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  •  ...Primary Product Support Representative Position Overview: The ideal Customer Support candidate has 2+ years of experience and is someone...  .... Location: USA, Remote Job Responsibilities: Provides technical support to customers via phone, chat, email, and other... 
    Suggested
    Full time
    Remote work
    Monday to Friday
    Flexible hours

    Cambium Learning Group

    Concord, MA
    1 day ago
  • $60k - $70k

     ...Job OverviewThe Technical Product Support Specialist will serve as the connection between product development, client support, and user education. This role is designed for a technically minded professional who wants to deepen their expertise in both technical problem-... 
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    Work at office
    Flexible hours

    Qwickly

    Cambridge, MA
    5 days ago
  • $35.24 - $76.06 per hour

     ...on some of the world's biggest challenges. We're looking for a Technical Operations Engineer who would be responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and... 
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    Hourly pay
    Temporary work
    Work experience placement
    Flexible hours
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    Afternoon shift

    Oracle

    Boston, MA
    a month ago
  • $91k - $114k

     ...What you will do The position of Technical Support Technician, fire detection and alarm systems reporting to the technical support regional supervisor. You will be based from our detection products office Westford, MA providing technical support for the complete... 
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    Full time
    Work experience placement

    Johnson Controls

    Westford, MA
    25 days ago
  • $87k - $178.1k

     ...Health & Analytics. This team will focus on product development, operations and product...  ...while building out a complete platform supporting modernized, automated healthcare. This is...  ...business and development teams to drive the technical/functional global implementation of... 
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    Temporary work
    Local area
    Flexible hours

    Oracle

    Boston, MA
    2 days ago
  • $100k - $160k

    Overview What we are looking for The Post-Production Technical Support Specialist (PPTSS) supports customer post-go-live of the Charles River Investment Management Solution (CRIMS) product. Their contributions include defining new client requirements, configuring and tuning... 
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    Remote work
    Flexible hours

    State Street

    Boston, MA
    5 days ago
  • $110.88k - $177.41k

    Job Title Wireless Product Support Engineer Key Responsibilities Develop and continuously refine product and solution support strategies...  ...and networked systems. Partner with R&D, field service, and technical support teams to identify and resolve systemic product issues... 
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    Full time
    Work at office
    Work visa
    Relocation package
    3 days per week

    Philips

    Cambridge, MA
    4 days ago
  • $113.4k - $235.6k

     ...**Would you like to work with our Zero Trust portfolio?** **Join our Global Escalation Team** As a Senior Product Support Engineer, you will become a key technical contributor within a global expert team responsible for the escalations of Akamai's Enterprise Access and... 
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    Permanent employment
    Work experience placement
    Work at office
    Work from home
    Worldwide
    Flexible hours

    Akamai Technologies, Inc.

    Cambridge, MA
    4 days ago
  • $135k - $150k

    Job Title: Senior Product Support Engineer Employment Status: Full-time Office Hours: Monday, Tuesday, Thursday, Friday in office; Wednesday...  ...across highly regulated industries. Acting as the primary technical liaison, you will provide expert-level support, resolve complex... 
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    Full time
    H1b
    Work at office
    Work from home
    Worldwide
    Work visa
    Monday to Friday

    Ketryx

    Boston, MA
    2 days ago
  •  ...an experienced and highly skilled Senior Support Engineer / Escalation Engineer to join...  ...role focused on troubleshooting complex product issues , while also playing a key role...  ...hours. You'll report directly to the US Technical Support Manager. What will you do:... 
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    Full time
    Work at office
    Remote work
    Flexible hours
    3 days per week

    Cynet

    Boston, MA
    13 days ago
  •  ...challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous...  ...yourself. You are tech savvy with years of experience on technical product support, working with customers through multiple forms of... 
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    Full time
    Temporary work
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    Night shift

    Tulip Interfaces

    Somerville, MA
    1 day ago
  •  ...main point of contact for inquiries and requests related to our Production Control Systems, as well as the development of new...  ...outstanding work at all times. Duties Provide 1st and 2nd level support and troubleshooting for the manufacturing control and traceability... 
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    IPG Photonics

    Marlborough, MA
    2 days ago
  •  ...function will be to organize, install, and support government organization’s computer...  ...position might be called upon to provide technical support to computer users to help solve...  ...tools and processes. Manage COTS & GOTS products to collect, display and remediate a variety... 
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    Work at office
    Local area

    General Dynamics Information Technology

    Bedford, MA
    14 days ago
  • $102k - $138k

     ...function will be to organize, install, and support government organizations computer...  ...position might be called upon to provide technical support to computer users to help solve...  ...tools and processes. Manage COTS & GOTS products to collect, display and remediate a variety... 
    Suggested
    Work at office
    Local area
    Immediate start
    Worldwide

    General Dynamics

    Bedford, MA
    4 days ago
  • Senior Product Development Engineer at Methods Machine Tools, Inc. Location Acton, Massachusetts...  ...’ expectations. Install, calibrate and support machine tools and accessories for...  ...feedback as needed. Provide remote technical support to internal teams for cases that... 
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    Remote work

    Methods Machine Tools, Inc.

    Acton, MA
    2 days ago
  • Technical Support Specialist II: Hemostasis (Monday-Friday, Evening shift, 4PM-12AM) Join to apply for the Technical Support Specialist II:...  ...assistance to customers and Werfen field personnel within a product line responsibility. Troubleshoots over the phone, answers a... 
    Full time
    Monday to Friday
    Weekend work
    Afternoon shift

    Werfen North America

    Bedford, MA
    4 days ago
  •  ...proactive in promoting and selling service and products. Submitting sales leads at a level...  ...and teamwork with field and service support colleagues. Must comply with the Company...  ...equivalent education and experience in a technical support role, technical troubleshooting... 
    Temporary work
    Work at office
    Worldwide
    Flexible hours
    Night shift

    METTLER TOLEDO

    Marlborough, MA
    1 day ago
  • $32 per hour

     ...version of your resume to ****@*****.*** Title: Technical Support Location: Marlborough MA 01752 (ONSITE) Duration: 12...  ...connectivity and application related questions for third party products. Escalates or perform server functions, particularly... 
    Hourly pay
    Contract work
    Part time
    Immediate start
    Shift work

    Kelly Science, Engineering, Technology & Telecom

    Marlborough, MA
    4 days ago
  •  ...Who You Are: Experienced in product management within complex retail environments. Strong understanding of Warehouse...  ...for all products on Blue Yonder Platform, providing deep technical knowledge to support system optimization and strategic decision-making. Role... 

    BJ's Wholesale Club

    Marlborough, MA
    7 hours ago
  •  ...direction of the department manager, provides technical assistance to customers and Werfen field personnel within a product line responsibility. Troubleshoots, over the phone...  ...increase ability to provide rapid, effective support. Acute Care Diagnostics product line... 
    Monday to Friday
    Shift work

    UNAVAILABLE

    Bedford, MA
    5 days ago
  • Senior Associate, Production Services Application Support Analyst Join to apply for the Senior Associate, Production Services Application Support Analyst...  ...and stakeholders, explaining issues clearly to both technical and non-technical audiences. Monitoring & Tools: use monitoring... 
    Work experience placement
    Flexible hours
    Shift work

    BNY

    Boston, MA
    5 days ago
  • $87k - $178.1k

    **Job Description** Principal Production Service Systems Administrator to join our team and support the deployment, automation, and monitoring of SaaS applications. The ideal candidate will have experience with installation and deployment processes, strong database knowledge... 
    Temporary work
    Flexible hours

    Oracle

    Boston, MA
    a month ago
  • $73.17k - $89.43k

     ...to power the development of breakthrough products and accelerate time to milestone and...  ...rapidly growing customer base. The Product Support Analyst plays a key role on the team supporting...  ...our internal teams (Build, Product, Technical Account Managers, Customer Success,... 
    Internship
    Work at office
    Local area
    Remote work
    Home office
    Flexible hours
    Rotating shift
    Weekend work
    3 days per week

    Menlo Ventures

    Boston, MA
    2 days ago
  •  ...Summary We are seeking a Sr. Customer Support Engineer to join our US-based Customer...  ...requires deep knowledge of the aPriori product suite and a broad understanding of multiple...  ..., Forging, Metal Fabrication, etc.) Technical proficiency with Windows operating... 
    Full time
    Flexible hours
    Night shift
    1 day per week

    Apriori Technologies

    West Concord, MA
    1 hour ago
  •  ...days WFH/3 days in-office) Job Summary: The IT Support Specialist plays a key role in ensuring NEPCs...  ...Responsibilities End-User Support Provide advanced technical support for Windows 11, Microsoft 365, and associated productivity tools (e.g., Adobe Acrobat, Microsoft Teams).... 
    Full time
    Work at office
    Local area
    Remote work
    Work from home

    NEPC

    Boston, MA
    4 days ago
  •  ...conceptualization, design, and prototyping phases, all the way through mass production to ensure smooth and rapid deployment of TFLN photonic...  ...and reliability Lead customer engagement by providing technical support and understanding customer technical needs Master’s or Ph.D.... 
    Contract work

    HyperLight Corporation

    Cambridge, MA
    1 day ago
  • $34.4k

     ...sale of Amada equipment within assigned territory. Provides technical support to Sales Engineers, Regional Managers, and others. Assists Sales...  ...Sales Engineers. Makes recommendations and suggestions to Product Manager concerning improvement of programs and procedures. ESSENTIAL... 
    Work experience placement

    AMADA AMERICA

    Boston, MA
    4 days ago
  • Member of the Technical Staff - Product Breakout Ventures - Cambridge, MA Posted on Jun 16, 2025 We’re leveraging AI to solve one of the most...  ...impact, they must scale beyond the lab. We’re determined to support a new paradigm that ensures new scientific innovations can... 

    Breakout Ventures

    Cambridge, MA
    3 days ago
  • $88.1k - $192.6k

     ...Looking For:** As an Advanced customer support (ACS) Delivery Manager (DM) you will join...  ...customers generate value from the NetSuite products and services they have purchased- First...  ...Consulting, Professional Services, and Technical Support.- Be measured on the quality of... 
    Temporary work
    Flexible hours

    Oracle

    Boston, MA
    4 days ago
  •  ...equivalent experience). · Proficiency in supporting Microsoft 0365, including but not...  ...ability to effectively communicate complex technical concepts to non-technical stakeholders....  ...topics to proactively maximize productivity · Maintain an accurate inventory of infrastructure... 
    Work at office

    Solve IT Strategies, Inc.

    Boston, MA
    3 days ago