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- ...and ensuring they are completed on time and according to specifications.Requirement gathering and fit gap analysis.Handle support tickets of varying nature with different criticality level in PeopleSoft Finance Application.Perform Root Cause Analysis on recurring issues...Suggested
- ...Athletics Ticket Representative Brown University Athletics is currently seeking candidates for the Athletics Ticket Representative. Located in Providence, Rhode Island, and a member of the Ivy League, our intercollegiate athletics program consists of 38 varsity teams...SuggestedPart timeFixed term contractSeasonal workWork at office
- ...Ticket Office Manager As a member of the Ticket Office within the Marketing Department, this role ensures an exceptional, welcoming, and inclusive experience for patrons. Key areas of responsibility include ticket office operations, staff management, customer relationship...SuggestedFull timePart timeCasual workWork at officeRemote workNight shiftWeekend work
$48k - $52k
Oak View Group, the global leader in venue management, seeks an Account Executive in Providence, RI. This role includes managing ticket sales for Providence College Athletics, focusing on season tickets and group sales. The ideal candidate will have 2-4 years of experience...SuggestedWork at office- ...SumoLogic to Datadog - dashboards, alerts, SLI/SLO Remediate Qualys vulnerabilities and close compliance gaps Handle SNOW tickets - repository creation, permissions, proxy configuration, troubleshooting Coordinate with the India-based Compliance/HA...SuggestedTemporary workRemote work
- Rhode Island FC is seeking a Premium Service Account Executive to deliver exceptional service to Rhode Island FC Season Ticket Members through proactive communication, relationship management, and renewal-focused initiatives. This role manages a defined portfolio of accounts...Suggested
$19 - $21 per hour
...this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Air Ticket/Quality Control Coordinator Full time Contributor Pawtucket, RI, US 4 days ago Requisition ID: 2613 Collette is seeking an Air...SuggestedHourly payFull timeContract workWork at office$56.35 - $80.5 per hour
...Responsibilities: Lead the IAM Operations team, overseeing daily tasks including access and audit requests. Manage and prioritize the ticket queue, ensuring adherence to service level objectives. Collaborate with stakeholders to fulfill compliance and audit requests...SuggestedContract work- ...joiner/mover/leaver automation. Architect and develop SailPoint integrations with ServiceNow for access requests, approvals, ticketing, provisioning, incidents, changes, catalog governance, and entitlement mapping. Integrate IAM platforms with Active Directory...SuggestedHourly payLocal areaRemote work2 days per week
- ...prioritizing what is in scope to fix or enhance. Lead daily IAM stand-up meetings to prioritize work across ServiceNow incidents, tickets, and IAM Jira items. Lead retrospectives for continuous improvement of IAM processes and team performance. Proactively...SuggestedLocal area2 days per week3 days per week
- ...failures, policy conflicts, VPN connectivity, and certificate authentication problems Maintain 95%+ SLA compliance for tier 2/3 tickets (typical volume: 15-25 incidents/week) Deploy and maintain configuration profiles, compliance policies, and conditional access...SuggestedPermanent employment
- ...develop desk aides and process flows for new and existing service lines. Train team members to use desk aides, process flows, and ticketing system to perform operational support. Maintains an effective organizational team and motivates diverse staff to accomplish...SuggestedWork at office
- ...remote support for end-user devices, collaboration tools, AV rooms, joiner/mover/leaver activities, asset management, and ServiceNow ticket handling for end users. KEY RESPONSIBILITIES End User Computing & Deskside Support Provide deskside support for Windows/...SuggestedRemote work
- ...and external systems Technical implementation of IT Infrastructure Library (ITIL) processes Workflow customization Ticketing Process automation Report development Dashboard creation System configurations Experience designing enterprise...SuggestedContract workRemote workRelocation
- ...internal and external systems Technical implementation of IT Infrastructure Library (ITIL) processes Workflow customization Ticketing Process automation Report development Dashboard creation System configurations Experience designing enterprise-scale ServiceNow...SuggestedRemote work
- ...Responsibilities Serve as the first point of contact for IT incidents and service requests; categorize, prioritize, and track tickets to SLA in Jira Service Management; follow process consistently and uphold ticket quality standards on every interaction....Contract workRemote work
- ...systems, leveraging IT Service Management (ITSM), ITIL, and Lean frameworks to turn operational workflows into repeatable, automated ticketing and platform solutions. Vulnerability Tracking & Security Solutions: Formulate, integrate, and deploy standardized...Remote work
- ...Support CyberArk Privileged Cloud operations - account onboarding, safe management, and platform configurations Troubleshoot CyberArk ticket issues including password rotation failures, CPM errors, session connectivity, and account lockouts Support endpoint security tools...Hourly payContract workLocal area
$105k - $141.75k
.../or voice related incidents, troubleshoot and assess and provide remediation plans. Work network related incident and trouble tickets, and on-call rotation. Maintain network and voice standard operating procedures, diagrams, and maintenance plans. Collaborate...$89 - $95 per hour
...standardized pipelines and reusable infrastructure modules. Governance & Reporting: Integrate with ServiceNow workflows to support ticket synchronization, SLA tracking, and security lifecycle management. Deliver operational metrics and executive reporting,...Hourly payWork at officeLocal area- ...to create and maintain clear process documentation Excellent communication skills prompt follow-up, responsive to chat/email/tickets Disciplined approach to operational metrics SLA adherence and timely incident closure Windows Server & Workstation Administration...Contract workLocal areaRemote work1 day per week
$35 - $40 per hour
...education: Bachelors responsibilities: Coordinate daily datacenter operations and activities Assign the above ticket and project work to the techs and insure tasks are performed in a timely manner / as required Ensure tickets are updated and ultimately...Hourly payContract workTemporary workWork experience placement- ...Seasonal Part-time Ticket Office Associate Under the general direction of the Ticket Office Manager & Assistant Ticket Office Manager, the Ticket Office Associate is responsible for general ticket office operations and ticketing transactions. Weekends required....Part timeSeasonal workWork at officeNight shiftWeekend work
- ...and cloud-native controls. Deploy and support Palo Alto VM-Series firewalls. Integrate security platforms with SIEM and ticketing tools. Automate security operations using APIs, Python, PowerShell, or Terraform. Required Qualifications Experience...
- ...administration, dynamic groups, role assignments, and hybrid identity troubleshooting. Experience with change control principles and tickets with Service Now (SNOW). Previous experience working in an Agile Scrum environment. For applications and inquiries,...
- ...on large-scale Salesforce initiatives where they can influence how the platform is designed not simply take requirements and build tickets. You'll work closely with business and technical stakeholders, evaluate existing solutions, improve application architecture,...Contract work1 day per week
- ...access. Design integration patterns between SailPoint IIQ and ServiceNow, including: Access request workflows Automated ticket creation and closure Provisioning orchestration Incident and change management alignment Catalog item governance and...
- ...cross-functional collaboration Ability to conduct architecture reviews and provide technical guidance to junior staff Experience with ticketing systems (ServiceNow, Jira) for change management and incident tracking Certifications Recommended: AWS Certified Advanced...Remote work
- ...Google Cloud Platform) environments is highly preferred. Key Responsibilities: Manage the end-to-end lifecycle of ServiceNow tickets, including incidents, problems, and service requests. Lead daily client stand-up meetings to review production issues,...
- ...configuration rollout and compliance enforcement across supported platforms using approved network security standards, audit tooling, ticketing workflows, and remediation tracking. Review network functions, features, software, hardware, and engineering designs to identify...Local area