[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot... 
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Rinsed

Mason City, IA
9 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies... 
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Fanatics

Mason City, IA
1 day ago
 ...week / 401k / PTO / Medical, dental & vision - As a Support Desk Agent you'll: Enthusiastically support online participants with support needs by email and phone;...  ...experience on the online learning platform; Work through the hundreds of weekly cases and address participant... 
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ExecOnline

Mason City, IA
9 hours ago
 ...Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach and make sure that... 
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Home office
Weekday work

Underdog Fantasy

Mason City, IA
9 hours ago
 .../ Up to $45K per year / No experience required - As a Customer Support Specialist you'll: Handle incoming customer queries via email and...  ...products and services to offer accurate information to customers; Work closely with other departments, such as product development and... 
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Safara

Mason City, IA
9 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour / Mac laptop provided / Paid training - As a Product Support Agent you'll: Engage with customers via email to address their inquiries and concerns; Be a trusted guide and partner to thousands of teachers... 
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ClassDojo

Mason City, IA
9 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem... 
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Runway

Mason City, IA
9 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure... 
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nok

Mason City, IA
9 hours ago
 ...Center / Fully Remote] - Anywhere in U.S. / Up to $21 per hour / Medical, Dental and Vision / 401k / M-F 8a-5p PST - As a Customer Support Specialist you'll: Independently resolve high volumes of inbound tickets via phone, email, and chat, aiming to solve 50-60 daily tickets... 
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Truework

Mason City, IA
9 hours ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients... 
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VERO

Mason City, IA
3 days ago
 ...Remote] - Anywhere in U.S. / Competitive pay / 100% health care coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage incoming customer inquiries and perform root cause analysis to understand what problems... 
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SchooLinks

Mason City, IA
2 days ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance... 
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Reconstruct

Mason City, IA
9 hours ago
 ...- Anywhere in U.S. / $47,500 per year + bonuses / Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with getting connected to mental health care; Obtain information... 
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Quartet Health

Mason City, IA
9 hours ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve... 
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CrossFit

Mason City, IA
4 days ago
 ...Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag... 
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Snap! Mobile

Mason City, IA
9 hours ago
[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary / Health benefits / PTO - As a Sales Support/Data Entry Specialist you'll: Input and maintain internal databases with precision and accuracy; Assist the sales team in preparing sales documents... 
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OTK Media

Mason City, IA
9 hours ago
 ...Medical, dental, vision & life / 401k match / PTO / Laptop provided - As an Administrative Assistant you'll: Provide administrative support to ensure efficient office operations, including managing phone calls, emails, calendars, scheduling meetings, and making travel... 
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JeffreyM Consulting

Mason City, IA
1 day ago
 ...Specialist you'll: Help customers place new orders and edit existing orders; Process returns, exchanges, warranties, and refunds; Review online orders for potential fraud or other issues prior to their release; Provide customers with status updates, and follow up on... 
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APEX Wheels

Mason City, IA
1 day ago
[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $18 per hour / Must be able to work CST hours / Training provided - As a Data Entry Clerk you'll: Search documents for pertinent information; Enter data into a worksheet; Review and backup your work;... 
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Russell Tobin

Mason City, IA
1 day ago
 ...Unlimited PTO - As a Customer Experience Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide...  ...the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials; Use the Rocket... 
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Rocket Money

Mason City, IA
2 days ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Experience Rep you'll: Communicate with customers via phone, email and chat; Quickly build rapport and respond to incoming queries or issues in a professional, compassionate manner; Assist...
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CropX

Mason City, IA
9 hours ago
 ...BOSSCAT's services; Provide accurate information and proactive updates coordinating product, operations and field team technology and support; Achieve/exceed individual and team customer satisfaction and quality targets; Maintain active records and internal coordination of... 
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BOSSCAT

Mason City, IA
1 day ago
[Customer Support / Remote] - Anywhere in the U.S. / $23 per hour / WFH stipend / Health, vision, dental, and life insurance / 401k matching / PTO / $120 a month for tickets to live events - As an Event Expert you'll: Resolve customer issues through a high volume of customer... 
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SeatGeek

Mason City, IA
2 days ago
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box...
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Firstsource

Mason City, IA
9 hours ago
[Customer Service / Remote] - Anywhere in U.S. / $55K per year / Medical, dental & vision / 401k / Remote worker stipend - As a Member Advocate you'll: Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across...
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Sana

Mason City, IA
9 hours ago
[Call Center / Remote] - Anywhere in the U.S. / Competitive pay / Medical benefits / 401K- As a Member Service Rep you'll: Advise and resolve any customer needs, and approach each interaction in an empathetic, and efficient manner; Assist with inquiries regarding pharmacy...
Immediate start
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BroadPath

Mason City, IA
2 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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Lap of Love

Mason City, IA
4 days ago
[Call Center / Remote] - Anywhere in U.S. / Competitive Pay - As an Inbound Customer Service Rep you'll: Interact with customers, via incoming phone calls, to provide information in response to marketing inquiries; Answer questions regarding HearingLife's important health...
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HearingLife

Mason City, IA
2 days ago
[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $67.9K per year - As a Data Entry Operator you'll: Input data into database software and check to ensure the accuracy of the data that has been inputted; Resolve discrepancies in information and obtain...
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Hamodia

Mason City, IA
4 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Health, dental & vision / 401k / PTO - As a Customer Experience Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and...
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The Black Tux

Mason City, IA
9 hours ago