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- ...Account permission Compatibility settings Browser vs installed Remote support MSRA RDP TEAMs Webex Hardware Deployment ServiceNow Ticket management Ticket assignment Schedule Days Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No...SuggestedLocal areaRemote workShift workWeekend work
- ...mitigation recommendations. Coordinate NOC activities with incident, change, and configuration management processes, ensuring accurate ticket documentation and CI associations. Provide technical guidance and mentorship to junior NOC engineers on troubleshooting...SuggestedContract workWork at officeNight shift
- ...play a crucial role in production support, ensuring the smooth operation of implemented solutions. The candidate will manage ITSM tickets, providing timely resolution to issues and maintaining system stability. Monitoring system performance and addressing any operational...Suggested
- ...Follow-up on existing issues to ensure satisfactory and timely customer resolution (incident closure) Update and close ServiceOne tickets for work being performed Maintain technical/professional knowledge by reviewing publications, establishing personal networks,...SuggestedHourly payContract workWork at officeRemote work
$90.4k - $113k
...services, or product feature development ~ Demonstrated ability to work directly with business stakeholders, not just receiving tickets, but helping shape what gets built and why ~ Strong written and verbal communication skills; comfortable in rooms with both...SuggestedTemporary work$135k - $170k
...Flexible paid time off Professional development reimbursement and ongoing skills training opportunities Employee resource groups Swag, ticket giveaways, and more! At OpenKyber, we recognize that every individual plays a meaningful role in our success. That's why we're...SuggestedContract workFor contractorsH1bRemote workVisa sponsorshipFlexible hours- ...Volume, Retention, Performance And Cost Optimization While Maintaining Security And Compliance Requirements Integrations With Ticketing, Case Management, Notification, Identity, Threat Intelligence And Other Enterprise Systems As Needed Develop, Test, Deploy...SuggestedFull timeFor contractorsWork experience placementRemote workShift work
- ...onboarding new SaaS applications. Operational Support & Troubleshooting: Serve as the Tier 2/3 point of contact for identity-related tickets. Deep-dive into system logs and protocol traces to resolve authentication, MFA, and provisioning failures. Lifecycle...Suggested
- ...support work orders involving MACs, certification, troubleshooting, and break-fix. Manage assets, auditing, and daily work log/ticket tracking. Provide smart-hands assistance within specified SLA response times (on-call duties may apply). Maintain a safe...SuggestedShift workNight shiftWeekend work
- ...the organization. This position is not intended for candidates whose primary experience consists of day-to-day IAM administration, ticket resolution, or operational support. Routine Tier 1 and Tier 2 administration is handled by an external support partner. The successful...SuggestedContract workVisa sponsorship
- ...stakeholder monitoring and Oversee incident and issue management. Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely resolution of production issues. Identifies and mitigates operational issues and ensures decisions and...SuggestedContract workWork at officeRemote work
- ...Rulesets, coarse grain authorization etc in PingAccess Onboarding Applications into PingAccess and PingFederate Working on ServiceNow tickets Application Troubleshooting and ServiceNow response 24x7x365 on-call support rotation (PagerDuty) Renewal of Certificates Monitor...SuggestedContract work
- ...LOG VOLUME, RETENTION, PERFORMANCE AND COST OPTIMIZATION WHILE MAINTAINING SECURITY AND COMPLIANCE REQUIREMENTS INTEGRATIONS WITH TICKETING, CASE MANAGEMENT, NOTIFICATION, IDENTITY, THREAT INTELLIGENCE AND OTHER ENTERPRISE SYSTEMS AS NEEDED DEVELOP, TEST, DEPLOY AND MAINTAIN...SuggestedWork experience placementWork at officeLocal areaRemote workShift work
- ...peripheral support Active Directory, endpoint tools, imaging, software installs Hospital or clinical environment experience Ticket ownership from intake to resolution Preferred differentiators Epic workstation support SCCM/Intune...Suggested
- ...policy-as code, and CI/CD controls that engineering teams use to ship safely so the security baseline rises through code, not through tickets. This is a software engineering role inside our security team. We want someone whose instinct, when handed a security problem, is...Suggested
$24 - $34 per hour
...Collaboration tool technologies, Desktop and laptop security encryption for Mac and PC, Active Directory management, ServiceNow or other ticketing software, Basic networking, Servers and storage as they pertain to desktop support, Mobile device support and management software...Hourly payContract workWork experience placementWork at officeLocal areaRemote workFlexible hoursNight shift- ...Notes Looking for 2-3 years as a lead is good, or a newer lead he would take as well. They will be responsible for managing the ticket queue of their designated shift. They will be responsible for monitoring SLA's and looking at the queue and taking a step back to look...Contract workShift work
- ...Management - different teams - devs, QA etc Defect Tracking / Change Requests Azure DevOps Production Support Mindset Incident tracking Ticket management Gatekeeper role Good to Have GL (General Liability) For applications and inquiries, contact:****@*****.***...Work at office
- ...senior technical troubleshooting incident and problem resolution for endpoint services platform offerings Review Service-Now tickets related to Jamf/ Mac and update in a timely manner. Security and Partnerships Manages overall security frameworks and practices...
- ...Responsibilities: Looking for 2-3 years as a lead is good, or a newer lead he would take as well. They will be responsible for managing the ticket queue of their designated shift. They will be responsible for monitoring SLA s and looking at the queue and taking a step back to...Contract workLocal areaImmediate startShift work
- ...General desk top support Hardware/software support Desktop support helping a wide range of end users Responding to tickets Maintaining office technology Front facing customer service Level 1 & Level 2 software support enterprise level...Long term contractWork experience placementRemote workMonday to Friday
- ...builds, configures, tests, and ships high-quality guardrails, automation, and integrations, measuring success in problems solved, not tickets closed Tools: Microsoft Purview, SaaS security posture management, Zscaler (CASB/DLP), Trellix Helix, Cribl, Torq, Rapid7,...Contract work
$45 - $56.73 per hour
...Directory, Okta, or SailPoint. Strong understanding of authentication protocols (e.g., SAML, OAuth, OpenID Connect). Experience with ticketing systems (e.g., ServiceNow, Jira) and incident management workflows. Familiarity with PowerShell or other scripting languages for...Hourly payContract workTemporary workWork experience placementLocal area$90k - $100k
...but not limited to windows command line, Linux command line, PowerShell, etc. Prior Help desk and system administrators with ticket handling, Active Directory, and command line scripting experience preferred and are encouraged to apply. Education Requirements...Local areaShift workDay shiftAfternoon shift- ...GitOps, and release strategies. Tools & Technologies Monitoring: Datadog (APM, logs, dashboards) , Grafana, Cloud Watch, Prometheus Ticketing/Docs: Jira, Confluence, Service Now, GitHub. Containers: Docker, Kubernetes, AKS, EKS, Docker Orchestration, JFrog Artifactory,...Remote work
- ...continuous improvement. Key Responsibilities Monitor servers, operating systems, and core services using monitoring and ticketing tools, reviewing alerts, opening and updating tickets, and prioritizing actions based on business impact. Execute standard...Contract workWork at officeShift workNight shift
- ...and deprovisioning ~ Familiarity with IAM protocols such as SAML, OAuth, OpenID Connect, or SCIM ~ Experience working in a ticketing system such as ServiceNow or similar tools ~ Basic scripting or automation skills using PowerShell, Python, or similar ~...Full time3 days per week
- ...inventory accuracy, data completeness, and lifecycle status updates. - Coordinate with service desk and technical teams to ensure ticket-driven asset updates are recorded consistently. Software License and Compliance Management - Oversee license inventory management...Contract workRelocation
- ...Directory and contribute to user-level identity administration in a setting evolving toward Entra ID. Manage and update service desk tickets with clear notes, status changes, and timely resolution details. Requirements Hands-on experience supporting user...Long term contractPermanent employmentContract workTemporary workWork at office
- .... The position acts as an advocate for the customer and liaison between internal departments and external clients on an individual ticket level. The individual shall demonstrate exceptional technical skills, judgment, investigation, and problem solving, as well as communication...TraineeshipRemote workWorldwideShift workNight shiftAfternoon shift