...capability of detailing difficult technical issues to both non-technical...  ...in providing tailored support, weekly reviews, root cause...  ...ultimately leads to better products, better working environments...  ...File bug reports with the engineering team and develops test plans... 
Suggested
Permanent employment

Palo Alto Networks

Plano, TX
10 days ago
 ...what's the role all about? You will be the technical contact for various large priority...  ...troubleshooting, and ultimately resolving customer product concerns. How will you make an impact? Work with various NICE departments (Support and R&D) and customers around the globe... 
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Remote job
Flexible hours
Shift work
Night shift
Weekend work

NICE

Richardson, TX
3 days ago
Position Summary As a Technical Support Engineer, you will take ownership of technical escalations and act as the central point of contact for...  ...technical issues in collaboration with the engineering and product teams while ensuring best customer experience. This role... 
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Flexible hours
3 days per week

Tipalti

Plano, TX
4 days ago
About the job As a Senior Technical Support Engineer, you will take ownership of technical escalations and act as the central point of contact...  ...technical issues in collaboration with the engineering and product teams while ensuring best customer experience. What you’... 
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Flexible hours
3 days per week

Tipalti

Plano, TX
1 day ago
HVAC Technical Support This position provides moderately complex technical troubleshooting assistance on Residential HVAC products through a Call Center to HVAC dealers, Contractors and Field...  ...documentation to Contractors, Engineers, and Lennox personnel Guide... 
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Contract work
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For contractors

Staff Perm

Richardson, TX
4 days ago
Samsung SDS America is looking for a Technical Support Specialist to join our team. This role is highly significant due to its high visibility...  ...in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.... 
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Holiday work
Permanent employment
Flexible hours

Samsung SDS America

Plano, TX
8 days ago
In this role, you will provide post sales technical support to Palo Alto Networks End User Customers via phone, e-mail and web. Strong fault...  ...call tracking system and documenting technical solutions and product information in the knowledge base is required. RESPONSIBILITIES... 
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Flexible hours
Shift work
Afternoon shift

Palo Alto Networks

Plano, TX
1 day ago
Job Description: Secure Mission Solutions (SMS) is seeking a Production Support Electrical Engineer to join a highly accomplished team. In this position, you will be responsible for developing technical solutions to a wide range of complex problems related to the production... 
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Temporary work
For subcontractor
Flexible hours

Raytheon

Mckinney, TX
1 day ago
 ...possible - from your wellbeing support to your growth and...  ...capability of detailing difficult technical issues to both non-technical...  ...ultimately leads to better products, better working environments...  ...File bug reports with the engineering team and develops test plans... 
Suggested
Casual work
Remote job
Work visa
3 days per week

Palo Alto Networks

Plano, TX
3 days ago
 ...Duties include: • Collaborating with Engineering, Program Management, Operations, & Quality...  ...specific items that through normal production, calibration or preventative maintenance...  ...mechanical aptitude, ability to solve complex technical equipment problems and strong... 
Suggested
Permanent employment
Night shift
Afternoon shift

First Tek, Inc.

Richardson, TX
23 days ago
 ...what's the role all about? NICE is looking for a Senior Technical Support Engineer to join our Customer Support Team supporting our NICE Analytics...  ...SLAs Work with various NICE departments (Support, Product Management, R&D, Cloud etc.) and customers around the globe... 
Suggested
Remote job
Flexible hours
Rotating shift

NICE

Richardson, TX
3 days ago
 ...with other functional areas, to recommend and prepare changes, and modifications, which will facilitate manufacturing. •Provides support to our various internal and external customers on strategic continuous improvement projects. •Utilizes experimental design and SPC... 
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TEL

Richardson, TX
3 days ago
 ...design and review of user requirements Support for applications based on a Windows...  ...framework Contribute to the determination of technical and operational feasibility of solutions...  ...to work through application design, product implementation, technical/functional requirements... 
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Permanent employment
Contract work
Remote job

Genesis10

Plano, TX
4 days ago
 ...capability of detailing difficult technical issues to both non-technical...  ...in providing tailored support, weekly reviews, root cause...  ...ultimately leads to better products, better working environments...  ...to customers Work with our Engineering team and influence the operability... 
Suggested
Permanent employment
Weekend work

Palo Alto Networks

Plano, TX
8 days ago
 ...SMS) is seeking an Electrical Engineer to join a highly...  ...be responsible for developing technical solutions to a wide range of...  ...complex problems related to the production of various types of military...  ...program meetings. Provide support to testing, subcontractors, and... 
Suggested
Holiday work
Temporary work
Work experience placement
For subcontractor
Flexible hours

Raytheon Technologies

Mckinney, TX
4 days ago
 ...issues. nswer Inbound and make Outbound Technical Support Calls (about 30 to 40 calls/day) Self-...  ...tickets from queue ccurately document product issues and convey workarounds and...  ...College degree preferred Previous technical support/engineering/troubleshooting experience
Remote job

Ageatia Global Solutions

Allen, TX
1 day ago
Position Summary As a Manager of Product Engineering Support, you will be responsible for leading and providing direction to a team of Technical Support Engineers who are in charge of technical product support to our customers. You will be supervising, coaching, and guiding... 
Flexible hours

Tipalti

Plano, TX
3 days ago
 ...this role, you will provide post sales technical support to Palo Alto Networks End User...  ...and documenting technical solutions and product information in the knowledge base is required...  ...product line. Collaborate with engineering and product management to resolve product... 

Palo Alto Networks

Plano, TX
1 day ago
Technical Support Analyst I Essential Duties • Provide Level I support remotely via phone, remote tools, or onsite as needed. • Troubleshoot...  ...with installing and troubleshooting Microsoft Office products • Microsoft Surface line and Dell line experience preferred... 
Remote job

BGSF

Plano, TX
1 day ago
 ...level and be recognized for your innovative contributions? As a Production Support Specialist at bank you will be able to make an impact with...  ...knowledge management 2 years of experience in Application Technical Support 2 years of experience in Network Support 2 years of... 
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All shifts

Mindlance

Plano, TX
1 day ago