...Contract workWork at officeASM Research, An Accenture Federal Services Company
Washington DC1 day ago$53.04k
...Suitability/Public Trust On-site only Information Technology Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Washington, DC and will be an onsite position. All...Full timeContract workCurrently hiringLocal areaRemote workRelocationFlexible hoursGovCIO
Washington DC4 days ago- ...offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries... ...invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being. Job Description...Part timeWork at officeRemote work
Tria Federal (Tria)
Washington DC4 days ago - ...JOB TITLE: Resident Service Coordinator REPORTS TO: Community Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The... ...with the progress of the individual. Manages the provision of supportive services where appropriate. Engage all residents in the...Work at officeLocal areaImmediate startAfternoon shift
Franklin Group
Washington DC1 day ago - The Desktop Support Manager oversees IT support operations for both a university campus and an affiliated hospital. This role directs... ...updates, driving process improvements, and ensuring high‑quality service delivery. Qualifications 5+ years of desktop or IT support...
$25.78 - $37.27 per hour
Position Overview The Customer Service Representative, Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal environment. The role owns complex incidents and service requests, performing deep diagnostics across hardware...Contract workWork experience placementWork at officeRemote work$120k - $160k
...Position Overview The IT Service Delivery Supervisor is a critical leadership role within the IT organization, responsible for overseeing the delivery of high-quality IT services and support to end users across multiple locations. This position manages service support...Work at officeLocal areaFlexible hoursBrg Corp
Washington DC4 days ago$45k - $56.66k
...Required: Public Trust Education Required: HS/GED US Citizenship: Required Summary The MIL Corporation seeks a Tier I Service Desk Analyst (Help Desk Support Specialist I) to support a Federal government client at one of our Washington, DC Metropolitan area locations....Permanent employmentFull timeContract workTemporary workImmediate startShift work- ...Service Desk Technician – Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview:... ...Technician – Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role is critical to maintaining...Local area
Black Bear Technology Solutions, LLC
University Park, MD3 days ago $75k - $85k
Overview The Service Desk Team Lead will assist managing Service Desk operations in support of our government customer. The Service Desk Team Lead is responsible for assisting in leading the Customer's Service Desk support operations under the Service Delivery lifecycle...Temporary work
