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- ...Job Title: Verint System Administrator Job Summary The Verint System Administrator is responsible for the installation, configuration, maintenance, and optimization of Verint systems and supporting infrastructure. This role ensures high availability, performance...Suggested
$85k - $113.3k
What We Do We are seeking a strategic, Verint SME to own the vision, governance, and enterprise adoption of Verint Speech Analytics and Automated Quality (AQ). This role leads the transformation of customer interaction data into operational excellence, compliance strength...SuggestedFor contractorsLocal area$94.9k - $135.6k
...user needs and conducts regular assessments, maintenance and enhancements of existing applications. Responsibilities Lead Verint build projects to optimize solutions based on client needs and requirements Support Verint environmental stability Provide guidance...SuggestedFull timeTemporary workWork experience placementImmediate startFlexible hours- A leading company in the home warranty industry is seeking a strategic Verint SME to drive the vision and governance of Verint Speech Analytics and Automated Quality. The role includes optimizing analytics strategy, leading cross-functional improvements, and ensuring compliance...Suggested
- ...integrating AI technologies to enhance customer experience and streamline operations. We are seeking an experienced and innovative Verint AI Software Engineer to join our team supporting a premier U.S. Property & Casualty insurance carrier. This role is ideal for a...SuggestedFull timeWork at officeRemote workFlexible hours
$85k - $113.3k
A leading insurance company is seeking a Verint SME to lead the vision and governance of Verint Speech Analytics. In this role, you will optimize analytic strategies and drive improvements across customer interactions. The ideal candidate has 3-5+ years of relevant experience...Suggested$21.46 - $28.17 per hour
...leadership. ~1+ years of experience in a "customer-facing" role (even if the "customer" is internal). Bonus points: 1+ years of experience using WFM tools (NICE, InContact, Five9, Verint, etc.) 1+ years of experience in real-time workforce analysis Oscar HealthSuggestedHourly payRemote workWork from homeHome officeShift work- ...Office applications (i.e. MS Word, Excel, PowerPoint, etc...) and other call center-specific software / systems (i.e. CMS/IEX, NICE, VERINT, etc.). Supervisory and people-management skills. Project management skills. Excellent oral and written English...Suggested
- ...center management systems/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International). Consistently meet or exceed individual production metrics and quality KPIs, some of...SuggestedLocal areaRemote workMonday to FridayFlexible hours
- ...PREFERRED EXPERIENCE: 1-3 years Preferred Systems Training: Microsoft Office Genesys Salesforce Pega QNXT CRM Verint Kronos Microsoft Teams Video Conferencing CVS Caremark Availity To all current Molina employees: If you are...SuggestedRemote jobWork at officeShift workWeekend work
- ...~ Credit union or financial services background preferred. ~ Strong skills in workforce management platforms (e.g., Five9, NICE, Verint) and data-driven decision-making. ~ A leader with excellent communication, coaching, and change management abilities who thrives...SuggestedRemote work
Community Choice Credit Union
Warren, MIa month ago $87k - $154k
...consulting roles. Desired Qualifications: Experience with workforce management or workforce engagement tools such as Alvaria and Verint Strong background in solution design, configuration, and administration of WFO platforms. Experience supporting the...SuggestedWork experience placement$56.88k - $74.66k
...experience with MS Excel (Pivot Tables, Formulas, etc.) Bonus points: ~1+ Years Experience using WFM tools (NICE, InContact, Five9, Verint, etc.) ~1+ years experience in real-time workforce analysis ~ Experience creating & utilizing IEX / CXOne / inContact reports...SuggestedFull timeWork at officeRemote work- ...Management or related/lili3 5+ years Call Center experience in workforce management function (Required)/lili1+ year experience working with Verint, Genesys WFO or another workforce management systems (Required)/lili1+ year experience with ACD / IVR Reporting (Required)/...SuggestedDay shift
- ...Suite Applications (i.e. MS Word, Excel, PowerPoint, etc...) and other call center-specific software / systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project management skills. Excellent oral...SuggestedFull timeContract workWeekend work
$64 per hour
...Salesforce, ServiceNow etc.,) o Experience with CRM API's and data models o Good to have experience integrating with WFM systems like Verint. • Technical Skills o Strong programming skills using Java, Spring Boot o Experience with SQL and NoSQL databases (e.g.,...Hourly payFull timeWork experience placementImmediate start- ...skills including complex formulas, pivot tables, and macros Proficiency with WFM platforms (Assembled, Tymeshift, Playvox, NICE, Verint, or similar) Strong SQL skills for data extraction and analysis Experience with BI tools (Tableau, Power BI, Looker)...Remote jobFull timeTemporary workFor contractorsSeasonal workLocal areaFlexible hoursShift work
- ...2+ years of experience in workforce planning or call center operations. Proficiency in workforce management software (e.g., NICE, Verint). Strong analytical skills and experience with data analysis tools (Excel, SQL, etc.). Excellent communication and collaboration...Temporary workFlexible hoursDay shift
$17 - $20 per hour
...ability to assess account history, campaign effectiveness, and billing patterns ~ Familiarity with Salesforce, Stripe, Five9, IEX, Verint and customer lifecycle stages, and CRM best practices preferred ~ A growth mindsetsomeone who learns quickly, adapts in a fast-...Full timeWork at officeRemote work$165k
...of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Verint Systems. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there...Full timeWork experience placementLocal areaRemote workShift work- ...~Avaya QM (Quality Monitoring) ~Avaya Modular Messaging/Aura Messaging ~Avaya Ethernet Switching ~Session Border Controllers ~Verint/Witness CSCM (Contact Store Communication Manager) What You Need for this Position: Extensive experience with the following technologies...Hourly payWork at office
$70k - $71k
..., including predictive analytics and automation tools Demonstrated experience with workforce management software (e.g., NICE IEX, Verint, Genesys, Calabrio, Talkdesk, Aspect, or similar) and related platforms for scheduling, forecasting, real-time management Advanced...Full timeTemporary workWork at officeLocal areaRemote workWorldwideShift work$90k - $130k
...Prior experience with the following physical security technology products: Access Control: Honeywell ProWatch, Video Surveillance: Verint / March Networks, Alarm Systems: Bosch / DMP / Pacom. · Advanced experience manipulating large datasets using Excel, Access, and...Full timeWork at office$59.3k - $80.9k
...Required Qualifications Minimum 3 years of Workforce Management experience Knowledge & experience with a WFO software (ex: Verint and Genesys) Intermediate level knowledge of Microsoft products such as OneDrive, Excel and PowerPoint Demonstrated...Bi-weekly payFull timeTemporary workApprenticeshipWork at officeRemote workWork from homeHome officeMonday to FridayFlexible hours$25k
...with stakeholders of all levels of seniority and tenure throughout the organization Experience working in WFM tools (e.g., Playvox, Verint, Assembled), with a deep understanding of the technological aspects of its setup Experience working with BPO organizations to...Work at officeLocal areaRemote workWork from homeHome officeFlexible hours- ...exacqvision , edvrclient , omnicast , synergis , hd camera, video management, ip video, access camera, dsc, siveillance , verint , powerseries , powerg , intrusion, network video, xprotect , vms , securos , Electrical wiring, avigilon , genetec...Permanent employmentWork at officeImmediate startNight shiftDetroit, MI2 days ago
$175k - $220k
...SIP, SBC, and PSTN SIP trunking expertise Experience with phones, softphones, and video endpoints UC compliance & recording tools (Verint, NiCE, Calabrio, etc.) Cisco UC APIs and automation (Python, PowerShell) Cloud conferencing integrations (Webex, Zoom, Teams) Virtualized...Full time$15 per hour
...submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person...Remote jobFull timeLocal areaWork from homeFlexible hours- ...Maintain electronic records of hooding permits of all parking meters for billing purposes. Take time-sensitive 311 service calls using Verint/Lagan, handle and investigate/resolve open cases, and promptly respond to emails and ABM for terminal access and repairs promptly...Full timeTemporary workWork at officeLocal areaVisa sponsorshipWork visaFlexible hours
$64.38k - $96.58k
...navigation of customer relationship management systems In-depth familiarity with workforce management and scheduling tools (i.e. Aspect, Verint, NICE IEX, Genesys WFM, TalkDesk) Strong organizational skills and attention to detail Ability to work with and analyze data...Full timeTemporary workShift work
