...service standards for member experience such as Average Speed of Answer, Service level and abandonment rate.
Maintains regular contact with team members regarding individual performance and overall department achievement of service and quality standards to provide coaching...
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POSITION OVERVIEW:
CONTACT TRACING OPERATIONS MANAGER SUPPORTING PUBLIC SECTOR CLIENTS... ...Our team is looking for experienced call center leaders to support commercial and public... ...is needed, please contact Kate Murph, Vice President of Human Resources, .
EQUAL OPPORTUNITY...
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...AWS Certified Solutions Architect, Genesys Certified Architect, or similar are a plus.
We are looking for an experienced Contact Center Solution Architect to join our Customer Application team.
As the Solution Architect, we are seeking someone to play a critical...
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...millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
Job Overview:
As the Sales Contact Center Specialist, responsibilities will include performing key functions within the sales organization including conducting outbound...
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...better business results.
Title and Summary
Executive Vice President, Mastercard Policy Center
Overview
Reporting to the Chief Legal and Global... ...to complete the online application process, please contact ****@*****.*** and identify the...
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Overview:
PharmScript is one of the nation’s leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients. When you join the PharmScript family, you join the ranks of more than 2,000 dedicated...
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...skills, we need your help in managing call center customer service agents. While your team... ...WHAT DOES SOMEONE IN THIS ROLE DO?
Contact Center Supervisors are responsible for the... ...is needed, please contact Kate Murph, Vice President of Human Resources.
EQUAL OPPORTUNITY...
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...Vice President - Creative
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158
If you're a leader who will... ...chefs and seasonal dinner-to-go options.
First-class fitness center with complimentary personal trainers.
Over four miles of...
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...exactly who our customers are and what they need the moment they contact us. Using information from previous interactions and current... ...Square.
You Will:
Build and maintain a voice focused contact center omni channel platform for Square to have productive and...
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Local area
...Supervisory Position
Functions Supervised: Member Service Center
Primary Functions: Oversee the operations of the Member... .... Lead the integration and strategic management of the contact center technology platform to enhance contact center operations...
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**Company**
Federal Reserve Bank of Cleveland
LEADERSHIP OPPORTUNITY
Vice President / Assistant Vice President - Center for Inflation Research
Leadership Opportunity:
The Federal Reserve Bank of Cleveland is seeking a Vice President or Assistant Vice President...
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...corporate offices are in Memphis, TN. For more information, visit fecca.com.
Title: Contact Center Representative (Call Center)
Reports To: Supervisors and Assistant Vice President, Member Services
Schedule: Various between 7:30 a.m. - 5:30 p.m., Monday -...
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Immediate start
Monday to Friday
...accountability, collaboration, and continuous improvement.
Operational Excellence:
Oversee the day-to-day operations of the distribution center, ensuring timely and accurate order fulfillment.
Implement best practices to optimize inventory management, order processing,...
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...organization that is committed to excellence and industry leadership for over 110 years.
The Vice President of Customer Service will lead Multi-Colors Customer Service Center of Excellence and will be responsible for implementing transformative change across multiple...
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...Job Description
As the Vice President of Sales at Wesco Data Center Solutions (WDCS), you will play a pivotal role in spearheading and directing sales initiatives, focusing specifically on the dynamic Bay Area market. You will focus on emerging technology companies...
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...Vice President, Global Headquarter Support Center
About the Company
Influential engineering & electronics company
Industry
Industrial Automation
Type
Public Company
Founded
1847
Employees
10,001+
Categories
Consumer Electronics
Electrical...
Remote job
...Harbor Health is seeking a highly qualified and experienced Senior Vice President of Community Health Centers (SVP of CHCs) to oversee the operations of our federally qualified health centers (FQHCs) with multiple locations.
Harbor Health offers an excellent, comprehensive...
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...Job Summary:
The Contact Center Representative performs an essential service role by providing world class experience to the credit union's membership. This position is responsible for assisting our members with their financial needs, processing account transactions...
Saturday
...Guilford County, NC
Job Type: Permanent Full-Time
Job Number: 24-05284 65021840
Department: Dept of Revenue
Division: CONTACT CENTERS
Opening Date: 04/18/2024
Closing Date: 4/26/2024 5:00 PM Eastern
Job Class Title: Administrative Specialist I...
Holiday work
Permanent employment
Full time
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Work experience placement
Flexible hours
...Time
Education Level
High School
Travel Percentage
None
Job Shift
Day
Job Category
Customer Service
Contact Center Agent
Summary/Purpose of the Position:
The Contact Center Agent assists customers and businesses via telephone, chats, and...
Full time
Work experience placement
Local area
Shift work
...environment where you are empowered to take ownership of your area of responsibility, we would like to speak to you.
Location: Contact Center in Fort Worth
Monday - Friday 6am - 7pm and half day Saturdays
The Contact Center Supervisor is responsible for...
Flexible hours
Saturday
Monday to Friday
...automotive sales as one of the largest privately owned dealership groups in the United States.
Holman is currently hiring a Contact Center Administrator in their Client Relations department. This position offers a great opportunity to start your career with Holman....
Full time
Local area
Currently hiring
Flexible hours
3 days per week
...getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Supervisor, Contact Center will be responsible for the daily supervision and coordination of the Patient Access Center, a fast-paced centralized contact...
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Shift work
Saturday
Monday to Friday
...worklet, please review this tip sheet.
The Department of UHealth Connect has an exciting opportunity for a full-time Manager, Contact Center to work in Miami, FL. The individual in this position is part of the UHealth Connect Contact center and as a key member of our...
Full time
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Worldwide
...Contact Center Agent I - North Campus
Essential Job Functions:
* Respond to inquiries via telephone and email that include the following information:
* Admissions application process
* Transcript process handling
* College testing process
* New student orientation...
...Job Description
What's in it for you as a Contact Center Representative:
Hybrid position
Training and ongoing coaching to learn highly desired skills for career development.
Opportunity to be part of a growing organization where you can make an impact on members...
Holiday work
Saturday
...registered for services in various departments within the organization. Responsible for supporting Medical, Dental, Eye Care, Contact Center, or Patient Benefit teams in the efficient processing of patients and the successful application of fiscal procedures.
At...
Long Home Products has an opening for an experienced Contact Center Director to join our Corporate team in Savage MD!
The Contact Center Director leads day-to-day contact center operations - inbound and outbound. The Contact Center Director is responsible for the management...
Full time
Part time
...Vice President, Center for Technology and Society
About the Company
Philanthropic organization combatting anti-semitism & extremism through educational resources
Industry
Non-Profit Organization Management
Type
Non Profit
Founded
1913
Employees...
Remote job
Overview:
Memorial Blood Centers ( MBC.ORG ), a division of Innovative Blood Resources (), has been saving and sustaining lives since... ...in the leading and oversight of day-to-day operations of the Contact Center. Provides supplemental training and coaching of employees...
Hourly pay
Flexible hours
Night shift
Saturday