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  •  ...and ensuring they are completed on time and according to specifications.Requirement gathering and fit gap analysis.Handle support tickets of varying nature with different criticality level in PeopleSoft Finance Application.Perform Root Cause Analysis on recurring issues... 
    Suggested

    NTT DATA

    Rhode Island
    4 days ago
  •  ...Athletics Ticket Representative Brown University Athletics is currently seeking candidates for the Athletics Ticket Representative. Located in Providence, Rhode Island, and a member of the Ivy League, our intercollegiate athletics program consists of 38 varsity teams... 
    Suggested
    Part time
    Fixed term contract
    Seasonal work
    Work at office

    Brown University

    Providence, RI
    4 days ago
  •  ...Ticket Office Manager As a member of the Ticket Office within the Marketing Department, this role ensures an exceptional, welcoming, and inclusive experience for patrons. Key areas of responsibility include ticket office operations, staff management, customer relationship... 
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    Full time
    Part time
    Casual work
    Work at office
    Remote work
    Night shift
    Weekend work

    Trinity Repertory Company

    Providence, RI
    4 days ago
  • $48k - $52k

    Oak View Group, the global leader in venue management, seeks an Account Executive in Providence, RI. This role includes managing ticket sales for Providence College Athletics, focusing on season tickets and group sales. The ideal candidate will have 2-4 years of experience... 
    Suggested
    Work at office

    Oak View Group

    Providence, RI
    2 days ago
  •  ...SumoLogic to Datadog - dashboards, alerts, SLI/SLO Remediate Qualys vulnerabilities and close compliance gaps Handle SNOW tickets - repository creation, permissions, proxy configuration, troubleshooting Coordinate with the India-based Compliance/HA... 
    Suggested
    Temporary work
    Remote work

    Openkyber

    Rhode Island
    5 days ago
  • Rhode Island FC is seeking a Premium Service Account Executive to deliver exceptional service to Rhode Island FC Season Ticket Members through proactive communication, relationship management, and renewal-focused initiatives. This role manages a defined portfolio of accounts... 
    Suggested

    Rhode Island FC

    Pawtucket, RI
    3 days ago
  • $19 - $21 per hour

     ...this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Air Ticket/Quality Control Coordinator Full time Contributor Pawtucket, RI, US 4 days ago Requisition ID: 2613 Collette is seeking an Air... 
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    Hourly pay
    Full time
    Contract work
    Work at office

    Collette Travel Service, Inc.

    Pawtucket, RI
    2 days ago
  • $56.35 - $80.5 per hour

     ...Responsibilities: Lead the IAM Operations team, overseeing daily tasks including access and audit requests. Manage and prioritize the ticket queue, ensuring adherence to service level objectives. Collaborate with stakeholders to fulfill compliance and audit requests... 
    Suggested
    Contract work

    Openkyber

    Rhode Island
    1 day ago
  •  ...joiner/mover/leaver automation. Architect and develop SailPoint integrations with ServiceNow for access requests, approvals, ticketing, provisioning, incidents, changes, catalog governance, and entitlement mapping. Integrate IAM platforms with Active Directory... 
    Suggested
    Hourly pay
    Local area
    Remote work
    2 days per week

    Openkyber

    Rhode Island
    1 day ago
  •  ...prioritizing what is in scope to fix or enhance. Lead daily IAM stand-up meetings to prioritize work across ServiceNow incidents, tickets, and IAM Jira items. Lead retrospectives for continuous improvement of IAM processes and team performance. Proactively... 
    Suggested
    Local area
    2 days per week
    3 days per week

    Openkyber

    Rhode Island
    2 days ago
  •  ...failures, policy conflicts, VPN connectivity, and certificate authentication problems Maintain 95%+ SLA compliance for tier 2/3 tickets (typical volume: 15-25 incidents/week) Deploy and maintain configuration profiles, compliance policies, and conditional access... 
    Suggested
    Permanent employment

    Openkyber

    Rhode Island
    2 days ago
  •  ...develop desk aides and process flows for new and existing service lines. Train team members to use desk aides, process flows, and ticketing system to perform operational support. Maintains an effective organizational team and motivates diverse staff to accomplish... 
    Suggested
    Work at office

    Openkyber

    Rhode Island
    1 day ago
  •  ...remote support for end-user devices, collaboration tools, AV rooms, joiner/mover/leaver activities, asset management, and ServiceNow ticket handling for end users. KEY RESPONSIBILITIES End User Computing & Deskside Support Provide deskside support for Windows/... 
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    Remote work

    Openkyber

    Rhode Island
    2 days ago
  •  ...and external systems Technical implementation of IT Infrastructure Library (ITIL) processes Workflow customization Ticketing Process automation Report development Dashboard creation System configurations Experience designing enterprise... 
    Suggested
    Contract work
    Remote work
    Relocation

    Openkyber

    Rhode Island
    6 days ago
  •  ...internal and external systems Technical implementation of IT Infrastructure Library (ITIL) processes Workflow customization Ticketing Process automation Report development Dashboard creation System configurations Experience designing enterprise-scale ServiceNow... 
    Suggested
    Remote work

    Openkyber

    Rhode Island
    6 days ago
  •  ...Responsibilities Serve as the first point of contact for IT incidents and service requests; categorize, prioritize, and track tickets to SLA in Jira Service Management; follow process consistently and uphold ticket quality standards on every interaction.... 
    Contract work
    Remote work

    Openkyber

    Rhode Island
    7 days ago
  •  ...systems, leveraging IT Service Management (ITSM), ITIL, and Lean frameworks to turn operational workflows into repeatable, automated ticketing and platform solutions. Vulnerability Tracking & Security Solutions: Formulate, integrate, and deploy standardized... 
    Remote work

    Openkyber

    Rhode Island
    8 days ago
  •  ...Support CyberArk Privileged Cloud operations - account onboarding, safe management, and platform configurations Troubleshoot CyberArk ticket issues including password rotation failures, CPM errors, session connectivity, and account lockouts Support endpoint security tools... 
    Hourly pay
    Contract work
    Local area

    Openkyber

    Rhode Island
    8 days ago
  • $105k - $141.75k

     .../or voice related incidents, troubleshoot and assess and provide remediation plans. Work network related incident and trouble tickets, and on-call rotation. Maintain network and voice standard operating procedures, diagrams, and maintenance plans. Collaborate... 

    Openkyber

    Rhode Island
    7 days ago
  • $89 - $95 per hour

     ...standardized pipelines and reusable infrastructure modules. Governance & Reporting: Integrate with ServiceNow workflows to support ticket synchronization, SLA tracking, and security lifecycle management. Deliver operational metrics and executive reporting,... 
    Hourly pay
    Work at office
    Local area

    Openkyber

    Rhode Island
    7 days ago
  •  ...to create and maintain clear process documentation Excellent communication skills prompt follow-up, responsive to chat/email/tickets Disciplined approach to operational metrics SLA adherence and timely incident closure Windows Server & Workstation Administration... 
    Contract work
    Local area
    Remote work
    1 day per week

    Openkyber

    Rhode Island
    7 days ago
  • $35 - $40 per hour

     ...education: Bachelors responsibilities: Coordinate daily datacenter operations and activities Assign the above ticket and project work to the techs and insure tasks are performed in a timely manner / as required Ensure tickets are updated and ultimately... 
    Hourly pay
    Contract work
    Temporary work
    Work experience placement

    Openkyber

    Rhode Island
    8 days ago
  •  ...Seasonal Part-time Ticket Office Associate Under the general direction of the Ticket Office Manager & Assistant Ticket Office Manager, the Ticket Office Associate is responsible for general ticket office operations and ticketing transactions. Weekends required.... 
    Part time
    Seasonal work
    Work at office
    Night shift
    Weekend work

    Trinity Repertory Company

    Providence, RI
    4 days ago
  •  ...and cloud-native controls. Deploy and support Palo Alto VM-Series firewalls. Integrate security platforms with SIEM and ticketing tools. Automate security operations using APIs, Python, PowerShell, or Terraform. Required Qualifications Experience... 

    Openkyber

    Rhode Island
    1 day ago
  •  ...administration, dynamic groups, role assignments, and hybrid identity troubleshooting. Experience with change control principles and tickets with Service Now (SNOW). Previous experience working in an Agile Scrum environment. For applications and inquiries,... 

    Openkyber

    Rhode Island
    2 days ago
  •  ...on large-scale Salesforce initiatives where they can influence how the platform is designed not simply take requirements and build tickets. You'll work closely with business and technical stakeholders, evaluate existing solutions, improve application architecture,... 
    Contract work
    1 day per week

    Openkyber

    Rhode Island
    1 day ago
  •  ...access. Design integration patterns between SailPoint IIQ and ServiceNow, including: Access request workflows Automated ticket creation and closure Provisioning orchestration Incident and change management alignment Catalog item governance and... 

    Openkyber

    Rhode Island
    2 days ago
  •  ...cross-functional collaboration Ability to conduct architecture reviews and provide technical guidance to junior staff Experience with ticketing systems (ServiceNow, Jira) for change management and incident tracking Certifications Recommended: AWS Certified Advanced... 
    Remote work

    Openkyber

    Rhode Island
    2 days ago
  •  ...Google Cloud Platform) environments is highly preferred. Key Responsibilities: Manage the end-to-end lifecycle of ServiceNow tickets, including incidents, problems, and service requests. Lead daily client stand-up meetings to review production issues,... 

    Openkyber

    Rhode Island
    6 days ago
  •  ...configuration rollout and compliance enforcement across supported platforms using approved network security standards, audit tooling, ticketing workflows, and remediation tracking. Review network functions, features, software, hardware, and engineering designs to identify... 
    Local area

    Openkyber

    Rhode Island
    7 days ago