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- ...routine standalone text copywriting logs, manual non-regulated administrative data filing entry, or low-level inbound helpdesk customer ticketing, you will manage an active talent sourcing, technical assessment validation, and human capital pooling laboratory. Partnering face...SuggestedFull timeWork at officeRemote workRelocationShift workAfternoon shift
TechTorch
India21 days ago - ...management efforts by providing analytical and governance-driven inputs into strategic business plans and product roadmaps. Manage JIRA tickets, including product support requests, data-related issues, and bug resolution, ensuring timely triage and closure. Coordinate...SuggestedFull timeWork experience placementWorldwide
- ...Demonstrate strong attention to detail in documentation and communication Apply feedback to reduce repeat errors Show ownership of tickets from start to resolution Prioritize customer-first decision-making Maintain reliability and accountability during assigned...SuggestedFull timeRemote workWork from homeMonday to FridayShift work
Fresh Prints
India4 days ago - ...Key Responsibilities Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems. Provide prompt and effective help desk support by diagnosing and resolving hardware, software, operating system, and...SuggestedFull timeWork at officeRemote work
Weekday
India6 days ago - ...backend abstractions. Shifting completely away from routine single-page application template styling, minor non-technical feature ticket administration, or slow administrative coordinating loops, you will run an active developer requirements harvesting, API structure...SuggestedFull timeLive inWork at officeRemote workWork from homeShift work
SigNoz
India21 days ago - ...standards. Key Responsibilities First-Line Desktop Support: Act as the initial point of contact for incoming corporate service tickets, providing high-quality technical triage and end-to-end incident management. Multi-OS Infrastructure Triage: Isolate, debug,...SuggestedFull timeLocal areaRemote workWork from home
Zone IT Solutions
India22 days ago - ...onboarding and offboarding, mailbox administration, access requests and other customer service tasks. Triage, prioritise and escalate tickets based on urgency, impact, customer priority and team capacity. Maintain accurate ticket updates, documentation and time...SuggestedFull timeWork experience placementRemote work
The Missing Link
India9 days ago - ...implementation tasks • Assist with production support issues by acting as a subject matter expert in resolving incidents and problem tickets. • Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with Mastercard...SuggestedFull timeWorldwide
- ...enterprise customers buy a premium managed services package - a dedicated pod of Certa solution engineers handling their day-to-day tickets, configuration changes, and platform requests. Today, no single person runs the program across these accounts: cadence is...SuggestedFull timeRemote workShift work
Certa
India1 day ago - ...content while maintaining objectivity and professionalism. ~ Working knowledge of Microsoft Excel, CRM tools, and moderation or ticketing platforms. ~ High attention to detail with the ability to make consistent moderation decisions in a fast-paced environment....SuggestedContract work
Lokal
India4 hours agonew - ...times, improving SLAs, and driving process innovation within the team. Key Responsibilities: Respond promptly to ETL failure tickets and ensure timely resolution. Collaborate with client teams to identify root causes, apply necessary fixes, and provide detailed...SuggestedFull timeWorldwideFlexible hours
- ...and implement corrective actions to resolve issues in a timely manner Complete assigned tasks for change requests and incident tickets Resolve issues within SLA Achieve 90% automation and reduce manual intervention Skills, Experience and Requirements Engineering...SuggestedWork experience placementLocal areaShift work
- ...Android, OSX, Windows Even better if you have, but not necessary: Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms Experience or knowledge of the Hospitality industry Experience supporting a SaaS product...SuggestedFull timeWeekend workDay shift
Lightspeed Commerce
India4 days ago - ...voice enterprise clients trust during architecture deep-dives and technical reviews. Shifting completely away from routine IT desktop ticketing, slow manual data entry sorting, or detached administrative spreadsheet tracking, you will operate at the cutting edge of AI trust...SuggestedPermanent employmentFull timeRemote workFlexible hoursShift workAfternoon shift
Atlan
India21 days ago - ...diligence with robust frontend automation. Shifting completely away from simple administrative document creation, basic customer ticketing, or generic text content proofreading, you will run an active end-to-end test planning, API interaction analysis, and Behavior-Driven...SuggestedPermanent employmentFull timeRemote workWork from homeShift work
QuantumLoopAI
India21 days ago - ...chat and call processes. This position requires fluent bilingual communicators who thrive in rotational setups, utilize modern CRM ticketing architectures seamlessly, and maintain high empathy boundaries while resolving escalations to guarantee customer satisfaction....Full timeRemote workWork from homeHome officeShift work
Apna
India21 days ago - ...stabilization across high-volume production cloud environments. Serving as a primary technical escalation point for multi-tier support tickets, outages, and silent alerts, you will actively maintain, upgrade, and configure scalable cloud architectures. This role demands a...Permanent employmentFull timeRemote workWork from homeShift work
Lakeside Software
India21 days ago - ...experience for employees. What You’ll Do: Serve as the primary point of contact for all People Operations inquiries via Jira ticketing, email, and other sources ensuring adherence to service level agreements. Provide tier 1 People Team support such as answering...Full timeLocal area
Alphasense
India8 days ago - ...technical, and regional teams to ensure alignment and readiness for customer-facing communications. • Monitor shared mailboxes and ticketing systems (e.g., Salesforce Service Cloud) to triage and escalate customer inquiries. • Draft, review, and publish customer...Full timeWorldwideMonday to FridayDay shiftEarly shift
- ...Shifting completely away from non-technical text copywriting, generic visual website theme customization, or simple helpdesk support ticket handling, you will manage an active API payload translation, distributed service mapping, and automated platform optimization...Permanent employmentFull timeRemote workShift work
Checkmate
India21 days ago - ...workflows of thousands of global engineers. Shifting completely away from routine visual backlog grooming, passive administrative ticket coordination, superficial template text writing, or simple generic feature tracking loops, you will run an active developer requirements...Full timeWork at officeRemote workWork from homeShift work
SigNoz
India21 days ago - ...architecture. Shifting completely away from routine non-regulated data entry logs, superficial template modifications, or basic support desk tickets, you will operate a high-concurrency solution design, enterprise proof-of-concept (PoC), and AI-augmented technical pre-sales...Permanent employmentFull timeRemote workFlexible hoursShift work
Cloudflare
India21 days ago - ...away from non-technical content copywriting loop routines, generic website user interface theme styling, or simple helpdesk support ticket log management, you will lead an active Retrieval-Augmented Generation (RAG), AgentOps telemetry tracking, and reusable pipeline...Full timeCasual workRemote workShift work
Phdata
India21 days ago - ...Responsibilities Design, develop, and maintain high-quality backend systems using PHP and Symfony Own features end-to-end, from ticket creation and technical design to production release Write clean, strongly-typed, maintainable, and testable code that meets...Full time
Smartworking
India6 days ago - ...away from routine non-regulated administrative data transcription loops, entry-level website layout adjustments, or basic helpline ticketing, you will operate an active cross-cloud vulnerability remediation, static/dynamic code analysis (SAST/DAST), and automated edge...Permanent employmentFull timeWork at officeRemote workWorldwideShift work
Solvative
India22 days ago - ...completely away from routine non-regulated administrative data entry loops, entry-level styling edits, or basic customer helpdesk ticketing, you will operate an active high-concurrency microservices orchestration, distributed messaging routing, and cloud infrastructure...Permanent employmentFull timeWork at officeLocal areaRemote workShift work
Weave
India22 days ago - ...JavaScript developer environments. Cross-Functional Defect Escalation: Identify macro behavioral patterns across open support tickets, synthesizing reproducible product bugs and surfacing explicit system gaps directly to R&D squads. Knowledge Base Engineering:...Permanent employmentFull timeContract workFor contractorsWork at officeRemote workShift work
ElevenLabs
India22 days ago - ...delivering the projects from the idea initiation through implementation. This is not a transactional support role that focuses merely on tickets and response times. Success comes from building long-term partnerships with printers, proactively identifying risks, and...Full time
Fresh Prints
India1 day ago - ...logistics suppliers. Shifting completely away from routine local script editing, basic back-office data entry typing, or superficial ticket tracking loops, you will run an active B2B integration laboratory—partnering in lockstep with OpenText engineering cells, external...Full timeWork at officeLocal areaRemote workWork from homeFlexible hoursShift work
Mattel
India21 days ago - ...across our teams. • Assist with production support issues by acting as a subject matter expert in resolving incidents and problem tickets. • Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with MasterCard...Full timeWorldwide
