Average salary: $101,544 /yearly

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 ...shipments, and a whole lot more; Teach customers how to use the product, and translate user confusion into product suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles and FAQs...Hiring Fast... 
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Mercury

Palo Alto, CA
6 hours ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Experience Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service...
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Hourly pay
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Rocket Money

Palo Alto, CA
3 days ago
[Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay - As an Administrative Assistant you'll: Schedule and confirm virtual appointments, manage patient records, and coordinate follow-up communications; Assist with daily administrative tasks including call...
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Carda Health

Palo Alto, CA
4 days ago
[Customer Service / Remote] - Anywhere in U.S. / $55K per year / Medical, dental & vision / 401k / Remote worker stipend - As a Member Advocate you'll: Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across...
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Sana

Palo Alto, CA
1 day ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot...
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Rinsed

Palo Alto, CA
3 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...
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Hourly pay
Remote job

Fanatics

Palo Alto, CA
1 day ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance...
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Reconstruct

Palo Alto, CA
4 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach... 
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Remote job
Home office
Weekday work

Underdog Fantasy

Palo Alto, CA
4 days ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients...
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VERO

Palo Alto, CA
1 day ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Health, dental & vision / 401k / PTO - As a Customer Experience Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and...
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Hourly pay
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The Black Tux

Palo Alto, CA
1 day ago
 ...U.S. / $47,500 per year + bonuses / Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with getting connected to mental health care; Obtain information regarding... 
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Quartet Health

Palo Alto, CA
1 day ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure...
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nok

Palo Alto, CA
3 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per year - As a Social Community Associate you'll: Be the friendly face (or voice) that responds to customer inquiries on Attribe's website and social media channels; Craft and post content that keeps customers...
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Attribe

Palo Alto, CA
6 hours ago
[Customer Support / Remote] - Anywhere in the U.S. / $23 per hour / WFH stipend / Health, vision, dental, and life insurance / 401k matching / PTO / $120 a month for tickets to live events - As an Event Expert you'll: Resolve customer issues through a high volume of customer...
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Hourly pay
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SeatGeek

Palo Alto, CA
1 day ago
 ...management); Draft and improve customer-facing and internal support documentation; Leverage AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to improve the customer experience...Hiring Fast... 
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Stronghold

Palo Alto, CA
2 days ago
 ...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast... 
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Safara

Palo Alto, CA
3 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem...
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Runway

Palo Alto, CA
1 day ago
 ...needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify... 
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Hourly pay
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ExecOnline

Palo Alto, CA
3 days ago
 ...communications; Process transactions for materials and subscription offerings; Ensure accurate, timely responses and follow-up with customer inquiries; Work closely with other internal teams to ensure seamless transitions throughout the customer journey...Hiring Fast... 
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Wilson Language Training

Palo Alto, CA
1 day ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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Hourly pay
Remote job

Lap of Love

Palo Alto, CA
2 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour / Mac laptop provided / Paid training - As a Product Support Agent you'll: Engage with customers via email to address their inquiries and concerns; Be a trusted guide and partner to thousands of teachers...
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Hourly pay
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ClassDojo

Palo Alto, CA
1 day ago
[Customer Service / Fully Remote] - Anywhere in U.S. / $20-hr - As a Chat Brand Rep you'll: Assist customers via chat; Engage and inspire dedicated golfers with Titleist brand and product knowledge; Explain concepts at customer's knowledge level; Compare and analyze competitor...
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ThirdChannel

Palo Alto, CA
6 hours ago
[Administrative Assistant / Data Entry / Remote] - Anywhere in U.S. / Competitive pay + benefits / M-F 9:30a-5:30p EST - As an Administrative Client Coordinator you'll: Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding...
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ExamWorks

Palo Alto, CA
6 hours ago
 ...phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data in various platforms...Hiring Fast... 
Hourly pay
Remote job
Night shift

Rain

Palo Alto, CA
4 days ago
 ...Input and maintain internal databases with precision and accuracy; Assist the sales team in preparing sales documents, proposals, and contracts; Collaborate with internal departments to ensure timely and accurate delivery of services; Generate reports and analyze data to... 
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OTK Media

Palo Alto, CA
6 hours ago
[Customer Support / Remote] - Anywhere in U.S. / Up to $45K per year - As a Customer Service Specialist you'll: Provide users with services such as question answering, business consulting, and complaint acceptance; Correctly guide users on daily app usage issues; Review...
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Umate

Palo Alto, CA
1 day ago
Procurement Contract Officer 1&##128269;Business Affairs: Financial Management Services (FMS), Redwood City, California, United StatesNew...  ...hospitals and the Stanford Linear Accelerator Center (SLAC). The FMS work environment is grounded by core values that include adapting to... 
Contract work
Full time
Fixed term contract
Remote job

Stanford University

Palo Alto, CA
6 hours ago
 ...locate missing children, and more. The Role As a Procurement Contracts Specialist, you will embed with multiple business units as...  ...procurements, from intake to contract negotiation and operations. You'll work to establish durable relationships with these assigned business... 
Contract work
Work experience placement
Remote job
Relocation package
Relocation bonus

Palantir Technologies

Palo Alto, CA
3 days ago
 ...Core Medical Group is seeking a travel Home Health Physical Therapist for a travel job in Palo Alto, California. Job Description...  ...tropical vacation. You can earn our Club CoreMed vacation by working contracts and referring other travel professionals. As a travel allied... 
Hourly pay
Weekly pay
Holiday work
Permanent employment
Locum
Interim role
Immediate start
Shift work

Core Medical Group

Palo Alto, CA
2 days ago
 ...don't have experience it is ok. We have many clients just needing companionship and we do offer training. Our Caregivers love to work with Senior Helpers because we are a family! We are the ONLY Homecare agency to get the Great Place to Work Designation! What do we... 
Hourly pay
Weekly pay
Full time
Part time
Immediate start
Flexible hours
Shift work

Senior Helpers

Palo Alto, CA
6 hours ago