Student Engagement Specialist

Salary: $28.64 Hourly
Job Type: Full-Time
Job Number: 2324-00055
Closing: 4/30/2024 11:59 PM Pacific
Location: Rocklin, CA
Division: Student Services

Description

Under direction of the Director/Program Manager of the Student Engagement Centers (SEC), the Student Engagement Specialist (SES) performs a variety of responsible and specialized duties related to assisting with the planning, development, organization, coordination, and implementation of programs, services, operations, and activities that support diversity, inclusion, equity, and social justice at Sierra College through the Cross Cultural Center, Pride Center, and Women & Gender Resource Center. The SES does so by facilitating cultural, gender, and LGBTQIA intersectional services in ways that contribute to the student success of equity populations from historically underserved and underrepresented communities, especially those with noted disparate impact, and by enhancing the educational experiences of Sierra College's general population. In alignment with the mission and goals of the SEC, Student Equity and Engagement, Student Services, and Sierra College, the SES supports campus engagement and academic completion of student equity populations; provides administrative support of SEC information desks and supervises SEC student employees; and ensures compliance with District and College policies and applicable state and federal laws and regulations related to College functions.

Need Help With Your Online Account?

Use the online Help Guide or contact the NEOGOV Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account.
Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday.

Examples Of Functions and Tasks

REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Assists in coordinating operational processes and programmatic initiatives within the SEC, namely the Cross-Cultural Center, Pride Center, and Women & Gender Resource Center; develops and implements appropriate methods and procedures to optimize efficient and effective delivery of identity-conscious and intersectional services to student equity and general populations.
Conducts surveys of student equity populations and stakeholders to determine specific interests/needs related to identity-conscious and intersectional services; creates instruments to collect information and feedback to improve communication, dissemination of information, and service to equity populations and stakeholders.
Provides support for the SEC room reservation system within the SEC, namely the Cross Cultural Center, Pride Center, and Women & Gender Resource Center information desks; schedules appointments for on- and off-campus meetings, conferences, and workshops;
Assists with Design, implementation, and oversight of the SEC Peer Leader program to assist with student engagement efforts; assists with writing program guidelines; assists with interviews, hiring, training, schedules, and evaluations of SEC Peer Leaders. Directs and coaches SEC Peer Leaders on co-curricular and leadership activities that directly contribute to cultural heritage, awareness, and history programming including Social Justice Week, People & Culture Days, Pride Days, African American History and Cultural Month, Indigenous Peoples Days, La Semana Latina, Love Your Body Week, Earth Days, and Asian Pacific Islander Days.
Plans and coordinates informational meetings, tabling, and other outreach initiatives targeted to prospective and current Sierra College students; prepares, installs, and takes down displays and tables for outreach and recruitment events.
Prepares event information materials; recruits Sierra College faculty and/or staff event volunteers; arranges for event speakers; assists with planning and implementation of SEC events.
Serves as liaison with other campus offices on a variety of issues and processes regarding marketing and advertising, student engagement program and services, and other related SEC issues.
Coordinates outreach efforts with relevant committees, departments, divisions, and other campus programs including Puente, Umoja, and International programs; prioritizes, coordinates, and oversees outreach program activities to meet timelines.
Proofreads and edits correspondence, marketing/advertising and other related materials; writes and/or collaborate on articles, letters, and other outreach-related correspondence and promotional materials.
May Chaperone SEC Peer Leaders and other students during travel to conferences, site visits, and other SEC sponsored professional and para-professional development activities.
Develops and maintains Master SEC Calendar.
Coordinates with appropriate departments on SEC website development, content, and other social media engagement strategies.
Identifies, recommends, and pursues opportunities that address student equity, campus climate, , especially in regards to student equity populations with noted disparate impact, namely including, but not limited to, African American/Black, Native American/Alaskan Native and former Foster Youth.
Prepares, develops, and presents recommendations regarding outreach, marketing, and student engagement efforts.
Responds to SEC inquiries in a courteous manner; provides information within the area of assignment; Resolves complaints in an efficient and timely manner.
Communicates with District and College administrators and support personnel, representatives of state and federal agencies, educational institutions, counselors, and others as directed to coordinate SEC programs and services.
Participate in the development and administration of SEC budgets; refers and monitors expenditures; recommends adjustments to Student Equity sub-division as necessary.
Schedules meetings, workshops, conferences, and other activities, including facilities and other arrangements; attends meetings and prepares recollections; composes correspondence; creates and maintains listings, labels, and forms; develops and maintains program files and filing systems; assembles data for records and reports.
Performs related duties as required.

Minimum Qualifications

QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Student development theories and practices including and not limited to student learning, identity development, ally training, intercultural competence, and organization behavior.
Social justice and intersectionality theories and concepts that examine societal power, privilege, and oppression.
Concerns, pressures, and inequities of first-generation students in higher education, women, people of color, people with diverse genders and sexualities, and other marginalized communities.
Methods and techniques used in conducting promotional and informational initiatives for prospective and current students from equity populations.
Principles and procedures used to interview, , train, and schedule, student employees.
Basic public information, public speaking, community relations, and marketing principles and practices.
Basic research methods and techniques.
Statistical procedures and mathematical concepts.
Pertinent federal, state, and local laws, codes, and regulations including Title IX requirements.
Principles, practices, and procedures of business letter writing and report preparation.
Recordkeeping methods and procedures.
Principles and practices used to establish and maintain files and information retrieval systems.
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
English usage, grammar, spelling, punctuation, and vocabulary.

Ability to:

Work and advocate with an ethnically diverse and culturally pluralistic student body, faculty, and staff.
Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities.
Understand and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances.
Participate in planning, developing, organizing, coordinating, implementing, directing, and evaluating comprehensive student engagement programs with student equity and general populations.
Assist in developing, implementing, and evaluating public relations and marketing goals, objectives, policies, and procedures related to outreach.
Participate in the preparation and administration of budgets for assigned program areas.
Effectively work with faculty, staff, the general public, and the community to assess and respond to their needs.
Recruit, select, hire, train, mentor, supervise and evaluate the performance of students.
Collect, compile, and analyze detailed data related to assigned functions.
Prepare oral and written reports and recommendations.
Respond to requests and inquiries from students, staff, and the public.
Implement and maintain filing and record-keeping systems.
Plan and organize work to meet schedules and changing deadlines.
Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
Adapt to changing technologies and learn functionality of new equipment and systems.
Use correct English usage, grammar, spelling, punctuation, and vocabulary.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Works occasional nights and weekends as necessary.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be:

Education/Training : Bachelor's degree from an accredited college or university with course work in Student Affairs, Educational Administration and Leadership, Ethnic/Gender Studies, or a closely related field and may be substituted for two years of related experience.
Experience: Two years of increasingly responsible administrative and programmatic experience including experience advancing diversity, inclusion, equity, and social justice or other directly related work experience, preferably in an institution of higher education. Demonstrated understanding of and sensitivity to cultural, gender, and LGBTQIA issues. Past experience in social identity based center work reflective of the Cross Cultural Center, Pride Center, and Women & Gender Resource Center is preferred.
License or Certificate: Possession of a valid California driver's license

PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with occasional field trips, including those to local community events and to attend meetings. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.

Supplemental Information

WHY SIERRA?

One of Aspen Institute's Top 150 Community Colleges in the nation
The Accrediting Commission recognized Sierra 'for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.' This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc.
Public Employee's Retirement System (PERS)
18 paid holidays (including extended time off during the winter break)
12 accrued paid vacation days per year (vacation accrual increases over time)
Competitive benefits package
Flexible work schedules may be available
Currently during summers, some employee groups participate in 4x10 schedules
Qualifying Employer for Public Service Loan Forgiveness (in most cases)

Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence.

Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.

As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College's commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College's students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White.

The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students.

Need Help With Your Online Account?

Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account.
Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday.

Helpful Tip:
Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities.
Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any).

Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews).

Terms and Conditions of Employment:

Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department.
*Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time.

EEO / TITLE IX EMPLOYER

Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students.

Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu .

Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105.

If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider.

TTY/VCO/HCO to Voice
English 1-800-735-2929
Spanish 1-800-855-3000

Voice to TTY/VCO/HCO
English 1-800-735-2922
Spanish 1-800-855-3000

From or to Speech-to- Speech
English & Spanish 1-800-854-7784

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About Sierra College

Since its founding in 1936, Sierra College has focused on quality instruction and meeting the needs of the communities that it serves.With approximately 125 degree and certificate programs, Sierra College is ranked first in Northern California (Sacramento north) for transfers to 4 year Universities, offers career/technical training, and classes for upgrading job skills. Sierra graduates can be found in businesses and industries throughout the region.Our award-winning faculty members enhance their teaching with research, authorship and industry expertise. We are also recognized nationally for excellence in our athletic programs.

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