Systems engineer work from home jobs in Waterloo, IA

 ...support interactions; Thoroughly research and find answers to customer inquiries; Learn about the products and systems in order to better understand how things work together; Provide Tier 1 and 2 support for one primary product, adding a secondary product when ready; Show... 

 ...Job Summary: Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role. General Responsibilities: - Complete tasks assigned by supervisors... 

 ...Job Title: Work From Home Customer Service Representative Employer: FedEx Job Description: As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email... 

 ...ensuring the best outcomes for both clients and our organization. Exhibit self-discipline, a critical trait for success in a remote work environment. Embrace the ability to work primarily remotely, and relish the freedom it offers to grow both personally and... 

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As a Leave Specialist you'll: Drive success through initial customer kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of ...

[Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay - As an Administrative Assistant you'll: Schedule and confirm virtual appointments, manage patient records, and coordinate follow-up communications; Assist with daily administrative tasks including call...

 ...their goals, directing them to best practices and answering product questions; Prioritize and manage your backlog of tickets, and stay on top of responsibilities; Manage support documentation; Gather product feedback and share it with the engineering team...Hiring Fast... 

 ...Are you a skilled and innovative Computer Engineer - IT Systems Specialist looking for your next challenge? Look no further than IT Solutions...  ...so far? Keep reading to find out why our team loves working for our industry-leading IT company! WHY IT SOLUTIONS IS A... 

[Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately...

[Customer Service / Remote] - Anywhere in U.S. / $55K per year / Medical, dental & vision / 401k / Remote worker stipend - As a Member Advocate you'll: Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across...

[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...

 ..., answer questions about the app, assist members with their accounts, and solve general issues; Escalate technical issues to the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials; Use the Rocket Money... 

 ...email and chat; Investigate and escalate problem reports for product or billing transactions to appropriate teams; Collaborate with Engineering to resolve customer issues or reported bugs with a sense of urgency; Engage with the Product team to translate customer feedback... 

[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box...

 ...friendly, courteous, professional manner and warm transfer all calls to the appropriate business partner; Leave concise and clear notes using internal documentation system, while speaking with customer; Meet or exceed Key Performance Indication (KPI) metrics...Hiring Fast... 

 ...loyal users; Collaborate cross-functionally to drive resolution of customer issues; Become a subject matter expert on listed products and provide technical support such as basic troubleshooting as needed; Update orders with exceptions in proprietary system...Hiring Fast... 

 ...Job Description Job Title: Quality Engineer \n Location: Waterloo, Iowa \n Salary: $75-95K plus bonus   \n Job Summary of...  ...interpret both industry requirements and internal Quality Management Systems (QMS) requirements with the goal of developing robust... 

[Customer Service / Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach... 

 ...U.S. / $47,500 per year + bonuses / Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with getting connected to mental health care; Obtain information regarding... 

 ...needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify...