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...in compliance with HIPAA regulations, ensuring confidentiality and accuracy; Coordinate with providers, technical support, and other team members to ensure seamless patient care; Provide excellent customer service to patients via phone, email, and chat...Hiring Fast...
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...Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email); Help new customers with their onboarding, making sure members understand and select appropriate health...
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...Coordinator you'll: Foster collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails; Manage the flow of necessary leave paperwork, handling multiple concurrent leaves with finesse; Document and...
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...you'll: Coordinate care for workers' compensation clients through phone and online channels; Handle inquiries and address basic tasks... ...address inquiries, and demonstrate exceptional care qualities; Work closely with other teams on technical issues; Document all communication...
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[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box...
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...Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email... ...in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers... ...organization of documents related to Customer operations, including SOPs, email templates,...
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...Center / Remote] - Anywhere in U.S. / Competitive Pay - As an Inbound Customer Service Rep you'll: Interact with customers, via incoming phone calls, to provide information in response to marketing inquiries; Answer questions regarding HearingLife's important health services...
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...Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's... ...information and proactive updates coordinating product, operations and field team technology and support; Achieve/exceed individual...
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...Thoroughly research and find answers to customer inquiries; Learn about the products and systems in order to better understand how things work together; Provide Tier 1 and 2 support for one primary product, adding a secondary product when ready; Show respect for all...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot...
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...Anywhere in U.S. / Competitive pay - As a Customer Experience Rep you'll: Serve as the first point of contact for customers via email and phone; Respond promptly and courteously to customer inquiries, concerns, and complaints; Identify customer needs, clarify information, and...
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...Experience Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and email, both inbound and outbound; Adhere to all performance expectations and key metrics including Customer Satisfaction...
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...Enthusiastically support online participants with support needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly,...
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...a month for tickets to live events - As an Event Expert you'll: Resolve customer issues through a high volume of customer contacts (phone, email, and chat); Stay in the know about SeatGeek's latest features, enterprise clients, and SeatGeek ticketed events; Use metrics...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...
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...401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure they have an OUTSTANDING experience; Proactively address customers' problems before they arise...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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...customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures;...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $65K per year / Benefits - As a Customer Support Specialist you'll: Provide assistance to users, helping them navigate through Medsender and troubleshoot issues they may encounter; Actively collaborate with the...
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