Search Results: 558 vacancies
...and address basic tasks like ordering supplies, scheduling appointments, and managing referrals; Provide accurate information, address inquiries, and demonstrate exceptional care qualities; Work closely with other teams on technical issues; Document all communication......
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...kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of tools to manage, communicate and update all stages of a leave; Act responsively, accurately, and with attention to detail in a considerate and...
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...20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer... ...support via live chat, addressing inquiries related to account management and financial transactions; Expertly resolve Pick'em and Draft-...
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...finish; Help customers by identifying their goals, directing them to best practices and answering product questions; Prioritize and manage your backlog of tickets, and stay on top of responsibilities; Manage support documentation; Gather product feedback and share it...
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...improving the customer experience infrastructure; Help develop and improve company processes and internal efficiency; Review patient check-in's and escalate to the medical team if needed; Work with the Medical Team to get new customer prescriptions approved...Hiring Fast...
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...shipments, and a whole lot more; Teach customers how to use the product, and translate user confusion into product suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles and FAQs...Hiring Fast...
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...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...
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...in U.S. / Competitive pay / 100% health care coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage incoming customer inquiries and perform root cause analysis to understand what problems user is facing...
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...response and resolution times, customer satisfaction, and feedback management); Draft and improve customer-facing and internal support... ...AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to...
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...talking about the company; Dive into online conversations, answer questions, and support their community of creators and VIP fans; Help manage the day-to-day of a startup to keep things running smoothly; Gather feedback from users and share insights with the founding team...
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[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance...
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[Call Center / Fully Remote] - Anywhere in U.S. / $45,760 per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep you'll: Handle various types of incoming inquiries, via telephone from clients, regarding insurance products; Answer an average of 45-5...
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...communications; Process transactions for materials and subscription offerings; Ensure accurate, timely responses and follow-up with customer inquiries; Work closely with other internal teams to ensure seamless transitions throughout the customer journey...Hiring Fast...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Experience Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients...
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...needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify...
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