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We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our ; We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard...
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...Alpharetta GA, Raleigh NC, and Estero FL. We are looking for a Service Desk Specialist to support the company’s MSP clients nationwide. The... ...and communication skills.
Responsibilities:
Provide Tier 1/2 technical support to customers remotely via phone and the...
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...certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington, VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide.
TechWerks is hiring onsite Tier I Application Support Analysts!...
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...and Frankfurt, Germany and employees across the United States and worldwide.
The Desktop Support Tier I Analyst is responsible for providing first-level Service Desk support services to all users of Military Health Systems (MHS) which requires familiarity with the...
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...TGS
Job ID 2390217
Help Desk
Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading edge enterprise IT solutions and professional services to Defense and Civilian government agencies, including DOD, FBI, Department of Interior...
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...process your private information, please review Insight Global's Workforce Privacy Policy: .
Required Skills & Experience
-Help Desk / IT Support background within a healthcare environment
Benefit packages for this role will start on the 31st day of employment...
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...Position Overview: The role of the Help Desk Technician Level 1 is to support the end user by troubleshooting and resolving technical... ...in the queue. Individuals in this role must work closely with Tier II Helpdesk staff to ensure problems are resolved in a timely manner...
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...The Help Desk Analyst must be able to meet the key criteria below:
Location: 100% remote
Years' Experience: 4+ years
Education:... ...personnel regarding technical aspects of assigned products. Level II technical support primarily focuses on access control software...
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Overview:
Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical support to a 24x7x365 center... ...center.
Responsibilities:
Receive and resolve Level II requests via phone, e-mail and Service Now ticket system;...
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Marathon TS is seeking a Help Desk Technician to support a federal client in Falls Church, VA.... ...Answer calls coming into the Tier 1 Help Desk by the third ring.
Create... ...Qualifications:
DOD 8570 IAT Level I, II, or III certification required: A+,...
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...Job Summary Our team is looking for a Help Desk Specialist III (Tier 3) Team Lead for a Federal contract supporting application development and sustainment, cybersecurity, and data and systems administration for the Navy’s Submarine Maintenance Engineering Planning and...
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...opportunity for a full-time IT Helpdesk Tier I/II Analyst to join our talented Operations team... ...issues.
Assign software licenses and help users with installing the software... ...administration of Microsoft Azure.
Log help desk requests into the tracking system as reported...
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...cost of IT ownership. We provide executive-level, white-glove support.
Opening
Solvere One has an open position for a Help Desk Technician, Tier 3, to provide support from our Dulles, Virginia headquarters. The duties of this position include fielding requests...
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...Job Description
Job Description Help Desk Tier II
Washington, DC
MUST:
Active Public Trust required
Experienced Help Desk Specialist
3+ years of overall help desk experience
1+ years of Tier 2 Technical Support working knowledge and applied experience...
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...Description
ActioNet has an immediate opportunity for a Help Desk Support Technician requiring a Public Trust clearance located in... ...Activities include but are not limited to the following:
Possess Tier I support monitoring and managing ticket queue.
Manage the...
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...Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M 365 application in the delivery of Microsoft solu Help Desk, Microsoft, Help, Business Services, Staffing, Experience...
...Job Description
Job Description Salary:
As a Tier 1 Help Desk Support you will resolve problems and respond to service tickets and queries... ...with assistance.
Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted...
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...Answer calls coming into the Tier 1 Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client network as well as o Technician, Help...
...Certification Certification and a minimum of 1 year of experience as a Help Desk Support Specialist for the federal government to join a team... ....
A week in the life of a Help Desk Support Specialist, Tier I:
Use software systems engineering and applications...
...Location: Cambridge, MA (Onsite)
Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service.
Primary Job Responsibilities...
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