Get new jobs by email
- ..., and troubleshooting Provide end-user support via in-person, phone, email, and remote tools; respond to and resolve helpdesk tickets in a timely manner Manage the full ticket lifecycle within a service management system, including ticket creation, updates, resolution...SuggestedRemote work
- ...agencies on assigned work Develop and own Universal Creative Brief (UCB) for assigned projects Open and manage Workfront tickets for T-Studios work, keep Airtable current as source of truth for project tracking for Consumer Advertising team Keep projects...SuggestedWork at office3 days per week
- ...and Knowledge Management. Document troubleshooting steps, resolutions, and knowledge articles to improve service quality. Monitor ticket queues and ensure timely follow-up and closure. Endpoint & Device Support Configure, deploy, image, and maintain Windows 11...SuggestedContract workLocal areaRemote workRelocation
$70.23 per hour
...partnerships with Application Development and Production Support teams to drive SRE practices. Ensure instrumentation, tooling, ticketing, alerting, and on-call routines are in place for key services. Lead automation efforts using Infrastructure as Code,...SuggestedContract workLocal area3 days per week- ...individual in this role will provide support for end-user devices, software, accounts, and workflows. They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake,...SuggestedFull timeRemote work
- ...Account permission Compatibility settings Browser vs installed Remote support MSRA RDP TEAMs Webex Hardware Deployment ServiceNow Ticket management Ticket assignment Schedule Days Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No...SuggestedLocal areaRemote workShift workWeekend work
£25.84k per year
...pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping...SuggestedPermanent employmentShift workRotating shift$40k - $50k
...Account Executive, Ticket Sales Under the direction of senior leadership, the Account Executive, Ticket Sales is responsible for generating new ticketing revenue, cultivating strong client relationships, and supporting the long-term growth of Rhode Island FC's ticketing...SuggestedContract workWork at officeNight shiftAfternoon shift- ...work completion, dependencies, service requests, operational priorities, and project milestones using Agile project management and ticketing tools. Identifies and escalates project risks, impediments, blocked work items, operational concerns, and issues that may...Suggested
$100k - $130k
...be able to assist junior level analysts with various investigations as needed. Prior Help desk and system administrators with ticket handling, Active Directory, and command line scripting experience preferred and are encouraged to apply. Education Requirements...SuggestedLocal areaImmediate startShift workNight shiftAfternoon shift- ...route alerts from CrowdStrike and OT monitoring systems. Perform in-depth analysis on suspicious activities; create and manage cases/tickets. Ensure triage accuracy, SLA compliance, and detailed documentation. Incident Coordination & Response: Initiate incident...SuggestedContract workRemote workNight shift
- ...environments meet scale and resiliency requirements. Support customer facing and internal applications Monitor submitted tickets; assign, escalate and communicate, as required Participate in services and software systems design Participate in rotating...SuggestedWork experience placementRemote workShift work
- ...anomalies and filter out false positives. Technical Communication: Excellent documentation abilities for incident logging and ticket management. Shift Adaptability: Full willingness to work flexible shifts in a 24/7 environment (including nights and weekends)...SuggestedFlexible hoursShift workNight shift
- ...enterprise hardening requests Updating stories and subtasks work in flight Update/speak in Daily Operations briefings Daily ticket queue monitoring, for incidents and work ingestion and assigning as required Responsible for quarterly access reviews On...SuggestedHourly payContract workLocal areaRemote work
- ...platform: incident, request, problem, and knowledge management. Build and maintain a self-service catalog and knowledge base to deflect tickets and speed resolution. Manage Endpoints and the Digital Workplace Oversee the full device lifecycle-procurement, imaging,...SuggestedRemote work
- ...enrichment, containment, and remediation. Build and manage automation integrations with security tooling (SIEM, EDR/XDR, IAM, ticketing, vulnerability management, cloud security) using APIs, webhooks, and event-driven architectures. Create reusable automation...Full timeRemote work
- ...deskside support for hardware software OS and peripheral issues across Windows and macOS environments Manage and resolve escalated tickets from the service desk within defined SLASLO targets ensure accurate ticket hygiene and knowledge base KB updates Execute...Contract workRemote work
$60 - $70 per hour
...WORK TO BE PERFORMED: To perform this job successfully, an individual must be able to perform each duty satisfactorily. Ticket Triage o Intake and triage inbound OTSI requests; determine urgency and ownership Support RAW (Risk Acceptance Waiver) processing...Hourly payWork at officeShift work- ...users to submit text-based requests, receive guidance to the appropriate service catalog items, or automatically generate incident tickets on their behalf, improving the efficiency, consistency, and accessibility of IT support services. The selected candidate(s) will...Contract workPart timeFor contractorsWork at officeRemote work
- ...systems, security tools, and information systems. Monitor alerts and events received through dashboards, email, chat, voice, ticketing systems, and other communication channels. Review, classify, prioritize, document, and escalate security and network alerts promptly...Full timeFlexible hoursShift workNight shiftRotating shiftWeekend work
- ...processes. Proficiency in SAP FI/CO modules (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets). Experience with ITSM/ticketing systems such as ServiceNow for AMS operations. Solid knowledge of IFRS and/or US GAAP accounting standards. Excellent analytical...Remote work
- ...installations to engineering and project teams for final review and approval. Maintain accurate project records, status updates, and ticket documentation throughout the installation lifecycle. Track open tasks and ensure timely completion, documentation, and ticket...Work at office10 hours per weekShift workNight shift
- ...employee workstations, including hardware and software installation. Respond to service requests and incidents through the IT ticketing system within defined SLAs. Perform routine system maintenance, software updates, and patch management. Support remote...Work at officeRemote work
- ...Mandatory Skills: Experience with SAP Group Reporting, SAP Analysis Objects (AO), SAP Analysis for Office (AFO), SAP FI/CO modules, ITSM/ticketing systems, IFRS or US GAAP accounting standards. Role Descriptions: Our client is seeking an experienced SAP Group Reporting...Work at officeRemote work
- ...contact for IT incidents via remote, phone, email, chat, and desk-side support. Escalate complex issues as needed while maintaining ticket ownership. Incident & Request Management: Log, prioritize, and resolve tickets using ServiceNow following ITIL best practices....Local areaRemote work
- ...Specialist (CIS) in ITSM / ITOM. Prior experience working in an enterprise environment handling high-volume incident/alert management. Familiarity with ServiceNow AIOps and automated ticketing flows. For applications and inquiries, contact:****@*****.***...Long term contract
- ...network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues...Contract workLocal areaRemote workNight shiftWeekend work
$70.23 per hour
...proficiency. Preferred Skills: Experience with Git/Bitbucket source control. Experience with JIRA and/or Horizon for ticketing and release management. Why OpenKyber? At OpenKyber, we believe in advancing lives and careers. When you join our team, you...Contract work- ...provide first-level technical support for our banking technology platforms. This role involves troubleshooting issues, managing support tickets, and ensuring timely resolution while maintaining high customer satisfaction. You will collaborate with cross-functional teams,...
- ...Management Endpoint & Asset Support Microsoft Intune & Windows Autopilot (Device imaging & deployment) ServiceNow (Ticketing, Incident Management & Hardware Asset Management) Peripherals & Connectivity: Printers, VPNs, webcams, and docking stations...Local area