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- ...business stakeholders, and cross-functional technology teams to ensure successful project delivery. Own and document escalated support tickets and service requests through resolution using ServiceNow or similar ticketing platforms. Ensure network configurations comply...SuggestedWork at officeRemote workFlexible hours
- ...make sure the same are running successfully. Perform the sprint deployments in TEST and PROD environments. Create a problem ticket to the Development team for code/configuration fixes and closely work with the Development team to get the problem tickets handled...SuggestedLocal area
- ...AI into internal workflows: AI-powered support assistants, LLM-driven knowledge retrieval across internal documentation, automated ticket triage and resolution, and agentic automation of operational processes. Partner closely with the AI Enablement function and the...SuggestedFull timeRemote workDay shift
Zyte
India20 days ago - ...investigating an ambiguous "why is this underperforming" problem across context, tools, routing, and workflow design without a fully-scoped ticket ~ Comfort using AI coding tools (Cursor, Claude Code, Copilot, or similar) as a real part of your workflow Nice to have...SuggestedFull timeFlexible hoursShift work
dscout
India25 days ago - ...Salesforce Certified Experience Cloud Consultant What Will Make Us Love You An Architectural Visionary: You don’t just close tickets or build features; you design ecosystems that stand the test of time, scaling seamlessly with corporate growth. An Elite Problem...SuggestedFull timeContract work
Weave
India28 days ago - ...operational plans grounded in real capacity drivers and demand signals Own forecasting frameworks for the Support organization — ticket volume projections, channel mix trends, resolution capacity, and cost-per-resolution modeling Track actuals against plan with...SuggestedFull time
HighLevel
India22 days ago - ...and every departure is handled securely and cleanly. We're looking for someone who's naturally organized, calm under a stack of tickets, and genuinely enjoys the process of diagnosing a problem and walking someone through the fix. You'll work closely with the broader...SuggestedFull timeRemote work
YipitData
India23 days ago - ...Demonstrate strong attention to detail in documentation and communication Apply feedback to reduce repeat errors Show ownership of tickets from start to resolution Prioritize customer-first decision-making Maintain reliability and accountability during assigned...SuggestedFull timeRemote workWork from homeMonday to FridayShift work
Fresh Prints
Indiaa month ago - ...experience for employees. What You’ll Do: Serve as the primary point of contact for all People Operations inquiries via Jira ticketing, email, and other sources ensuring adherence to service level agreements. Provide tier 1 People Team support such as answering...SuggestedFull timeLocal area
AlphaSense
Indiaa month ago - ...identify and resolve technical issues Document customer interactions, troubleshooting steps, and resolutions accurately in the ticketing system Escalate complex or unresolved issues to internal Microsoft support teams when required Proactively identify recurring...SuggestedFull timeRemote work
Gigmos
India23 days ago - ...Responsibilities Design, develop, and maintain high-quality backend systems using PHP and Symfony Own features end-to-end, from ticket creation and technical design to production release Write clean, strongly-typed, maintainable, and testable code that meets...SuggestedFull time
Smartworking
Indiaa month ago - ...workarounds, and diagnostic processes to improve support workflows and knowledge sharing. Monitor key system alerts and customer tickets to proactively address platform issues. Contribute to internal tools, automation, and scripts that improve support efficiency...SuggestedFull time
3pillarglobal
Indiaa month ago - ...application logs, system alerts, and transaction failures to ensure timely issue resolution. Manage service requests, incident tickets, change requests, and production deployments while adhering to SLA commitments. Support application upgrades, patches, configuration...SuggestedPermanent employmentFull time
Weekday
Indiaa month ago
