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- ...Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital Regular drawings for Sports tickets Professional offices with a friendly team environment Republic Finance, LLC is an Equal Opportunity Employer and does not...SuggestedWork at officeRemote work
$60k - $80k
...Serve as the primary point of contact for employee technology support requests, providing timely and professional assistance through ticketing systems, remote support, phone, email, and in-person support. Diagnose and resolve hardware, software, network, connectivity, and...SuggestedTemporary workRemote work- ...Qualifications CompTIA A+ certification or equivalent technical certification. Experience with enterprise‑level IT support and ticketing systems. Knowledge of cybersecurity principles and best practices. Familiarity with virtualization technologies and cloud services...SuggestedFull timeWork at officeRemote work
$16.2 - $16.68 per hour
...Sick Leave, Vacation,Company-sponsored Education Assistance,Life Insurance,Employee Merchandise Discount,Employee Referral Program,Ticket Discounts to Top Attractions and Events,Pet Insurance,KinectaCredit Union Membership. Pay Scale: $16.20 - $16.68 per hour Equal Opportunity...SuggestedHourly payFlexible hours$14 - $14.6 per hour
...Light to moderate lifting may be required, with or without reasonable accommodation Flexible Schedule, Employee Merchandise Discount, Ticket Discounts to Top Attractions and Events, Employee Referral Program, Paid Sick Leave, Ticket Discounts to Top Attractions and Events...SuggestedHourly payPart timeTraineeshipFlexible hours- ...test case management spreadsheets). Data analysis tools (e.g., Excel, Power BI, SQL for basic data queries). Help desk/ticketing systems (e.g., ServiceNow, Salesforce Case Management). Workflow and system configuration interfaces relevant to the program'...SuggestedSecond jobH1b
- ...individual in this role will provide support for end-user devices, software, accounts, and workflows. They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake,...SuggestedFull timeRemote work
- ...time and inventory management Able to follow written instructions Track record of meeting deadlines Experience with ticketing tools to receive and track work, Service Now experience a definite plus If qualified and interested, please submit a resume...SuggestedContract workFor contractorsImmediate start
- ...and Knowledge Management. Document troubleshooting steps, resolutions, and knowledge articles to improve service quality. Monitor ticket queues and ensure timely follow-up and closure. Endpoint & Device Support Configure, deploy, image, and maintain Windows 11 laptops...SuggestedLocal areaRemote workRelocation
- ...Account permission Compatibility settings Browser vs installed Remote support MSRA RDP TEAMs Webex Hardware Deployment ServiceNow Ticket management Ticket assignment Schedule Days Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No...SuggestedLocal areaRemote workShift workWeekend work
- ...mitigation recommendations. Coordinate NOC activities with incident, change, and configuration management processes, ensuring accurate ticket documentation and CI associations. Provide technical guidance and mentorship to junior NOC engineers on troubleshooting...SuggestedContract workWork at officeNight shift
- ...to-day user issues with professionalism and urgency. The role will partner closely with a small desktop engineering team to support ticket-driven operations while contributing to device deployment and endpoint management initiatives. Responsibilities: Deliver...SuggestedLong term contractPermanent employmentContract workTemporary workLocal area
- ...Advanced proficiency with Ekahau software for predictive and active WiFi design, including ECSE certification. ~ Experience with ticketing systems (ServiceNow, Jira) and managing RMA/TAC cases with Cisco. ~ Proven experience leading wireless infrastructure projects...SuggestedWork at officeRemote work
- ..., and connectivity issues affecting end users across the organization. Manage incoming service desk requests, prioritize open tickets, and provide updates to ensure timely resolution. Conduct remote support sessions when appropriate to diagnose problems and walk...SuggestedLong term contractPermanent employmentContract workTemporary workRemote workShift work
- ...DHCP, Wi-Fi, and VPN configuration. Systems & Deployment: Device imaging, software setup, and security protocols. ITSM & Ticketing: Hands-on experience managing help desk tickets ( HelpSpot experience is a plus! ). Hardware Support: Setting up & physically...Suggested
$27 - $29.65 per hour
...conferencing equipment, and other IT assets. Manage incidents, service requests, and support activities using ServiceNow or similar ticketing platforms. Support user account administration through Active Directory and Azure Entra ID, including password resets, access...Hourly payContract workWork at officeRemote work- ...health checks, device restarts, and low-risk configuration tasks under direction. Document incidents, changes, and resolutions in ticketing systems with clear descriptions of symptoms, diagnostics performed, escalation paths, and final outcomes. Participate in 24x7...Contract workWork at officeShift workNight shift
$180k - $200k
...~ Proficiency in Python, JavaScript, or similar for production-grade automation. ~ Experience integrating GRC tooling with ticketing, identity, asset management, and cloud platforms. ~ Experience with AI-assisted workflows or LLM-powered tooling. ~ Strong...Work at officeFlexible hours3 days per week- ...Follow-up on existing issues to ensure satisfactory and timely customer resolution (incident closure) Update and close ServiceOne tickets for work being performed Maintain technical/professional knowledge by reviewing publications, establishing personal networks,...Hourly payContract workWork at officeRemote work
$90.4k - $113k
...services, or product feature development ~ Demonstrated ability to work directly with business stakeholders, not just receiving tickets, but helping shape what gets built and why ~ Strong written and verbal communication skills; comfortable in rooms with both...Temporary work- ...Windows-based enterprise environment. Strong working knowledge of ServiceNow or a similar IT service management platform for ticket handling and documentation. Experience supporting Microsoft Windows 10, basic user account administration, and everyday troubleshooting...Long term contractPermanent employmentContract workTemporary workRemote work
- ...network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues...Contract workLocal areaRemote workNight shiftWeekend work
- ...and compliance practices ~ Strong documentation skills (SOPs, troubleshooting guides, technical write-ups) ~ Experience with ticketing systems such as Zendesk or similar ~ Strong communication, problem-solving, and ownership mindset Nice to have:...Work at office
- ...support work orders involving MACs, certification, troubleshooting, and break-fix. Manage assets, auditing, and daily work log/ticket tracking. Provide smart-hands assistance within specified SLA response times (on-call duties may apply). Maintain a safe...Shift workNight shiftWeekend work
- ...Volume, Retention, Performance And Cost Optimization While Maintaining Security And Compliance Requirements Integrations With Ticketing, Case Management, Notification, Identity, Threat Intelligence And Other Enterprise Systems As Needed Develop, Test, Deploy...Full timeFor contractorsWork experience placementRemote workShift work
$135k - $170k
...Flexible paid time off Professional development reimbursement and ongoing skills training opportunities Employee resource groups Swag, ticket giveaways, and more! At OpenKyber, we recognize that every individual plays a meaningful role in our success. That's why we're...Contract workFor contractorsH1bRemote workVisa sponsorshipFlexible hours- ...LOG VOLUME, RETENTION, PERFORMANCE AND COST OPTIMIZATION WHILE MAINTAINING SECURITY AND COMPLIANCE REQUIREMENTS INTEGRATIONS WITH TICKETING, CASE MANAGEMENT, NOTIFICATION, IDENTITY, THREAT INTELLIGENCE AND OTHER ENTERPRISE SYSTEMS AS NEEDED DEVELOP, TEST, DEPLOY AND MAINTAIN...Work experience placementWork at officeLocal areaRemote workShift work
- ...the organization. This position is not intended for candidates whose primary experience consists of day-to-day IAM administration, ticket resolution, or operational support. Routine Tier 1 and Tier 2 administration is handled by an external support partner. The successful...Contract workVisa sponsorship
- ...onboarding new SaaS applications. Operational Support & Troubleshooting: Serve as the Tier 2/3 point of contact for identity-related tickets. Deep-dive into system logs and protocol traces to resolve authentication, MFA, and provisioning failures. Lifecycle...
- ...stakeholder monitoring and Oversee incident and issue management. Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely resolution of production issues. Identifies and mitigates operational issues and ensures decisions and...Contract workWork at officeRemote work