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  • Tier 3 Senior Support Specialist (Team Lead)

    $82k - $90k

     ...Tier 3 Senior Support Specialist (Team Lead) ID 2024-2662 Job Locations...  ...support and team leadership for the USDA Customer Experience Center (CEC) Tier 3 end-user...  ...guiding Tier 2 teams, and ensuring that all technical support aligns with USDA standards and service... 
    Suggested
    Full time
    Temporary work
    For contractors
    Local area
    Flexible hours

    Decision Point

    Beltsville, MD
    1 day ago

  • Cyber IT Specialist 1st Shift

     ...professionals looking for challenging, exciting work in support of the U.S. Department of State (DOS). Specifically, our customer is the Bureau of Diplomatic Security (DS),...  ...24x7x365 system monitoring, customer, and technical support role. Must be able to support 1st... 
    Suggested
    Full time
    Work at office
    Monday to Friday
    Day shift

    Cybermgt

    Beltsville, MD
    2 days ago

  • L1 Help Desk Technician with Security Clearance

    $70k - $110k

     ...Description: • Serve as a Level 1 Help Desk Technician to provide o Response to technical issues o Technical support to Data Engineers • Gather necessary information and respond to customer inquiries o Over email and through ticket-based software support desk... 
    Suggested
    Full time
    Work at office

    DCI Solutions

    Washington DC
    1 day ago

  • Service Desk Analyst

     ...seeking Service Desk Analysts to provide IT support for a client based in the greater...  ...area. Responsibilities: Resolve technical issues through various communication channels...  ...and software. Document and manage customer requests using ticketing systems.... 
    Suggested

    Omniscius

    Washington DC
    1 day ago

  • VIP Support Platinum Technician

    $80k - $120k

     ...Overview We are currently seeking a motivated, career and customer service-oriented Executive Support Platinum Technician to begin an exciting and...  ...Technicians requiring the highest level of customer service and technical proficiency to more than 200 executives. The Platinum... 
    Suggested
    Contract work
    Remote work
    Flexible hours

    SAIC

    Washington DC
    4 days ago

  • Customer Service Technical Support Administrator

     ..., highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online Technical Support, Customer Service, Service Tech, Technical, Support, Administrator... 
    Suggested

    TIBCO Software

    Washington DC
    23 hours ago

  • Technical Service Specialist

    $95k - $158k

     ...Novolex Technical Service Representative Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries, including foodservice, restaurant delivery...  ...worldwide and the millions of customers they serve. Through continuous... 
    Suggested
    Work at office
    Immediate start
    Worldwide
    Flexible hours

    Pactiv Evergreen

    Washington DC
    23 hours ago

  • Technical Support Manager (Internal Applicants Only)

     ...Technical Support Manager The Technical Support Manager will oversee a team of technical support engineers to ensure customers are receiving the best service possible. Your tasks may vary day-to-day but primarily will focus on best of-class support including technical... 
    Suggested
    Local area
    All shifts

    Rhapsody

    Washington DC
    4 days ago

  • Help Desk Technician

     ...to provide infrastructure and operations support for an enterprise level environment....  ...troubleshooting. Identify, research, and resolve technical problems. Apply basic diagnostic...  ..., Remedy or similar ITSM. Outstanding customer service and communications skills and... 
    Suggested
    Full time
    Remote work

    Abacus Technology

    Silver Spring, MD
    4 days ago

  • Lead Technical Support Engineer

    $120k

     ...Lead Technical Support Engineer Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities...  ...in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services... 
    Suggested
    Local area
    Remote work
    Weekend work

    Dragos, Inc.

    Washington DC
    3 days ago

  • Help Desk Analyst Tier 2

     ...Analyst Tier 2 The Help Desk Analyst provides comprehensive technical support to end users across the organization, ensuring smooth IT...  ...to cybersecurity protocols and regulatory requirements. Customer & Executive Support: Serve as a direct point of contact for... 
    Suggested
    Temporary work
    Work experience placement
    Remote work

    Fortegra

    Washington DC
    4 days ago

  • Desktop Support Technician - Washington, DC

     ...Specialist (STS) to join our on-site IT support team in Washington, DC. As an STS, you will...  ...will interact regularly with our remote technical support team and various client contacts...  ...practices in the education sector. Customer support and service Communicates... 
    Suggested
    Remote work
    Flexible hours
    Shift work

    Inspiroz

    Washington DC
    4 days ago

  • Help Desk Technician Tier 1

     ...Innovation. Collaboration. Customer Focus. Location: Washington, DC, On-Site Clearance: Public Trust CODE Plus , Inc...  ...contact to log, resolve, and document end-user problems. # Technical support for mobile devices, audio visual, and video teleconference equipment... 
    Suggested
    For contractors
    Relocation package

    CODE Plus Inc

    Washington DC
    4 days ago

  • Associate Solutions Consultant

     ...application implementation services and support during project design, build, test, and...  ...Create detailed design documentation for customer submission, review, and approval. Possess...  ...(RFP), and other commercial and technical documentation. Conduct in-depth product... 
    Suggested
    Work at office
    Local area
    Remote work

    Everbridge

    Washington DC
    3 days ago

  • Desktop Support Technician

     ...Desktop Support Technician We are looking for a Desktop Support Technician to support...  ...SCI (Tier 2), you will act as a model of customer service excellence to all organizational...  ...to identify research and resolve technical problems. Additionally, the Deskside Support... 
    Suggested
    Remote work
    Day shift

    C2 Essentials

    Washington DC
    3 days ago

  • Manager of Technical Support

     ...Technical Support Manager The Manager of Technical Support is responsible for leading the customer-facing Technical Support team, which assists customers with programming, troubleshooting access issues, and resolving technical challenges. This team operates around the... 
    Work at office
    Shift work

    Datawatch Systems

    Bethesda, MD
    1 day ago

  • Commercial Hvac Technician

    $85k - $100k

     ...experienced HVAC Service Technicians to support our commercial service team in the vibrant...  .... This position requires exceptional technical knowledge, problem-solving skills, and the...  ...when needed. Communicate with customers to explain issues, recommend solutions,... 
    Permanent employment
    Part time

    Aerotek

    Beltsville, MD
    23 hours ago

  • Modification Project Technical Specialist 3

    $54 per hour

     ...We are seeking an Experienced Modification Project Technical Specialist in direct support of C-17 Globemaster III Integrated Sustainment Program....  ...maintenance, modifications, and repairs per established customer, regulatory, and company requirements. Preferred... 
    Contract work
    Work experience placement
    Interim role
    Flexible hours
    Shift work
    Rotating shift

    CTS Technology Solutions, Inc.

    Washington DC
    4 days ago

  • Help Desk Specialist (Secret Or TS Clearance Required) (Washington)

     ...writing and communication skills to engage with customers on complex and sensitive topics, you will be handling customer support tickets Description Help Desk...  ...Support, Windows, Ticketing system, Desktop, Technical support, Hardware, Password reset, VPN, Remote... 
    Temporary work
    Part time
    Remote work

    TEKsystems

    Washington DC
    1 day ago

  • Senior SaaS Solutions Architect (Post Sales Implementation)

    $500 per month

     ...About Zingtree Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answersevery time . Our AI...  ...ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role... 
    Work experience placement
    Remote work
    Home office
    Flexible hours

    Zingtree

    Washington DC
    4 days ago

  • IT Asset Management Specialist with Security Clearance

     ...of experience or equivalent education in supporting asset management within an IT...  ...ensuring accountability of assets and related customer support functions. Requirements: U.S....  ...accurately reflects system configurations, technical requirements, and operational needs.... 
    Full time
    Part time
    Work experience placement

    Gridiron IT Solutions

    Washington DC
    1 day ago

  • Integrated Product Data Environment (IPDE) Specialist

    $103.37k - $167.97k

     ...rewarding, high profile and challenging position supporting projects for the US Navy which requires technical rigor and will tap and build on your expertise, Serco...  ...while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military,... 
    Contract work
    Work experience placement
    Work at office
    Local area

    Serco

    Silver Spring, MD
    1 day ago

  • IT Support/ AV Technician

    -IT support Technician role with specific experience with AV support that will sit onsite...  ...-Provide both first and second tier technical support to system end users -Handle routine...  ...system -Excellent communication and customer support skills -Strong technical skills... 

    Insight Global

    Arlington, VA
    23 hours ago

  • Tier 1 Service Desk Technician (Help Desk Support Specialist II)

    $45.18k - $55k

     ...is seeking a Tier 1 Service Desk Technician (Help Desk Support Specialist II) for a full-time position as part of an ongoing...  ...into the evening (up to 10 PM). Candidates will provide technical support, customer service, and documentation assistance as part of a 27-person... 
    Ongoing contract
    Full time
    Contract work
    Remote work
    Shift work
    Afternoon shift

    The MIL Corporation

    Washington DC
    2 days ago

  • Windows Service Desk Technician

     ...seeking a Windows-based Service Desk Technician to provide Tier 2 technical support. The IT Service Desk Technician will provide high-level...  ...network issues. The ideal candidate must possess excellent customer service skills and the ability to effectively communicate technical... 
    Full time
    Monday to Friday
    Shift work
    Day shift

    ClearanceJobs

    Beltsville, MD
    3 days ago

  • Hybrid Systems Administrator

    $75k - $85k

     ...experienced engineer to provide high-level support for our clients. This is an exciting...  ...latest technologies to provide exceptional customer service in support of our clients....  ...environments. Provide in-person and remote technical support to internal users. Build... 
    Work at office
    Remote work
    1 day per week

    Frontline Managed Services

    Washington DC
    1 day ago

  • Network Operations Technician with Security Clearance

     ...rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security...  ...of our most critical user environments through direct technical support and high signal collaboration with Palantir... 
    For contractors
    Local area
    Remote work

    Barbaricum

    Washington DC
    1 day ago

  • Service Desk Technician (Intermediate-Level)

    $41k - $69k

     ...Technology services to government clients in support of critical mission needs. Delivering a...  ...our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20...  ...to resolve Tier I and Tier II technical issues for the Army Research Laboratory... 
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Relocation package

    Link Solutions

    Hyattsville, MD
    4 days ago

  • Engineering Support Lead Engineer

    $150.37k - $255.63k

     ...Defense Solutions team in an exciting program supporting the U.S. Navy's next generation of...  ...As a Lead Engineer, you will lead the technical performance in support of advanced programs...  ...external management and senior-level customer representatives concerning operational decisions... 
    Full time
    For contractors
    Local area

    BAE Systems USA

    Rockville, MD
    1 day ago

  • Seasonal Tax Expert - Local

     ...both in-person and virtually. You engage with the local community to build client relationships, deliver exceptional customer experiences, and support tax education and outreach. This seasonal role requires strong tax expertise, excellent communication skills, and a proactive... 
    Full time
    Seasonal work
    Local area

    Intuit

    Beltsville, MD
    2 days ago