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  • Helpdesk/Customer Support Entry

     ...Job Title: Helpdesk/Customer Support Entry Address: 200 I St SE 4th FloorWashington, DC 2...  ...Technology Officer is seeking a first level technical support representative. Who will be...  ...District of Columbia. Log and route service requests and incidents in an incident... 
    Suggested
    Contract work
    Work at office

    InterSources

    Washington DC
    2 days ago

  • Sr. Technical Support Analyst (IT Operations)

    $24.25 - $42.5 per hour

     ...We are seeking a Sr. Technical Support Analyst who will perform onsite and remote hardware and...  ...problems based on learned knowledge. Assist customers experiencing procedural or operational...  ...applications, products, and services. Investigate and resolve computer software... 
    Suggested
    Full time
    Local area
    Remote work
    Afternoon shift

    Johns Hopkins University

    Washington DC
    4 days ago

  • IT Helpdesk Analyst Level 1 L1 Support

     ...Specialist is a first level rep to the Client technical support team. They answer a variety of...  ...the roles and responsibilities below: Customer Support Entry Roles and Responsibilities...  ...of Columbia iii. Log and route service requests and incidents in an incident management... 
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    Contract work
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    AHU Technologies Inc

    Washington DC
    1 day ago

  • Tier I Help Desk Analyst

     ...hire a Tier I Help Desk Agent supporting the United States Senate on...  ..., providing essential IT services to ensure continuity of operations...  .... They provide frontline technical support for routine software...  ...experience  ~ Strong customer service skills  ~ One of the... 
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    Full time
    Contract work
    Work at office

    Keen Logic

    Washington DC
    4 days ago

  • Deskside Support Technician

     ...opening for a Systems Administrator to support our client in the DMV area. We currently...  ...technician L2 Drive high level of customer service and satisfaction. Manage incident and...  ...Data backup and restoration Provide technical support for webcast/video teleconferences... 
    Suggested
    Contract work
    Work at office
    Remote work

    Sebenza LLC

    Washington DC
    2 days ago

  • Helpdesk Support Specialist

     ...bring leading-edge solutions to our customers. Our success is driven by the...  ..., parking, and cell phone service reimbursement Tripoint Solutions...  ...a highly motivated Helpdesk Support Specialist to provide Level 1 and Level 2 technical support in a fast-paced, enterprise... 
    Suggested
    Full time
    Temporary work
    Remote work
    Monday to Friday
    Flexible hours
    Shift work
    Rotating shift

    Tripoint Solutions

    Washington DC
    5 days ago

  • IT Technician

     ...or in a similar professional services environment will be given preference...  ...first escalation point for technical problem resolution and the...  ...community for all technical support requests. Working with IT...  ...conference room support • Proven customer service excellence •... 
    Suggested
    Permanent employment
    Full time
    Work at office
    Visa sponsorship
    Flexible hours
    3 days per week

    The Consortium

    Washington DC
    5 days ago

  • Service Desk Technician

    $70k - $80k

     ...Service Desk Technician Job Locations US-D.C.-Washington...  ...Information Technology Support Type Full-Time Salaried...  ...politely communicate with customers and understand their issues...  ...Provide first line support for any technical issues and problems in person... 
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    Full time
    Contract work
    Interim role
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    Nakupuna Solutions

    Arlington, VA
    2 days ago

  • Paid Summer IT Help Desk Intern — Hands-On Tech & Support

     ...internship from June 15 to August 7, 2026. Interns will support service desk operations, laptop provisioning, and provide technical support. Candidates should be enrolled in an IT-related field with a strong interest in customer service. The position requires onsite work in... 
    Suggested
    Full time
    Internship
    Summer internship

    The American Institute of Architects

    Washington DC
    1 day ago

  • Remote iMIS Membership Data Manager

     ...integrity of the iMIS membership database. Responsibilities include generating reports, managing data integrity, and providing technical support. Ideal candidates will have 1.5-8 years of iMIS experience, strong analytical, and organizational skills, and a preference for... 
    Suggested
    Remote work

    iMIS USERS GROUP

    Alexandria, VA
    5 days ago

  • Service Desk Technician (Day Shift)

     ...Service Desk Technician (Day Shift) ID 2026-3509 Job...  ...(Day Shift) to join our team supporting the Department of Homeland Security...  ...Provide Tier 1 technical support to end-users via phone...  .... Provide a high level of customer service, maintaining a professional... 
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    Full time
    For contractors
    Work at office
    Local area
    Remote work
    Day shift

    Decision Point

    Arlington, VA
    2 days ago

  • IT Help Desk Specialist - Tier II

     ...Time About the Role Improvix Technologies is seeking a dedicated and highly skilled IT Customer Service Center Representative to provide hands-on technical support within a classified environment for our federal customer in Washington, DC. As the primary... 
    Suggested
    Full time
    Local area

    Improvix Technologies, Inc.

    Washington DC
    21 hours ago

  • Deskside Support Technician

     ...provide quality high-tech information technology services, employ experienced technical personnel, and satisfy all customer requirements on time at a competitive price....  ...personnel. Job Title: Deskside Support Technician (Tier 2/3) Overview: We are seeking... 
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    AGi Mission Support Services

    Washington DC
    2 days ago

  • Technical Support Analyst

     ...Washington, District of Columbia Job Description Responsibilities: Foster and exemplify customer-first service. Assist with all technical support activities for the DC Office. May be asked to assist with technical support for other regional offices... 
    Suggested
    Work at office
    Local area
    Immediate start
    Remote work
    Shift work
    Weekend work

    JBA International

    Washington DC
    2 days ago

  • IT Help Desk Manager

     ...dedicated IT Help Desk Manager to support a long-term contract with the US...  ...using diagnostic software and/or technical troubleshooting processes. Create service desk tickets utilizing ticketing...  ...deleted data when/if possible. Meet customer needs and ensure customer... 
    Suggested
    Long term contract
    Full time
    Work at office
    Remote work

    Leader Communications

    Alexandria, VA
    5 days ago

  • Technical Support Analyst

     ...Job Title: Technical Support Analyst Location: 1775 Duke St, Alexandria, VA 22314 (Hybrid)...  ...management and Help Desk troubleshooting for customers program. Responsibilities:...  ...promptly and effectively. ~ Customer service driven ~ Excellent written and verbal... 
    Remote work
    Monday to Friday

    Red Cedar Consultancy, LLC

    Alexandria, VA
    5 days ago

  • Bilingual Customer Service Representative

     ...technological implementations and build customer-centric services that are simple, intuitive, and...  ...Federal (Tria) delivers mission-critical technical expertise and digital services...  ...with a top-tier benefits package to support their physical, mental, and financial... 
    Part time
    Work at office
    Remote work

    Tria Federal (Tria)

    Washington DC
    5 days ago

  • IT Help Desk Specialist

     ...is seeking dedicated IT Help Desk Specialist to support a long-term contract with the US Patent and Trademark...  .... We are looking for professionals who combine technical troubleshooting expertise with elite customer service skills. Individual must be able to attain and... 
    Long term contract
    Full time
    Work at office
    Remote work

    Leader Communications

    Alexandria, VA
    5 days ago

  • Technical Support Representative

    $22 - $26 per hour

     ...Technical Support Representative - THIS IS FULLY ONSITE SmartTalent is seeking a detail-oriented...  ...and troubleshooting assistance to customers. This role serves as a key point of contact...  ...to delivering exceptional customer service Apply today our recruiting team will... 
    Weekly pay
    Full time
    Work at office
    Monday to Friday

    SmartTalent Staffing and Recruiting

    Washington DC
    4 days ago

  • Deskside Support Manager

    $100k - $110k

     ...people who are dedicated to our customers' success. We empower our teams,...  ...has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the...  ...and Tier-3 end-user services and technical support, and acts as a vital link... 
    Contract work
    Local area
    Immediate start
    Remote work

    Leidos

    Washington DC
    3 days ago

  • Technical Support Representative Level I

    $20 - $22 per hour

    Overview We are seeking a Technical Support Representative - Level I to join our team. In this role...  ...will be the first point of contact for customers, internal departments, and third-party...  ...and strong communication and customer service skill. Schedule is 3 - 11 pm Tuesday -... 
    Temporary work
    Weekend work

    Datawatch Systems

    Bethesda, MD
    5 days ago

  • Service Desk Coordinator

    Overview Job Title: Service Desk Coordinator. Location: Vienna, VA. Type: Contract. Contractor...  ...to inbound calls daily to provide technical support/troubleshooting Provide support via web...  ...Desired - Call Center or front-line customer support experience Desired - Knowledge... 
    Contract work
    For contractors
    Zero hours contract
    Local area

    System One

    Arlington, VA
    5 days ago

  • Remote Bilingual Service Desk Analyst - Level 1 IT Support

    $18 per hour

    CAI is seeking a bilingual Service Desk Analyst to provide technical support and customer service for associates and vendors. The role is remote, full-time, and requires a minimum of 6-12 months of experience in a technical support or Service Desk position. Responsibilities... 
    Remote job
    Hourly pay
    Full time

    CAI

    Washington DC
    5 days ago

  • Head of Customer Support

     ...Our Team We\'re seeking a seasoned support desk leader to mature and evolve the technical support operations that match the...  ...provide. We are modernizing the customer experience to make it more...  ...operational excellence and zero-disruption service Lead and develop your team:... 
    Flexible hours

    Koch

    Washington DC
    3 days ago

  • Network Administrator

     ...overseeing the deployment, configuration, and support of Cisco network infrastructure...  ...documentation and network diagrams. Providing technical support on existing and emerging...  ...skills. Must be detail oriented. Customer service oriented. About Sparibis... 
    Remote work

    Sparibis

    Alexandria, VA
    1 day ago

  • Oliver Wyman Quotient (AI) Engagement Manager or Principal

     ...discover new value streams. We combine deep technical expertise with industry insight and...  ...AI in everything they do, from improving customer experience to driving sustainable growth...  ...developing hypotheses, defining analytics to support project outcomes, managing data... 
    Work at office

    Marsh & McLennan

    Washington DC
    1 day ago

  • Help Desk Technician - Top Secret/SCI Eligible

    A premier IT services provider seeks a Help Desk Technician to deliver exceptional IT support to federal clients in Washington, DC. The successful candidate will excel in customer service, technical support, and problem-solving to resolve issues efficiently within a fast... 
    Work at office

    General Dynamics Information Technology

    Washington DC
    3 days ago

  • Technical Support Specialist

     ...downtown D.C. area is seeking an experienced Technical Support Specialist (Level II) to join a fast-paced professional services environment on a contract basis. Location:...  ...and remote access tools Deliver exceptional customer service by resolving user requests efficiently... 
    Contract work
    Work experience placement
    Work at office
    Remote work
    Monday to Friday

    MindSpring Partners LLC

    Washington DC
    5 days ago

  • IT Help Desk Support & Endpoint Administrator

     ...IT Help Desk Support & Endpoint Administrator Technomics is...  ...point of contact for employee technical support requests and ensure timely...  ...with established IT service levels and support standards....  ...help desk platform ~ Strong customer service and communication skills... 
    Work at office
    Remote work
    Relocation

    Technomics

    Arlington, VA
    3 days ago

  • Onsite IT Support Technician - Windows & AV (Arlington)

     ...solutions provider in Arlington, VA is seeking a Service Desk Technician to provide onsite technical support. This role includes troubleshooting end-user devices...  ...ticketing systems, and delivering superior customer service. Candidates should have an Associate's degree... 
    Full time

    NetImpact Strategies

    Arlington, VA
    1 day ago