Average salary: $67,960 /yearly
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- Job Summary We are seeking a highly motivated and customer-focused Tier 1 IT Support Engineer to join our Service Desk team. This role serves as the first point of contact for all technical support issues, delivering quick and effective resolutions aligned with the...SuggestedWork at officeRemote workShift work
Avatar Managed Services
Houston, TX4 days ago - ...our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor! Job Title: Support Engineer, Tier 1 Location: United States; Atlanta Experience: Associate Level Job Function: Support Employment Type: Full-...SuggestedPermanent employmentFull time
Keyfactor
Atlanta, GA1 day ago - ...their business. We’re all about teamwork, innovation, and having fun while doing what we love. What You'll Do: As a Tier 2 Technical Support Engineer, you’ll be the go-to guru for escalated technical issues, helping our clients navigate the ever-evolving IT landscape....SuggestedLocal area
$49.04 - $58.66 per hour
...to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Technical Support Engineer on our Tier 3 team, you'll work with some of the most advanced companies leveraging cutting‑edge AI‑driven systems to enhance business...SuggestedHourly payRemote workWork from homeFlexible hours$86.4k - $98k
...revenue potential. For more information, visit As a Technical Support Engineer, you will play a pivotal role in delivering an exceptional... ...the customer experience. Escalate critical technical issues to Tier 3 Support and Engineering teams, ensuring clear documentation...SuggestedRemote workWork from homeFlexible hours- ...conversations, successful patient outcomes, and revenue-driving insights. What Are We Looking For? We are looking for a Tier 2 Technical Support Engineer to join our growing Delivery team in NYC. As a member of the Support Engineering group, you will be an integral part...SuggestedSummer workWork at office
- A government consulting firm based in Washington, DC is seeking a Tier 1 Help Desk Engineer to provide hybrid support for IT service requests. The ideal candidate will assist customers with front-line support, ensuring effective communication and management of their service...Suggested
$60k - $75k
Tier II - Technical Support Engineer (EMEA) Full-Time/Contract About Us At Todyl, we are on a mission to protect small and medium‑sized businesses from ever‑changing cyber threats. The Todyl platform fully integrates threat, risk, and compliance management to provide...SuggestedFull timeContract workRemote workMonday to FridayShift work- About the Role As a NinjaOne Support Engineer - Tier 1, you will work alongside the industry‑leading product Support Team to provide transformative customer experiences. You will prioritize customer calls and email correspondence under the guidance of Support Leadership...SuggestedFull timeWork experience placementRemote workWork from homeFlexible hoursWeekend work
$500 per month
MSP Premium Support Engineer Tier 2/3 - Reactive/Escalated Support Join predictiveIT as a remote client Tier 2-3 Service Desk Engineer based in the Tampa Bay area. This role focuses on reactive and escalated support for managed service provider clients. Job Description...SuggestedLive inRemote workWork from homeTrial periodMonday to FridayFlexible hours$70k - $85k
...benefits Location: Orlando, FL (based in our Orlando office; most support is remote) About Enterfusion Enterfusion is an Orlando-based... ..., you’ll feel at home here. The Opportunity We’re hiring a Tier II engineer to own escalations and complex troubleshooting across...SuggestedTemporary workWork at officeRemote workRelocation- A Managed IT & CyberSecurity Services Provider in Tampa, FL is looking for a Tier 2-3 Service Desk Engineer. This role involves providing remote support and troubleshooting for clients, focusing on customer satisfaction and quick problem resolution. Successful candidates...SuggestedRemote jobTrial period
- A leading cloud services provider in Arlington, Virginia, is seeking a Tier 2 engineer to support customers primarily in the US time zones. This role involves troubleshooting issues with the company's S3-compatible object storage platform, engaging directly with customers...Suggested
- A leading AI solutions provider is seeking a Tier 2 Technical Support Engineer to join their team. The role involves assisting customers by resolving technical issues, mentoring fellow engineers, and collaborating with product teams to enhance solutions. Candidates should...Suggested
- A technology company is seeking a Tier 2 Technical Support Specialist to handle complex technical issues escalated from Tier 1. This position involves troubleshooting, training end-users, and collaborating with technical teams to ensure effective IT solutions. The ideal...SuggestedRemote job
- A leading research and engineering company in San Antonio seeks a Tier 2 Cloud Support agent. You will be responsible for diagnosing issues, managing system access, and supporting a hybrid cloud environment. Candidates must be US citizens with an active Secret clearance...
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, DC. This is a hybrid opportunity, onsite in downtown Washington, DC a minimum of three (3) days per week...Hourly payFor contractorsWork at officeLocal areaRemote workFlexible hours3 days per week
$77.06k - $108.78k
...modern internet, to be programmable, and to support agile software development. Fastly’s... ...volume of applicants. Customer Support Engineer - US West The Fastly Edge Cloud Platform... ...opening is for a Customer Support Engineer, Tier I, an entry-level position within our three...Work at officeLocal areaFlexible hoursShift work- A leading IT solutions company is seeking a Support Engineer - Tier 1 to join their team. In this role, you will provide exceptional customer service by resolving technical issues and delivering training to partner teams. Ideal candidates will have a Bachelor's degree in...Remote job
$120k - $150k
A leading security technology firm in Boston is hiring a Senior Tier 3 Support Engineer. This role emphasizes providing advanced support for identity security and fraud prevention platforms. Candidates should possess at least 6 years of technical support experience, particularly...Remote job$100.6k - $169.8k
Tier 3 Support Engineer - Blueflame AI (New York) page is loaded## Tier 3 Support Engineer - Blueflame AI (New York)remote type: Hybridlocations: USA - NY - New York City - BlueFlame AI / Gratatime type: Full timeposted on: Posted Yesterdayjob requisition id: R36039Datasite...Work at officeRemote work3 days per week- A global research and engineering company is seeking a Tier 2 Cloud Support agent in San Antonio, TX. This role involves diagnosing access and connectivity issues and managing cloud infrastructure. Candidates must be US citizens with an active Secret clearance and a bachelor...Full time
- A leading media software company is seeking a Technical Support Engineer in Plano, Texas. In this role, you will provide Tier 2 technical support to clients, troubleshooting complex issues and ensuring timely resolutions. You will work independently and collaborate with...Shift work
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, DC. This is a hybrid opportunity, alt schedule onsite in downtown Washington, DC a minimum of three (3) days per...Hourly payWork at officeLocal areaRelocationFlexible hoursShift work3 days per week
- An employee-owned research and engineering company is looking for a Tier 2 Cloud Support agent in San Antonio, TX. Candidates must be U.S. citizens with an active Secret clearance. Responsibilities include troubleshooting virtual environments, provisioning cloud infrastructure...
$60k - $80k
About the job Cloud Support Engineer - Tier 2 An exciting opportunity for a Cloud Support Engineer (Azure) has just opened up within this disruptive company. With a client list of the worlds leading content creators from the Disney, CBS News to the LA Lakers, they are looking...Remote workShift work- ...leading technology firm in Austin, Texas is seeking a Technical Support Engineer. The ideal candidate has extensive experience in technical... ...to solve complex problems. Responsibilities include managing Tier 2 escalations, analyzing evidence for issues, and providing proactive...Flexible hours
$60k - $75k
A cybersecurity firm in the United Kingdom is seeking a Tier II Technical Support Engineer. In this fully remote role, you will address complex technical issues and enhance customer satisfaction. Candidates should have over 3 years of experience in technical support, strong...Remote job$70k - $85k
Overview Job Title: Technical Support Engineer (Tier 3) Location: Redmond, WA Duration: Long-term About WCT WCT is a global talent solutions partner committed to delivering high-impact technology and engineering talent to some of the world’s most innovative companies....Remote workShift workNight shiftWeekend work$57 - $67 per hour
An engineering solutions firm in St. Louis seeks an experienced PLM Systems Support Engineer to offer Tier 1/Tier 2 support over a range of PLM tools such as Teamcenter and NX. Responsibilities include troubleshooting, diagnostics, and environment management in secure settings...Hourly pay
