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...feelings and experiences. Empathy is crucial for the role of a help desk technician because the role is truly one of servicing customers... ....
THE HIGH LEVEL
~ The IT Help Desk Support Technician Tier 1 role entailsinstalling devices on a network, troubleshooting...
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Marathon TS is seeking a Help Desk Technician to support a federal client in Falls Church, VA.
Responsibilities:
Answer calls coming into the Tier 1 Help Desk by the third ring.
Create a customer incident in Remedy, the...
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Immediate start
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...Job Title: Tier 1 Help Desk Analyst
Location: Arlington, Virginia
Clearance Level: Secret Clearance. Top Secret Preferred.
Summary
We deliver essential technology services to our customers in support of their missions to sustain the national security and...
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Overview:
Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical support to a 24x7x365 center... ...as assigned.
Qualifications:
~ Public Trust eligible
~1-3+ years of experience as a Help Desk Technician
~ Possesses...
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Night shift
...of IT ownership. We provide executive-level, white-glove support.
Opening
Solvere One has an open position for a Help Desk Technician, Tier 3, to provide support from our Dulles, Virginia headquarters. The duties of this position include fielding requests escalated...
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Full time
Local area
Audley Consulting Group (ACG) is seeking a full time Tier 1 Help Desk Analyst to support our Federal Government customer at the client location in Rockville, MD.
Duties and Responsibilities:
Answer Help Desk phones and provide Tier 1 Support to users on a variety...
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Full time
Flexible hours
The Help Desk Tier II Desktop Specialist shall support the HR Help Desk at the U.S. Dept of State in Washington, D.C. This position is full-time and on-site with standard office hours. This role is also responsible for providing excellent customer service to VIP staff...
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Full time
...The Excalibur Group is currently seeking Tier 1 Technical Support in Dulles, VA to support a government contract.
**Will be subject... ....
One (1) year of progressively responsible IT Service Desk, Help Desk or Deskside experience that includes substantive work in most...
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Description
This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and...
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Permanent employment
Shift work
...national categories.
About the Opportunity:
DMI is looking for a Help Desk Analyst to support a federal customer in Arlington, VA. This... ...and Responsibilities:
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues
Responds to telephone...
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Help Desk Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee... ...system ever deployed!"
The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The...
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...Job Description
Job Description Help Desk Tier II
Washington, DC
MUST:
Active Public Trust required
Experienced Help Desk Specialist
3+ years of overall help desk experience
1+ years of Tier 2 Technical Support working knowledge and applied experience...
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...Help Desk Manager
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph... ...to to ensure a timely resolution
+ Coordinate second tier support for application continuity of service
+ Interact with...
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Full time
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Worldwide
Flexible hours
...Washington, DC 20024
USC/Greencard required
Onsite
Help Desk Technician III
Transform technology into opportunity as a Help... ...network, desktop, and/or systems hardware and software
Provide Tier I/II contact and incident resolution to customers with hardware...
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Full time
Local area
...interviewing for a Helpdesk Specialist / Desk side support to support this initiative in... ...Responsibilities:
Provide Desk Side support at the Tier 1 &2 levels.
Provide technical... ...of directly related experience supporting help desk Tier 2 (Desk Side support) operations...
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...offices.
Job Highlight:
You will report to Help Desk Analyst, Operations.
You will be based in Washington DC office and provide Tier I & Tier II support in a high volume... ...and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries....
Full time
Work experience placement
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Flexible hours
...seeking a dynamic and experienced individual to join our team as a Senior Help Desk Operator to support an important government project. As a leading organization, Capitol Bridge provides top-tier services while prioritizing security and compliance. A Senior Help Desk...
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Monday to Friday
Help Desk Manager (Tier I) Location Washington, DC : Computer World Services, Corporation (CWS) is seeking an exceptional candidate to serve as the... ...and data
Serve as the single point of contact for Tier 1 issues.
Call Center Support
Answer phone calls, web request...
Full time
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...the perfect opportunity for you!
We are currently seeking a Help Desk Specialist to join our dynamic team!
About us:
Our Difference... ...a great place to work! We have been recognized nationally by (1) Newsweek's America's Best Bank's list , (2) we've received a...
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...Senior Help Desk Technician
Alexandria, VA Join our Talent Network
Chenega IT Enterprise Services is currently seeking talented individuals... ...support and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier III technicians.
Duties and...
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Worldwide