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$65k - $75k
...Job Summary: The Help Desk Analyst provides comprehensive technical support to end users across the organization, ensuring smooth IT... ...to cybersecurity protocols and regulatory requirements. Customer & Executive Support: Serve as a direct point of contact for...SuggestedTemporary workWork experience placementRemote workLotSolutions, Inc.
Washington DC27 days ago- Senior ESS Field Support Technician - Northern Virginia Silver Spring, MD, USA Job Description... ...ESS Field Support Technician provides technical and operational support of Electronic... ...for this position due to the government customers it supports. What will you be doing?...SuggestedLocal areaMonday to Friday
$85k - $105k
Overview The Manager of Technical Support is responsible for leading the customer-facing Technical Support team, which assists customers with programming, troubleshooting access issues, and resolving technical challenges. This team operates around the clock, 24/7/365. While...SuggestedWork at officeShift work- ...Corporation is seeking a Junior Helpdesk Specialist to provide customer service support for customer requests when contacting the Single-Point-of-... ...The Junior Helpdesk Specialist will assist in providing technical assistance and support related to computer systems,...SuggestedWork at officeWork from homeHome officeShift work
USmax Corporation
Springfield, VA25 days ago - ...be performed: The candidate(s) will support Windows 11 (W11) desktop installations across... ...to providing the highest level customer service enables our customers to concentrate... ...skilled workforce, we offer a broad range of technical services and management support to...SuggestedFor contractorsRemote work
ARES Solutions, Inc.
Falls Church, VA28 days ago $120k - $150k
Overview The Senior Manager of Technical Services is responsible for overseeing and leading the Technical Support and Field Quality Assurance (FQA) teams that operate around... ...with deep technical expertise, strong customer service orientation, and the ability to drive...SuggestedWork at officeShift work$66k - $106k
...ticketing system). Diagnose and resolve customer reported system incidents, problems, and... ...Implement industry recognized ITSM processes to support organizational increase on high reliable... ...x7x365 system monitoring, customer, and technical support role. Must be able to support 1...SuggestedDay shift- ...Specialist (STS) to join our on-site IT support team in Washington, DC. As an STS, you will... ...will interact regularly with our remote technical support team and various client contacts... ...practices in the education sector. Customer support and service Communicates...SuggestedRemote workFlexible hoursShift work
Inspiroz
Washington DC3 days ago $100k - $120k
...Sales and Compliance teams, ensuring that customer needs are met while aligning with the... ...services Provide clients with updates and support related to account status and regulatory... ...Development, Customer Support, or Technical Support ~ Prior employment within a regulated...SuggestedTemporary workMonex
Washington DC2 days ago$70k - $100k
...Description Job Description Job Title: Technical Account Manager Department :... ...Management Reports To: Director of Customer Experience Salary Range: $70,000-$10... ...clients, providing proactive guidance, support, and strategic advice to maximize the value...SuggestedLocal areaPEAKE Technology Partners, LLC
Bowie, MD13 days ago- ...Job Description Job Description Support Desk/NOC Technician We are a fast-growing... ...a unique culture promoting teamwork and customer service, who specialize in aligning... ...candidate has 3-5 years of tier II or higher technical experience, and a proven track record of...SuggestedWork at officeLocal areaRemote workNight shift
SYSARC INCC
Rockville, MD27 days ago $28.37 - $32 per hour
...Overview Kentro is seeking an experienced Customer Service Engineer (CSE) to support the VA-ESOM End Point Support and Operations Monitoring contract... ...computers, laptops, and projectors; provide ongoing technical support. Manage ServiceNow (SNOW) tickets and request...SuggestedDaily paidContract workFor contractorsWork at officeRemote workShift workKentro
Washington DC4 hours agonew$37.5k - $66.3k
...Customer Specialist I The Customer Specialist I (CS I) is a mid-level technical support role responsible for providing outstanding technical support to DealerOn customers by resolving customer issues through multiple contact channels accurately and within contracted...SuggestedTemporary workRemote workFlexible hoursMaryland Staffing
Rockville, MD4 hours agonew$41.2k - $74.7k
...Customer Specialist II The Customer Specialist II (CS II) is a senior technical support role responsible for owning complex and critical escalated technical customer issues as well as escalated customer projects that originate from various technical teams. This position...SuggestedTemporary workRemote workFlexible hoursMaryland Staffing
Rockville, MD4 hours agonew$62k
...Technology services to government clients in support of critical mission needs. Delivering a... ...our guiding philosophy, “Mission First, Customer Always". We are ISO 9001:2015, ISO 20... ...with Service Desk Leads and technical support teams. Track and manage high-...SuggestedHourly payContract workTemporary workWork experience placementRemote workRelocation packageLink Solutions, Inc.
Adelphi, MD12 days ago$66k - $106k
...partner to essential government agencies and supporting every branch of the U.S. armed forces. Program Overview Encompasses technical, engineering, data analytics, cyber... ...(ticketing system). Diagnose and resolve customer‑reported system incidents, problems, and events...Contract workWork at officeShift workDay shift- ...: Remote We are seeking a mission-driven, technically skilled Field Service Representative (FSR) to support deployment and operation of DeepSig’s advanced RF... ...your real-world RF expertise in a high-impact, customer-focused technical role supporting DeepSig’s growing...Contract workWork at officeRemote workFlexible hours
DeepSig Inc Careers Page
Arlington, VA14 days ago - ...tech-savvy but also passionate about providing exceptional customer support and working with various tools—including low-code/no-code platforms... ...multiple platforms and environments. Deliver outstanding technical and customer support, engaging clients with empathy, clear...Permanent employmentFull timeWork at officeRemote work
BizFlow
Falls Church, VA8 days ago - Job Description: Short Description: The Customer Support Entry level is a first level representative to the client technical support team. They answer a variety of technical inquiries documenting issues and alerting senior staff in a timely fashion 4 days onsite after...Work at office
- ...team. This role is largely responsible for providing remote customer support for Federal Government systems and applications. Support for... ...BMC Remedy Service Management preferred. Experience providing technical support for any Human Resource based IT applications...Permanent employmentFull timeRemote work
- ...Job Description Job Description Argo Cyber is supporting a U.S. Government customer to provide support for onsite incident response to civilian... ...with the restoration of services. Argo Cyber is seeking a Technical Engagement Network (TEN) Lab Manager with experience in...Contract workLocal areaImmediate start
Argo Cyber Systems
Washington DC21 days ago - ...about this job. The Department of Ecology is hiring an IT Customer Support - Journey positionwithin the Information Technology Services... ...and clear documentation. In this role, you’ll gain practical technical experience in a large agency environment while building skills...Work experience placementWork at officeRemote workFlexible hours
- ...opening for a Systems Administrator to support our client in the DMV area. We currently... ...support technician L2 Drive high level of customer service and satisfaction. Manage... ...Data backup and restoration Provide technical support for webcast/video teleconferences...Contract workWork at officeRemote work
SEBENZA
Washington DC22 days ago - ...Information Technology & Services Technology Call Center Customer Service Specialties omni-channel customer support customer acquisition back office customer retention offshoring technical support data services content moderation lead...
- ...Job Description Job Description BCMC is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government... ...with the restoration of services. We are seeking a Technical Engagement Network (TEN) Lab Manager with experience in...Contract workLocal areaImmediate startFlexible hours2 days per week3 days per week
BCMC
Arlington, VA14 days ago $89.7k - $162.15k
...talented people who are dedicated to our customers’ success. We empower our teams,... ...experience rewarding relationships with supportive supervisors and talented colleagues and... ...lessons learned Develop solutions to technical issues. Provide follow-up reports (technical...Remote workLeidos
Hyattsville, MD15 days ago$38.46 - $43.58 per hour
...Connolly LLP is seeking an outgoing, service-oriented User Support Representative to provide technical support to the firm\'s end users on a variety of... ...requests. They will be expected to provide exceptional customer service and support to all end users, create tracking...Hourly payFull timeContract workWork at officeRemote workMonday to FridayFlexible hours$65k - $85k
...looking for a Jr. System Consultant in support of the Helpdesk and IT Support Program.... ...Consultant will provide proactive, white-glove customer service for workstation and server... ...skills required to prepare and deliver technical briefings and reports to government staff...$70k - $90k
...Summary The Junior Technology Engineer provides on-site technical support and proactive customer service in support of DCI’s Federal Help Desk and IT Support programs. This role supports workstation and server hardware, operating system and application software, mobile...Full timeContract workLocal area- ...Administrator / Help Desk Specialist - DOJ EOIR End User Support Location: Falls Church, VA (Hybrid - 3 days onsite, 2 days... ...Monitor and answer service desk calls and emails to assist customers requiring technical support; handle calls, emails, and tickets assigned before...Full timeWork at officeLocal areaRemote workFlexible hoursShift work
