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  •  ...Primary Product Support Representative Position Overview: The ideal Customer Support candidate has 2+ years of experience...  ...Responsibilities: Provides technical support to customers via phone,...  ...improves technical knowledge and service skills Continually improves... 
    Suggested
    Full time
    Remote work
    Monday to Friday
    Flexible hours

    Cambium Learning Group

    Concord, MA
    2 days ago
  • $32 per hour

     ...version of your resume to ****@*****.*** Title: Technical Support Location: Marlborough MA 01752 (ONSITE) Duration: 12...  ...hour Shift - ~8am-4pm Top 3 must haves - Customer Service Skills, Troubleshooting experience, multi-tasking skills... 
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    Hourly pay
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    Immediate start
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    Kelly Science, Engineering, Technology & Telecom

    Marlborough, MA
    9 hours ago
  • $204.9k - $233.8k

    Senior Manager, Customer Trust & Field Security Specialist - Capital...  ...efforts, bridging our technical security posture with the questions...  ...providing customers with self-service access to relevant security,...  ...on security for the GTM team, supporting sales and account managers in... 
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    Part time
    Local area
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    Capital One

    Cambridge, MA
    1 day ago
  •  ...critical role in delivering high-quality technical support and systems troubleshooting within a...  ...experience with Freshservice as the core IT service management (ITSM) platform.   You...  ...27001). ~ Excellent communication, customer service, and documentation skills. ~... 
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    Work at office

    Nobull

    Boston, MA
    1 hour agonew
  •  ...by living their faith intentionally in service to others. We do this by showing how unjust...  ...responsibilities, SRMs mentor and support students so they get the most benefit possible...  ...to them. Provide "light weight" technical support to any student needing assistance... 
    Suggested

    A Faith That Does Justice

    Boston, MA
    2 days ago
  • Overview Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM End Point Support and Operations Monitoring contract...  .... Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and... 
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    Night shift

    Kentro

    Bedford, MA
    3 days ago
  • $146k

     ...Description Job Description Service Engineer (NOC 21301)...  ...of the mechanical content of customer requests for quotations of repair...  ...projects.  ~ Development of technical specifications, solutions and...  ...quotations.  ~ Technical support of the sales group, including... 
    Suggested
    Permanent employment
    Full time
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    Local area
    Worldwide
    Flexible hours
    Night shift

    ANDRITZ Schuler Inc.

    Cambridge, MA
    7 days ago
  •  ...Government contractor that provides services and solutions in: National...  ..., and Management Support Mission and Warfighter Support...  ...might be called upon to provide technical support to computer users to...  ...providing technical support in a customer service role. Experience applying... 
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    Full time
    For contractors
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    Local area
    Flexible hours

    gTANGIBLE Corporation

    Bedford, MA
    3 days ago
  • $100k

     ...since our first credit card customer in 1994, Capital One has recognized...  ...-makers and influencers in technical and business roles (e.g.,...  ...industries (for example: Financial Services or Healthcare) + Demonstrated...  ...and other benefits that support your total well-being. Learn... 
    Suggested
    Full time
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    Part time
    Local area
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    Capital One

    Boston, MA
    1 day ago
  • $100k

    Overview We’re looking for an experienced Technical Account Manager to own the post sales relationship with our large enterprise customers in the U.S. You will be the primary...  ...partner closely with Sales, Product, and Support to deliver seamless, high value experiences... 
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    Sakon

    Concord, MA
    3 days ago
  •  ...Vice President of Technical Services About the Company Top provider of agile commission solutions Industry...  ...a transformative strategy that unites customer education, professional services, and technical support teams. This pivotal role is focused on revolutionizing... 
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    Confidential

    Boston, MA
    1 day ago
  • $138k - $186k

     ...to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables...  ...and customers to customize and design technical solutions that meet their specific food...  ...directly with the Enterprise Sales team to support early stage sales calls to help... 
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    Full time
    Work experience placement
    H1b
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    Visa sponsorship
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    ezCater

    Boston, MA
    20 hours ago
  •  ...information Strong interpersonal communication skills on the phone and in person Strong multitasking skills needed Excellent customer service skills. Must be able to read, write, and communicate in English. Ability to maintain confidential information.... 
    Suggested

    Emerson Hospital

    Concord, MA
    2 days ago
  • $26.11 - $41.85 per hour

     ...PURPOSE AND SCOPE : The Support Technician provides in-depth support to diverse customer telephone inquiries of...  ...communicates broad operational and technical support to diverse audiences to...  ...provides outstanding customer service through effective and timely communication... 
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    Hourly pay
    Work experience placement

    Fresenius Medical Care

    Lawrence, MA
    2 days ago
  •  ...information Strong interpersonal communication skills on the phone and in person Strong multitasking skills needed Excellent customer service skills. Must be able to read, write, and communicate in English. Ability to maintain confidential information.... 
    Suggested
    Hourly pay
    Full time
    Shift work
    Day shift

    Emerson Hospital

    Concord, MA
    2 days ago
  • $45k - $65k

     ...company, which designs and outfits technical labs for the education market...  ...and technical training services for a #1 selling line of 3D printers...  ...-up and provide training to customers on new equipment at high...  ...Provide post-sales technical support for new customers Work with... 
    Work from home
    Home office

    TRANSFORMATIVE LEARNING TECHNOLOGIES LAB

    Boston, MA
    3 days ago
  •  ...technologies are helping our customers to address the greatest...  ...century. We are seeking a Field Service Engineer, to be based remotely...  ...If you are passionate about supporting customers, working with...  ...Service Engineer will provide technical (onsite and remote) support,... 
    Remote work

    X-Ray Technology

    Concord, MA
    5 days ago
  •  ...products and technologies help customers tackle the greatest...  ...Unit: NanoAnalysis. Role: Field Service Engineer, Raman Microscopy. Reports...  ...of customer satisfaction, support revenue through service contracts...  ...relationships, acting as the technical “go‑to” person. Demonstrate... 
    Contract work
    Local area
    Overseas
    Flexible hours

    Oxford Instruments

    Concord, MA
    1 day ago
  •  ...As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and...  ...requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement... 
    Full time
    Contract work
    Work at office

    Datadog

    Boston, MA
    1 hour agonew
  •  ...Head of Customer Engineering About the Company Innovative specialty...  ...Information Technology and Services Type Privately Held,...  ...and patient services support suite About the Role The...  ...focused on being the primary technical interface for enterprise customers... 

    Confidential

    Boston, MA
    3 days ago
  • $55.25k - $68.25k

     ...and connect. We are seeking a full?time Technical Services Specialist to join our best?in?class...  ...will serve both our Direct and Partner customers via phone and email, helping to ensure...  ...to Bevi machines, including the support of non?routine failures without documented... 
    Full time
    Contract work
    Flexible hours
    2 days per week

    Bevi

    Boston, MA
    1 day ago
  • $57.5k - $79.2k

    Overview The Service Desk Specialist provides virtual IT support to firm employees (staff and attorneys) via phone, email...  ..., to provide virtual end-user technical support to the firm\'s staff and...  ...Provide end-users with end-to-end customer service, escalating or reaching out... 
    Work experience placement
    Remote work
    Monday to Friday
    All shifts
    Shift work

    Nixon Peabody LLP

    Boston, MA
    2 days ago
  • Overview Job Title: Desktop Support Technician Job Type: Full-Time...  ...highly organized, adaptable, customer-focused, and thrives in a fast...  ...field dispatch Ensure all service requests and incidents are tracked...  ...opportunity to expand your technical knowledge while supporting a... 
    Full time
    Work at office
    Remote work

    Excis Compliance ltd

    Boston, MA
    5 days ago
  •  ...of the department manager, provides technical assistance to customers and Werfen field personnel within a...  ...necessary information and dispatches service request to appropriate Field Service...  ...ability to provide rapid, effective support. Acute Care Diagnostics product line... 
    Monday to Friday
    Shift work

    Werfen

    Bedford, MA
    3 days ago
  •  ..., on-site product training, and support to realize an efficient and successful customer integration of the Sebia solution...  ...laboratory consultant from a technical perspective for both new and existing...  ...Technical Support and Field Service Engineer on issues related to reagent... 
    Live in
    Local area

    Sebia USA

    Boston, MA
    6 days ago
  • Technical Support Specialist II: Hemostasis (Monday-Friday, Evening shift, 4PM-12AM) Join to apply...  ..., provides technical assistance to customers and Werfen field personnel within a product...  ...perform necessary tasks. Dispatches service requests to the appropriate Field Service... 
    Full time
    Monday to Friday
    Weekend work
    Afternoon shift

    Werfen North America

    Bedford, MA
    5 days ago
  • Job Title: Tier 2 Technical Support Representative Location: Marlborough, MA ROLE SUMMARY We are currently looking for a Tier 2 Technical Support Representative to join our Customer Service Department based in Marlborough, MA. You will be responsible for helping customers... 
    Remote work

    Optos PLC

    Marlborough, MA
    5 days ago
  • $46.3 - $95.91 per hour

     ...Job Description Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world. We are uniquely positioned...  ...Financials, you will be the "proactive" technical support, business solution implementation... 
    Hourly pay
    Temporary work
    Remote work
    Flexible hours

    Oracle

    Boston, MA
    2 days ago
  •  ...Holliston, MA Category: Exempt Reports To: Technical Support Representative Position Summary:...  ..., and conducts training for employees, customers, and distributors. KEY RESPONSIBILITIES...  ...distributors, sales managers, and customer service reps on products, applications, and... 
    Full time
    Work experience placement
    Work at office

    Iwaki America Inc.

    Holliston, MA
    1 day ago
  • The Help Desk Analyst provides first-level technical support for hardware and core Enterprise applications. This role is responsible for...  ...Coverage. The Help Desk Analyst delivers exceptional customer service while supporting ALKU employees across multiple offices.... 
    Weekly pay
    Full time
    Work at office
    Remote work
    Work visa

    ALKU

    Andover, MA
    3 days ago