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  • $65k - $75k

     ...Job Summary: The Help Desk Analyst provides comprehensive technical support to end users across the organization, ensuring smooth IT...  ...to cybersecurity protocols and regulatory requirements. Customer & Executive Support: Serve as a direct point of contact for... 
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    LotSolutions, Inc.

    Washington DC
    27 days ago
  • Senior ESS Field Support Technician - Northern Virginia Silver Spring, MD, USA Job Description...  ...ESS Field Support Technician provides technical and operational support of Electronic...  ...for this position due to the government customers it supports. What will you be doing?... 
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    Monday to Friday

    Diversified

    Silver Spring, MD
    4 days ago
  • $85k - $105k

    Overview The Manager of Technical Support is responsible for leading the customer-facing Technical Support team, which assists customers with programming, troubleshooting access issues, and resolving technical challenges. This team operates around the clock, 24/7/365. While... 
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    Datawatch Systems

    Riverdale Park, MD
    5 days ago
  •  ...Corporation is seeking a Junior Helpdesk Specialist to provide customer service support for customer requests when contacting the Single-Point-of-...  ...The Junior Helpdesk Specialist will assist in providing technical assistance and support related to computer systems,... 
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    USmax Corporation

    Springfield, VA
    25 days ago
  •  ...be performed: The candidate(s) will support Windows 11 (W11) desktop installations across...  ...to providing the highest level customer service enables our customers to concentrate...  ...skilled workforce, we offer a broad range of technical services and management support to... 
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    ARES Solutions, Inc.

    Falls Church, VA
    28 days ago
  • $120k - $150k

    Overview The Senior Manager of Technical Services is responsible for overseeing and leading the Technical Support and Field Quality Assurance (FQA) teams that operate around...  ...with deep technical expertise, strong customer service orientation, and the ability to drive... 
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    Datawatch Systems

    Riverdale Park, MD
    3 days ago
  • $66k - $106k

     ...ticketing system). Diagnose and resolve customer reported system incidents, problems, and...  ...Implement industry recognized ITSM processes to support organizational increase on high reliable...  ...x7x365 system monitoring, customer, and technical support role. Must be able to support 1... 
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    Day shift

    Peraton

    Beltsville, MD
    4 days ago
  •  ...Specialist (STS) to join our on-site IT support team in Washington, DC. As an STS, you will...  ...will interact regularly with our remote technical support team and various client contacts...  ...practices in the education sector. Customer support and service Communicates... 
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    Inspiroz

    Washington DC
    3 days ago
  • $100k - $120k

     ...Sales and Compliance teams, ensuring that customer needs are met while aligning with the...  ...services Provide clients with updates and support related to account status and regulatory...  ...Development, Customer Support, or Technical Support ~ Prior employment within a regulated... 
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    Monex

    Washington DC
    2 days ago
  • $70k - $100k

     ...Description Job Description Job Title: Technical Account Manager  Department :...  ...Management  Reports To: Director of Customer Experience  Salary Range: $70,000-$10...  ...clients, providing proactive guidance, support, and strategic advice to maximize the value... 
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    PEAKE Technology Partners, LLC

    Bowie, MD
    13 days ago
  •  ...Job Description Job Description Support Desk/NOC Technician We are a fast-growing...  ...a unique culture promoting teamwork and customer service, who specialize in aligning...  ...candidate has 3-5 years of tier II or higher technical experience, and a proven track record of... 
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    SYSARC INCC

    Rockville, MD
    27 days ago
  • $28.37 - $32 per hour

     ...Overview Kentro is seeking an experienced Customer Service Engineer (CSE) to support the VA-ESOM End Point Support and Operations Monitoring contract...  ...computers, laptops, and projectors; provide ongoing technical support. Manage ServiceNow (SNOW) tickets and request... 
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    Kentro

    Washington DC
    4 hours agonew
  • $37.5k - $66.3k

     ...Customer Specialist I The Customer Specialist I (CS I) is a mid-level technical support role responsible for providing outstanding technical support to DealerOn customers by resolving customer issues through multiple contact channels accurately and within contracted... 
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    Maryland Staffing

    Rockville, MD
    4 hours agonew
  • $41.2k - $74.7k

     ...Customer Specialist II The Customer Specialist II (CS II) is a senior technical support role responsible for owning complex and critical escalated technical customer issues as well as escalated customer projects that originate from various technical teams. This position... 
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    Maryland Staffing

    Rockville, MD
    4 hours agonew
  • $62k

     ...Technology services to government clients in support of critical mission needs. Delivering a...  ...our guiding philosophy, “Mission First, Customer Always". We are ISO 9001:2015, ISO 20...  ...with Service Desk Leads and technical support teams. Track and manage high-... 
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    Link Solutions, Inc.

    Adelphi, MD
    12 days ago
  • $66k - $106k

     ...partner to essential government agencies and supporting every branch of the U.S. armed forces. Program Overview Encompasses technical, engineering, data analytics, cyber...  ...(ticketing system). Diagnose and resolve customer‑reported system incidents, problems, and events... 
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    Peraton

    Beltsville, MD
    4 days ago
  •  ...: Remote We are seeking a mission-driven, technically skilled Field Service Representative (FSR) to support deployment and operation of DeepSig’s advanced RF...  ...your real-world RF expertise in a high-impact, customer-focused technical role supporting DeepSig’s growing... 
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    DeepSig Inc Careers Page

    Arlington, VA
    14 days ago
  •  ...tech-savvy but also passionate about providing exceptional customer support and working with various tools—including low-code/no-code platforms...  ...multiple platforms and environments. Deliver outstanding technical and customer support, engaging clients with empathy, clear... 
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    BizFlow

    Falls Church, VA
    8 days ago
  • Job Description: Short Description: The Customer Support Entry level is a first level representative to the client technical support team. They answer a variety of technical inquiries documenting issues and alerting senior staff in a timely fashion 4 days onsite after... 
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    AHU Technologies Inc

    Washington DC
    5 days ago
  •  ...team. This role is largely responsible for providing remote customer support for Federal Government systems and applications. Support for...  ...BMC Remedy Service Management preferred. Experience providing technical support for any Human Resource based IT applications... 
    Permanent employment
    Full time
    Remote work

    IQUASAR LLC

    Washington DC
    2 days ago
  •  ...Job Description Job Description Argo Cyber is supporting a U.S. Government customer to provide support for onsite incident response to civilian...  ...with the restoration of services. Argo Cyber is seeking a Technical Engagement Network (TEN) Lab Manager with experience in... 
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    Argo Cyber Systems

    Washington DC
    21 days ago
  •  ...about this job. The Department of Ecology is hiring an IT Customer Support - Journey positionwithin the Information Technology Services...  ...and clear documentation. In this role, you’ll gain practical technical experience in a large agency environment while building skills... 
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    Austin Community College

    Washington DC
    2 days ago
  •  ...opening for a Systems Administrator to support our client in the DMV area. We currently...  ...support technician L2 Drive high level of customer service and satisfaction. Manage...  ...Data backup and restoration Provide technical support for webcast/video teleconferences... 
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    SEBENZA

    Washington DC
    22 days ago
  •  ...Information Technology & Services Technology Call Center Customer Service Specialties omni-channel customer support customer acquisition back office customer retention offshoring technical support data services content moderation lead... 

    Confidential

    Washington DC
    3 days ago
  •  ...Job Description Job Description BCMC is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government...  ...with the restoration of services. We are seeking a Technical Engagement Network (TEN) Lab Manager with experience in... 
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    Immediate start
    Flexible hours
    2 days per week
    3 days per week

    BCMC

    Arlington, VA
    14 days ago
  • $89.7k - $162.15k

     ...talented people who are dedicated to our customers’ success. We empower our teams,...  ...experience rewarding relationships with supportive supervisors and talented colleagues and...  ...lessons learned Develop solutions to technical issues. Provide follow-up reports (technical... 
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    Leidos

    Hyattsville, MD
    15 days ago
  • $38.46 - $43.58 per hour

     ...Connolly LLP is seeking an outgoing, service-oriented User Support Representative to provide technical support to the firm\'s end users on a variety of...  ...requests. They will be expected to provide exceptional customer service and support to all end users, create tracking... 
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    Full time
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    Monday to Friday
    Flexible hours

    Williams & Connolly LLP

    Washington DC
    2 days ago
  • $65k - $85k

     ...looking for a Jr. System Consultant in support of the Helpdesk and IT Support Program....  ...Consultant will provide proactive, white-glove customer service for workstation and server...  ...skills required to prepare and deliver technical briefings and reports to government staff... 

    Maximus

    Washington DC
    4 days ago
  • $70k - $90k

     ...Summary The Junior Technology Engineer provides on-site technical support and proactive customer service in support of DCI’s Federal Help Desk and IT Support programs. This role supports workstation and server hardware, operating system and application software, mobile... 
    Full time
    Contract work
    Local area

    DUNBAR CONSULTING

    Washington DC
    7 days ago
  •  ...Administrator / Help Desk Specialist - DOJ EOIR End User Support Location: Falls Church, VA (Hybrid - 3 days onsite, 2 days...  ...Monitor and answer service desk calls and emails to assist customers requiring technical support; handle calls, emails, and tickets assigned before... 
    Full time
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work

    ITC Federal, Inc

    Falls Church, VA
    1 day ago