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- Job Description: Short Description: The Customer Support Entry level is a first level representative to the client technical support team. They answer a variety of technical... ...throughout the District of Columbia. Log and route service requests and incidents in an incident...SuggestedWork at office
- ...Makpar has an exciting opportunity for a Service Center Analyst to join our growing team... ...responsible for providing remote customer support for Federal Government systems and applications... ...preferred. Experience providing technical support for any Human Resource based IT...SuggestedPermanent employmentFull timeFor subcontractorRemote work
- ..., highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online Technical Support, Customer Service, Service Tech, Technical, Support, Administrator...Suggested
TIBCO Software
Washington DC4 days ago - ...Customer Success Manager ghSMART is a premier leadership advisory firm known for its data-driven... ...workshops, etc. Collaborate with clients' technical teams to address integration challenges, providing ongoing support and training. Monitor and report on platform...SuggestedRemote workWork from homeHome officeFlexible hours
ghSMART
Washington DC5 days ago - .... The Department of Ecology is hiring an IT Customer Support - Journey positionwithin the Information Technology Services Office (ITSO). Upon hire, you must live within... .... In this role, you’ll gain practical technical experience in a large agency environment while...SuggestedWork experience placementWork at officeRemote workFlexible hours
- ...Trust We are seeking a responsive and service-oriented Help Desk Analyst to support users of NASA's Research and... ...provides both front-line and escalated technical support to users of standard... ...applications, email systems, and custom NASA platforms, including peer review...SuggestedFor contractorsWork at officeRemote work
$65k - $85k
...looking for a Jr. System Consultant in support of the Helpdesk and IT Support Program.... ...Consultant will provide proactive, white-glove customer service for workstation and server hardware,... ...skills required to prepare and deliver technical briefings and reports to government...Suggested$75k - $95k
...firm is committed to providing employee support and advancement, while embracing... ...computer and telephone systems. The IT Technical Support Analyst is responsible for installing... ...environment, all while providing outstanding customer service. Responsibilities Provide support for...SuggestedContract workRemote work$62.01k - $67.78k
...The Help Desk Analyst position is an integral part of the customer service team in Information Technology that answers questions and... ...rights to fix most problems, as well as coordinate with other technical support, networking, academic and administrative computing staff...SuggestedFull timeWork at officeLocal areaMonday to Friday- Onsite Support Specialist job at The Intersect Group. Washington DC. Site Support Specialist... ...Responsibilities Provide Excellent Customer Service and practice total contact ownership... ...Enterprise Network 4+ years of experience in a technical support position 4 year Degree in IT...SuggestedWork experience placementWork at office
$25 - $35 per hour
...We are seeking a temp-to-hire, Technical Support Specialist to join our Kent, WA team (100% onsite... ...Crash gate product lines. This is a customer-facing, problem-solving role requiring... ...Support teams to deliver exceptional service and drive continuous product improvement...SuggestedHourly payTemporary workWork at officeLocal areaRemote workSuna Solutions
Washington DC7 days ago$101 per hour
...Vice President of Technical Services About the Company Top provider of agile commission solutions Industry... ...a transformative strategy that unites customer education, professional services, and technical support teams. This pivotal role is focused on revolutionizing...Suggested- ...company on a mission to make customer experience (CX) the center of... ...and artists. We work hard and support each other along the way.... ...our team NOW! Job Summary The Service Desk Specialist must possess... ...onsite desk-side and remote technical support. The onsite support may...SuggestedContract workWork at officeLocal areaRemote work
- ...LLC , is a premier strategic services firm that meets IT and Service... ...time Help Desk Technician to support a government agency based in... ...-tier support, consisting of technical and problem resolution support... ...that results in positive customer experiences in a mission-driven...SuggestedFull timeWork at officeImmediate start
$49.1k - $93.4k
Location Baltimore/Washington D.C. Job Category Customer Service & Technical Support, Engineering Division Intralox Job Description (General Summary) As part of the continued growth strategy, the push for better products and improved customer experience, Intralox is looking...SuggestedWork experience placementWorldwideFlexible hours$75k - $90k
...after 27 years, and we’re looking to add a Technical Support Specialist to our team to continue that... ...Team, you will provide first-line customer support over phone and email to help clients... ...a candidate with exceptional customer service skills, and familiarity with supporting...Work at officeRemote workFlexible hours- Overview The Technical IT Support Specialist, Associate is responsible for providing Tier 2 IT support... ...IT incidents while maintaining service quality standards. Responsibilities Serves... ...computer user community. Responds to customers via phone, in person, and through...Temporary workRemote workFlexible hours
- ...seeking a highly motivated and customer-focused Tier 1 Helpdesk... ...candidate will have a strong technical background, exceptional communication... ...outstanding customer service. As a Tier 1 Helpdesk Technician, you will provide remote support to our clients, troubleshoot...Remote work
- ...usage, thus, streamlining our customers’ day-to-day workflow.... ...identify potential gaps in service, and provide both on-site and... ...In addition to training and supporting clients, the CSM assists with... ...practices to comprehensive technical support, the team strives to...Remote work
- ...regulatory compliance. Overview of the role The Customer Success Manager (CSM) will own... ...relationships at all levels. Curious about technical products — comfortable learning how to... ..., onboarding projects, or technical support. Experience in identity verification, fintech...Remote workFlexible hours
- ...activities pursued by the Membership Assembly Coordinator should support this primary goal. Key Responsibilities: Manage WhatsApp... ...Committee to onboard new members into the correct Assembly. Provide technical and administrative support, tracking activity and engagement. Key...Full timeInternshipRemote workWeekend workAfternoon shift
- ...client is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support to Political Appointees, Executives,... ...very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware...Temporary workPart timeWork at officeLocal areaImmediate startRemote work
TEKsystems
Washington DC3 days ago $136.16k - $185k
...Information Technology (IT) Service Desk Manager in the Washington... ...timely delivery of a superior customer service experience handling... ...service to the firm. Providing support and maintenance of all... ...environment. Working knowledge of and technical experience providing support...Work at officeRemote work- ...Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience... ...our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly...Work at officeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work
- ...opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the... ...for our government client and exhibit exceptional technical and customer service skills to resolve issues as quickly and efficiently as...Hourly payWork at officeImmediate startRemote workWorldwide
$18 per hour
Overview Bilingual (German/English) Service Desk Analyst Req number: R6133... ...for providing end user support to our clients utilizing excellent customer service skills. This is a part-time... ...Desk Analyst to provide Level 1 technical support to both English and German...Hourly payPart timeWork at officeLocal areaRemote workWorldwideMonday to FridayWeekday work- ...), a trusted provider of IT and professional services to federal agencies, is seeking a highly skilled... ...involves providing comprehensive help desk support, collaborating with technical teams, and delivering exceptional customer service to ensure operational excellence. If...Full time
- ...Washington, DC. Summary The Help Desk Specialist II provides technical and customer support to the SEC Facilities Branch, serving as the primary... ...move management, ergonomic programs, and transportation services. Responsibilities Monitor and respond to Facilities requests...Full timeFor contractorsWork at officeRelocation
- ...dedicated Tier 2 Help Desk technicians to provide technical support to a 24x7x365 center for the SBA IT service center. Responsibilities Receive and resolve... ...and Internet Explorer. Escalate and communicate customer issues and network-related alerts to Level 3 NOC...Remote workNight shift
- Overview Information Technology Customer Support Specialist at KBR, Inc. This is a contingent position... ...Provides first line (Tier 1) IT technical support to end users for account administration... ...ticket queues to meet defined team service levels. Collect and document...Contract workTemporary workWork at officeOverseasRelocation packageFlexible hours
