Full job description

Duties

As an Information Technology Specialist at the full performance level, you will:

Provide technical guidance, services, technologies, advice, and recommendations to federal and contractor IT professionals maintaining DOE systems, networks, and connectivity.
Perform duties across specialized IT functions, which may include cybersecurity, network architecture, data management, project management, systems administration, and policy planning.
Ensure continuity in operations and the rigorous application of information management/information security/cybersecurity policies, principles, and practices in the delivery of planning and management services.
Develop and maintain cybersecurity awareness, maintain a general awareness and understanding of cybersecurity and security concerns and issues, such as the processing environment and architecture, training certification, trends, and technical problems.
Prepare management briefings on assigned programs and projects.
Review, prepare and coordinate correspondence, reports, memoranda, directives, regulations, policies and procedures pertaining to assigned technical areas.

Requirements

Conditions of Employment

Must be a U.S. Citizen or National.
This employer participates in the e-Verify program.
Males born after 12/31/1959 must be registered for Selective Service.
Suitable for Federal employment, as determined by a background investigation.
May be required to successfully complete a probationary period.
The incumbent must be able to obtain and maintain an L-level clearance which includes the ability to successfully pass an initial drug test and continuing random drug testing.
This position may require regular and recurring overtime. Overtime may be required on short notice to include nights, holidays and weekends in support of mission related requirements.
The duties of this position may require the incumbent to be placed in a 24/7 on-call status on a rotational basis. On-call status is anticipated to be 25% of the year. While in on-call status, the incumbent must remain within 30 minutes of their residence.
This position is designated as Emergency Essential.

Qualifications

BASIC REQUIREMENT

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate

GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to the basic requirement, applicants must also meet specialized experience requirements as described below.

SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level in the Federal service. Specialized experience for this position is defined as:

GS-09: To qualify for the GS-9 you must have experience in 1 of the 3 below listed areas.

Experience in planning, coordinating, and installing, troubleshooting hardware and software systems used with a real-time power operations system

Experience in resolving hardware software interface and interoperability problems and ensures systems availability, functionality, integrity, and efficiency.

Experience in installing and maintaining software including Commercial off-the-shelf (COTS) products and components.

OR

EDUCATION : Master's degree or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree, if related.

OR

COMBINATION: You may qualify on a combination of education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the educational requirement must equal at least 100 percent. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education.

GS-11: To qualify for the GS-11 you must have Experience in 2 of the 4 below.

Experience in planning, coordinating, and installing, troubleshooting hardware and software systems.

Experience meeting computer infrastructure compliance requirements in a NERC CIP regulated industry.

Experience in supporting information technology infrastructure in a 24/7 real-time EMS environment.

Experience in resolving hardware software interface and interoperability problems and ensures systems availability, functionality, integrity, and efficiency.

OR

EDUCATION: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree, if related.

OR

COMBINATION: You may qualify on a combination of education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the educational requirement must equal at least 100 percent. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education.

GS-12: To qualify for the GS-12 you must have experience in 3 of the 5 below.

Experience in planning, coordinating, and installing, troubleshooting hardware and software systems.

Experience with project management techniques and practice, sufficient to develop and maintain project plans and coordinate large projects.

Experience meeting computer infrastructure compliance requirements in a NERC CIP regulated industry.

Experience in supporting information technology infrastructure in a 24/7 real-time EMS environment.

Experience in resolving hardware software interface and interoperability problems and ensures systems availability, functionality, integrity, and efficiency.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

If this vacancy specifically states that certain educational requirements must be met (also known as a "positive educational requirement"), you must provide documentation supporting any education claims in your application. Education must be obtained from an accredited institution recognized by the U.S. Department of Education.

Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.

Additional information

The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

This job opportunity announcement may be used to fill additional similar vacancies across DOE.
For general information on government-wide Telework polices visit:
If selection is made at a lower grade, promotion up to the full performance level may be made without further competition. However, promotion(s) will depend on the performance of the incumbent and are not guaranteed.
The selectee for this position may be eligible to receive a recruitment or relocation incentive. You will need to sign an employment agreement to be eligible for this incentive.
Permanent Change of Station (PCS) costs are not authorized.
This position may be eligible for creditable service towards annual leave. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. DOE may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
You must test negative for illegal drugs before placement in the position, and will be subject to random drug testing thereafter. If a determination of the use of illegal drugs is confirmed, non-selection or disciplinary action, up to and including removal from Federal service, may result.
The employee is expected to be in an on-call status on a rotational basis. While in an on-call status, the employee is required to carry an electronic paging device and will remain within one-half hour travel time of their primary place of residence and will sustain themselves in an able- to respond and perform work condition.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications. If you are minimally qualified for this job, your responses to the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) will be evaluated and you will be placed into one of three pre-defined quality categories under Category Rating procedures. These categories are "Best Qualified", "Well Qualified", and "Qualified. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Information Resources Strategy and Planning
Manages and Organizes Information
Technical Problem Solving

Application of Veterans' Preference: If you are a preference eligible candidate, you will be listed at the top of whichever quality category your rating places you in. CP/CPS veterans are placed at the top of the highest category for all positions except professional and scientific positions at GS-9 and higher.

Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as scoring in the Well Qualified category (or higher).

You must meet all qualifications and eligibility requirements by the closing date (04/26/2024) of this announcement.

To preview the Assessment Questionnaire, click

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

To apply for this position, you MUST provide a complete application package which includes:
- Your RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
- Transcripts, if specific educational requirements are indicated in this job announcement.Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
- Veterans' Preference documentation, if applicable, DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
- Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.

The application process is as follows:
- You must have a login.gov account to sign into USAJOBS:
- To begin the application process in USAJOBS, click the Apply Online button.
- Answer the questions presented in the application and attach all required and supporting documentation.
- You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: This option will no longer be available once the announcement has closed.

To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit:

If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center:

If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.

Agency contact information

Caitlin Kirchen

Email

kirchen@wapa.gov

Address

Southeastern Power Administration
1166 Athens Tech Road
Elberton, GA 30635
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.

You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.

You will be contacted directly if an interview is required.
Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request

Required Documents

To apply for this position, you MUST provide a complete application package which includes:

Your RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
Transcripts, if specific educational requirements are indicated in this job announcement.Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
Veterans' Preference documentation, if applicable, DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.

Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens, Nationals, or those who owe allegiance to the U.S.

Full job description

Duties

Requirements

Conditions of Employment

Qualifications

Education

Additional information

How You Will Be Evaluated

If you are relying on your education to meet qualification requirements:

Agency contact information

Caitlin Kirchen

Email

Address

Next steps

Required Documents

If you are relying on your education to meet qualification requirements:

This job is open to

The public

Clarification from the agency