...issues, providing clear solutions to customers; Engage in proactive customer outreach initiatives to minimize recurring issues; Communicate effectively with internal teams and customers; Escalate ambiguous issues to the appropriate teams for resolution...Hiring Fast... 
Work from home
Hourly pay
Remote job

Truework

Palo Alto, CA
11 hours ago
 ...health care coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage...  ...records of customer interactions, process customer accounts and file documents; Take the extra mile to engage customers...Hiring Fast... 
Work from home
Remote job

SchooLinks

Palo Alto, CA
1 day ago
 ...in compliance with HIPAA regulations, ensuring confidentiality and accuracy; Coordinate with providers, technical support, and other team members to ensure seamless patient care; Provide excellent customer service to patients via phone, email, and chat...Hiring Fast... 
Work from home
Remote job

Carda Health

Palo Alto, CA
12 hours ago
 ...prior to their release; Provide customers with status updates, and follow up on backorders; Use CRM to track and process all customer questions and issues until they're solved; Use project management tools to stay organized and collaborate with coworkers...Hiring Fast... 
Work from home
Hourly pay
Remote job

APEX Wheels

Palo Alto, CA
4 days ago
 ...loyal users; Collaborate cross-functionally to drive resolution of customer issues; Become a subject matter expert on listed products and provide technical support such as basic troubleshooting as needed; Update orders with exceptions in proprietary system...Hiring Fast... 
Work from home
Remote job

nok

Palo Alto, CA
11 hours ago
 ...issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and...  ...documents related to Customer operations, including SOPs, email templates, internal knowledge base articles, and more...Hiring Fast... 
Work from home
Hourly pay
Remote job

Snap! Mobile

Palo Alto, CA
4 days ago
 ...Escalate technical issues to the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials; Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features...Hiring Fast... 
Work from home
Hourly pay
Remote job

Rocket Money

Palo Alto, CA
2 days ago
 ...efficiently; Serve as the conduit from the CrossFit Games to the public and participants (athletes) who have questions or need information; Provide backend support for all virtual and in-person CrossFit Games competitions; Update macro's and write FAQ articles...Hiring Fast... 
Work from home
Hourly pay
Remote job

CrossFit

Palo Alto, CA
3 days ago
 ...maintain documents, files, and records and handle office supplies inventory and place orders when necessary; Prepare and edit documents, reports, presentations, and other materials using Microsoft Office Suite (Word, Excel, PowerPoint) or other software tools...Hiring Fast... 
Work from home
Hourly pay
Remote job

JeffreyM Consulting

Palo Alto, CA
11 hours ago
 ...understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair understanding of Reconstruct to effectively troubleshoot support issues; Update technical documentation as appropriate...Hiring Fast... 
Work from home
Remote job

Reconstruct

Palo Alto, CA
4 days ago
 ...$20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer...  ...inquiries with precision and efficiency; Offer comprehensive technical assistance to both Web and Mobile app users...Hiring Fast... 
Work from home
Remote job
Home office
Weekday work

Underdog Fantasy

Palo Alto, CA
11 hours ago
 ...ownership, and sound judgment; Gather and accurately document the pet's medical information and schedule appointments in an effective manner; Guide emotional conversations in a calm and peaceful manner; Meet all productivity, quality, and performance standards...Hiring Fast... 
Work from home
Hourly pay
Remote job

Lap of Love

Palo Alto, CA
2 days ago
 ...completeness before entering it into the database; Perform quality checks on data to ensure accuracy and consistency; Collaborate with other team members to ensure data is entered and maintained correctly; Assist with other clerical duties as assigned...Hiring Fast... 
Work from home
Hourly pay
Remote job

The League

Palo Alto, CA
11 hours ago
 ...providing invoices and up-to-date balances; Develop and maintain comprehensive knowledge of the CropX product suite; Comfortably coach customers on how to leverage the CropX platform; Advocate for customer needs to help drive product and service improvements...Hiring Fast... 
Work from home
Remote job

CropX

Palo Alto, CA
1 day ago
 ...Assist with inquiries regarding pharmacy issues from members, providers, and pharmacy representatives; Exceed established performance goals in the areas of efficiency, call quality, customer satisfaction, first call resolution, adherence, and attendance...Immediate Hire... 
Immediate start
Work from home
Remote job

BroadPath

Palo Alto, CA
1 day ago
 ...friendly, courteous, professional manner and warm transfer all calls to the appropriate business partner; Leave concise and clear notes using internal documentation system, while speaking with customer; Meet or exceed Key Performance Indication (KPI) metrics...Hiring Fast... 
Work from home
Remote job

HearingLife

Palo Alto, CA
2 days ago
 ...Resolve customer issues through a high volume of customer contacts (phone, email, and chat); Stay in the know about SeatGeek's latest features, enterprise clients, and SeatGeek ticketed events; Use metrics and consumer insight to help make SeatGeek better...Hiring Fast... 
Work from home
Hourly pay
Remote job

SeatGeek

Palo Alto, CA
1 day ago
 ...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast... 
Work from home
Remote job

Safara

Palo Alto, CA
4 days ago
 ...coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with...  ...for their call; Document patient and/or provider interactions; Work cross-functionally to improve patient outcomes...Hiring Fast... 
Work from home
Remote job

Quartet Health

Palo Alto, CA
11 hours ago
 ...coordinating product, operations and field team technology and support; Achieve/exceed individual and team customer satisfaction and quality targets; Maintain active records and internal coordination of each interaction to ensure timely and accurate follow up...Hiring Fast... 
Remote job

BOSSCAT

Palo Alto, CA
11 hours ago
 ...dealer maintenance, and dealership specials; Receive inbound service calls; Log customer information and purify customer database; Meet and exceed daily goals and call volume; Build sustainable relationships and engage customers by taking the extra mile...Hiring Fast... 
Work from home
Hourly pay
Remote job

Proactive Dealer Solutions

Palo Alto, CA
12 hours ago
 ...services; Generate reports and analyze data to provide insights that support sales strategies; Respond promptly to internal inquiries and provide exceptional support; Identify opportunities for process improvements and contribute to ongoing optimization...Hiring Fast... 
Work from home
Remote job

OTK Media

Palo Alto, CA
1 day ago
Job Description Job Description Job Title : Registered Behavior Technician Location : Belmont, CA We are interviewing for a Registered Behavior Technician. Please see details below: Details/Specifications: FT Hourly High likelihood of renewal ...
Immediate start
Hourly pay

BlazerJobs

Palo Alto, CA
14 days ago
 ...Palo Alto, CA. This contract is for the full school year. Director is scheduling interviews, so APPLY today! In this role you will be working in a special education classroom and assisting the lead teacher; you will also have the chance to work with students 1:1. The... 
Immediate start
Full time
Contract work

Soliant

Palo Alto, CA
14 days ago
 ...phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data in various platforms...Hiring Fast... 
Hourly pay
Remote job
Night shift

Rain

Palo Alto, CA
11 hours ago
 ...compassionate Caregivers for both full time and part time positions. We are hiring for multiple locations on The Peninsula from Sunnyvale to San...  ...and we do offer training. Our Caregivers love to work with Senior Helpers because we are a family! We are the ONLY Homecare... 
Immediate start
Hourly pay
Weekly pay
Full time
Part time
Flexible hours
Shift work

Senior Helpers

Palo Alto, CA
1 day ago
 ...and health records Adhere to best nursing practices, standards, and protocols Requirements and skills Proven work experience as a Medical-Surgical Nurse or similar role In-depth knowledge of best practices in medical-surgical nursing Exceptional... 
Work experience placement

LA Healthcare & Professional Inc.

Palo Alto, CA
1 day ago
 ...Looking for a new job, register today! Join us for our hiring event on Thursday, May 30th from 12:00 pm - 3:30 pm at The Terraces at Los Altos . The day of the event job seekers will have the opportunity to connect in person with our hiring managers and recruiters.... 
Full time
Part time
Casual work
Weekend work

The Terraces at Los Altos - a HumanGood community

Palo Alto, CA
4 days ago
 ...help keep clients healthy, safe, and happy at home. \n\n We support you by: \n \n Getting qualified candidates access to work quickly \n Providing 24/7 on the job...  ...pay & direct deposit \n ~$500 caregiver new hire bonus (must be in good standing and worked a... 
Weekly pay
Holiday work
Full time
Part time
Local area
Shift work
Weekend work
Monday to Friday

Honor

Palo Alto, CA
19 days ago
Right at Home Peninsula is seeking a full time Client Care Manager to join our Team! We are a locally owned home care business that has...  ..., and we are looking for a talented client care manager who can work in a fast paced environment; who has exceptional skills in... 
Full time
Worldwide

Right at Home

Palo Alto, CA
2 days ago