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$85k - $113.3k
Verint Speech Analytics & AQ Program Manager page is loaded## Verint Speech Analytics & AQ Program Managerremote type: Remotetime type: Full timeposted on: Posted Todayjob requisition id: R053960# **Who We Are**Join a team that puts its People First! As a member of First...SuggestedFor contractorsLocal area- ...City. The role involves maintaining and supporting call center applications and telephony solutions, requiring expertise in Avaya and Verint products. Candidates should possess strong analytical skills, proficiency in data reporting tools, and a minimum of 5 years of...Suggested
- A leading home warranty provider is seeking a Verint Speech Analytics & AQ Program Manager to oversee the strategy and governance of analytics. This role requires 3-5 years of experience in leading Verint programs and a strong background in contact center operations. Candidates...SuggestedRemote job
- ...integrating AI technologies to enhance customer experience and streamline operations. We are seeking an experienced and innovative Verint AI Software Engineer to join our team supporting a premier U.S. Property & Casualty insurance carrier. This role is ideal for a...SuggestedFull timeWork at officeRemote workFlexible hours
$94.9k - $135.6k
...user needs and conducts regular assessments, maintenance and enhancements of existing applications. Responsibilities Lead Verint build projects to optimize solutions based on client needs and requirements Support Verint environmental stability Provide guidance...SuggestedFull timeTemporary workWork experience placementImmediate startFlexible hours$94.9k - $130.5k
...years of Workforce Management experience 2 or more years of management experience Working knowledge of workforce software (i.e. IEX, Verint, or Aspect) for scheduling and forecasting Comprehensive knowledge of Microsoft Word, Excel and PowerPoint Demonstrated ability...SuggestedBi-weekly payFull timeTemporary workApprenticeshipWork at officeRemote workWork from homeHome office$52k - $60k
...Familiarity with ACD platforms such as RingCentral, Five9, or similar Experience with workforce management software (e.g., NICE IEX, Verint, Aspect) Exposure to scheduling, forecasting, or long-term capacity planning Basic understanding of SQL, data visualization tools (...SuggestedShift work- ...Sprint Retrospective meetings) and Kanban. Experience with Hanwha and Arecont IP camera solutions including interoperability with the Verint surveillance system. Experience with the Verint surveillance system solution including OpCenter, VidCenter and Edge VMS components...SuggestedLong term contractContract workWork experience placement
- ...and understanding of workforce management application administration Desired Skills Call Center Technology (e.g., Genesys, Five9, Verint, Aspect, NICE) About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-...Suggested
- ...center management systems/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International). Consistently meet or exceed individual production metrics and quality KPIs, some of...SuggestedLocal areaRemote workMonday to FridayFlexible hours
- ...KNOWLEDGE, SKILLS, and ABILITIES: Experience or knowledge of video surveillance systems, security cameras and CCTV technologies i.e. Verint, Genetec, NiceVision & Standalone CCTV systems. Experience with CCure access control including programming, security panels and...SuggestedLong term contractContract workLocal area
$162.5k - $234k
...Billion. Sales Experience (Hunting) as an Individual Contributor with companies such as Genesys, Avaya, Amazon Connect, Five9, NICE, Verint, Kore.ai, Zoho, Freshdesk, Salesforce or similar is a mandate. Utilize your existing network and prior client connections to...SuggestedHourly payFull timeLocal area$84k - $120k
...driven recommendations. Technical Proficiency Advanced Excel and data visualization skills. Experience with WFM tools (e.g., NICE, Verint, Genesys) and BI platforms. Experience with call center routing platforms (Genesys, Cisco, AWS) Ability to automate reporting and...SuggestedTemporary workH1bWork at officeLocal areaRemote workWork visaMonday to FridayFlexible hoursShift work- ...Knowledge of digital solutions, customer care centers (Operations), and customer experiences (e.g. SMS, Messaging, Chatbots, IVR, Verint Voice and Screen recordings, Medallia Surveys, agent metrics and desktop tools, and customer and agent experience) Detailed knowledge...SuggestedWork experience placementLocal area
$28 - $33.5 per hour
...and communication skills Experience working with BPO vendors or outsourced contact centers Familiarity with WFM tools (NICE, Verint, Calabrio, Playvox, Assembled, or similar) Experience supporting seasonal or high-growth environments Exposure to Zendesk, Salesforce...SuggestedTemporary workSeasonal workWork at officeRemote work- ...Marketing Events Specialist Verint is looking for an experienced marketing events person to join their fast-paced Demand Generation Team. This role will provide tactical and programmatic support for Verint direct events including industry tradeshows, customer and sales...Work experience placementLocal areaShift workWeekday work
- ...forecasting, capacity planning, and real‑time execution. Strong command of workforce management platforms (e.g., Playvox, Teleopti, NICE, Verint) and comfort using them to manage forecasting, scheduling, and reporting functions. High proficiency in analyzing operational data...Hourly payTemporary workWork experience placementSeasonal workShift work
- ...training) Energetic, self-starter with a positive attitude Certification in the following is a plus. DMP, BOSCH, HONEYWELL, PACOM, VERINT, LENEL, MARCH, WATCHDOG. Benefits Paid company training Medical, Dental, Vision, and Life Insurance 401K with 60% Match up to 6% of...
$65k - $89k
...software required, or equivalent education and experience combination ~ Associate's or Bachelor's degree preferred ~ Experience with Verint & Cisco environments preferred ~3 years' experience developing forecasts for a contact center environment. ~ Prior experience...Full timeTemporary workShift work$25 - $37 per hour
...troubleshooting Fire systems a Plus Lenel OnGuard Certification, other enterprise grade access control system certification a plus Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus Strong working knowledge of Windows Server and...Temporary workWork at officeShift work$89.65k - $108.97k
...and Excel. Familiar with Asset Management Systems. Familiar with Customer Relationship Management Databases such as Salesforce and Verint (311). Ability to work effectively and efficiently under strict and tight deadlines. Ability to interact effectively with other...Full timeTemporary workWork experience placementWork at office$25 - $28 per hour
...on service level or contractual metrics Coordinate with IT Security to create new employees in the “SSO” systems (Symbee, Amazon, Verint) and add/adjust/monitor appropriate skills/permissions Create/Adjust routing profiles (skills) in ACD and Workforce Management Systems...Hourly payAfternoon shift- ...Communication Manager, System Manager, Session Manager, Aura messaging and conferencing, and CMS. ~ CCaaS experience with Five9, NICE, Verint, or similar. ~ Hands-on experience with Teams Phone, Zoom Phone, or other UCaaS platforms. ~ Expertise in SIP trunking, carrier...Hourly payLocal areaRemote work
Eliassen Group
Boston, MA22 days ago $56.28k - $79.26k
...large or imperfect datasets across multiple data sources. Bonus Points If You Have: Experience with WFM / WFO platforms such as Verint, NICE, Genesys, Avaya CMS, or Calabrio. Knowledge of Avaya telephony or similar contact center routing platforms. Familiarity...Temporary workWork at officeWork visa- ...Suite Applications (i.e. MS Word, Excel, PowerPoint, etc...) and other call center-specific software / systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project management skills. Excellent oral and...Full timeContract workWeekend work
- ...Microsoft Access, Erlang C, ODBC Experience with scheduling/workforce management applications (e.g. Optimizer, Blue Pumpkin, IEX, Verint, Pipkins) Benefits Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local...Minimum wageFull timeLocal areaWork from homeFlexible hours
$130k
...concentration on new add-on business and product expansion across the Northeast Territory. The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within their assigned territory. The AE is responsible for owning and...Work experience placementLocal area- ...enterprise grade CCTV and Access Control systems a plus Strong working knowledge of the following systems: Bosch, DMP Honeywell, Pacom, Verint, Avigilon, March, Axis, Lenel, Software House Holds a Nicet or Ohio Fire license (preferred but not required) Securitas...Temporary workWork at office
- ...and call volume fluctuations. Manage scheduling, capacity planning, and workload balancing using workforce management tools (e.g., Verint). Provide weekly and monthly performance reporting to senior leadership, translating data into actionable staffing and workflow recommendations...Temporary workWork at officeLocal areaImmediate start
- ..., operations analytics, or contact center support roles. Hands‑on experience with Workforce Management platforms such as Genesys, Verint, or comparable tools preferred. Demonstrated ability to analyze data, identify trends, and communicate findings clearly. Strong working...Temporary workSeasonal workWork at officeFlexible hours
