Technical services lead jobs in Philippines

 ...FUNCTION Position Overview The Services Technician role will be responsible for monitoring...  ...to resolve client’s issue based on technical knowledge, SOPs and expertise within...  ...Reports directly to operations/shift Team lead What you’ll need to join Insight... 

 ...Infrastructure, Application, Devices Alerts/Incidents when there is a service disruption, for service requests, and for some categories of...  ...or at least with 1 - 2 years’ experience in a Call Center as Technical Support, Service Desk, IT Helpdesk, or IT/Desktop Support is an... 

 ...support requests with the goal of restoring or fulfilling IT services for end users in the most efficient manner available. This role...  ...software issues on multiple operating systems Provide remote technical support using tools for standard configurations of... 

Primarily work in a call-center type of work environment. Provide technical support over the phone, email, onsite and/or remote on hardware...  ...quickly and professionally Drive customer satisfaction through service excellence Ensure customer calls are properly logged for... 

 ...Food Service Assistant   JOB-10039640   Anticipated Start Date May 20, 2024   Location Newark, DE   Type of Employment Contract Hire   Employer Info Our client is one of the country’s most dynamic health care organizations, centered on improving... 

 ...BASIC FUNCTION Position Overview The IT Service Desk Representative is responsible for support of all desktop hardware, software, and telecommunications equipment. As the IT Service Desk Representative, you are the front line in support of Insight Customers... 

 ...Responsibilities We are looking for Field Service Technician in our Philippines office reporting to Field Service Manager (Asia),...  ...Speak and write well in English •    Able to read and understand technical documentations in English •    Able to climb high for signage... 

 ...Executive Director & Head of Securities Services, Client Billing Operations About the Company Top-tier financial services firm &...  ...Client Billing Operations. This executive-level role involves leading a global team responsible for client billing, payment processing... 

Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities...

 ...research, identification, and documentation of technical requirements, as well as assisting in the...  ..., and processes, under the direction of Lead and Manager Researches, identifies,...  ...Hands-on experience with Azure Cognitive Services, including Azure Custom Vision and Azure... 

 ...Engineer will utilize Insight’s Support Services tools to deliver this service effectively...  ...to mentoring first level technicians, leading internal and external projects, develop...  ...defined SLA Collaborate with internal technical and non-technical teams, as well as customers... 

 ...problems and root causes. • Facilitate and lead problem investigations and root cause...  ...Advisory Board) meetings. • Collaborate with technical teams to develop and implement permanent...  .... • Training stakeholders on service management processes and procedures providing... 

 ...About the Company Prominent provider of cloud operations & technical services Industry Information Technology and Services Type...  ...that supports the company's rapid expansion. This includes leading a dedicated team, refining recruitment processes, and shaping... 

 ...is seeking a Head of Civil Engineering to lead the design, planning, and execution of...  ...specifications. This role involves providing technical expertise on civil engineering matters,...  ...procurement process for civil engineering services. The Head of Civil Engineering will also... 

 ...organize necessary trainings, which would lead to further process improvement...  ...needs •    Oversee the proper execution of Service Level Agreements to ensure they are consistently...  ...the team is measured on (e.g., SLAs, technical ability, forecasting, feedback, customer... 

 ...ensuring optimal performance, and providing technical support to end-users. The Citrix Server Engineer will utilize Insight’s Support Services tools to deliver this service...  ...limited to mentoring first level technicians, leading internal and external projects, develop... 

 ...will be responsible for providing customer service and managing the sales processes of their...  ...quote entry system Research technical information on product requests and ensure...  ...level escalation in the absence of a team lead or manager What you’ll need to join... 

 ...roll-out and deployment of the same # Leads and represents the organization in network...  ..., Google Spreadsheets, and other Google services Proven record of excellent writing...  ...professional portfolio Experienced in technical writing, website or web application content... 

 ...Responsible for development and maintenance of HR Dashboard, serves as technical point-of-contact, and assists subject matter experts with...  ...and be able to work in a team environment · Ability to lead projects and provide mentoring and training to team members ·... 

 ...is needed The ability to read and understand documents and technical information is critical Must be decisive and be able to support...  ...all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked...