...shipments, and a whole lot more; Teach customers how to use the product, and translate user confusion into product suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles and FAQs...Hiring Fast... 
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Mercury

Westfield, MA
14 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As a Leave Specialist you'll: Drive success through initial customer kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of ...
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Sparrow

Westfield, MA
12 hours ago
[Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay - As an Administrative Assistant you'll: Schedule and confirm virtual appointments, manage patient records, and coordinate follow-up communications; Assist with daily administrative tasks including call...
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Carda Health

Westfield, MA
12 hours ago
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As an Administrative Leave Coordinator you'll: Foster collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails; ...
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Sparrow

Westfield, MA
2 days ago
[Customer Service / Remote] - Anywhere in U.S. / $55K per year / Medical, dental & vision / 401k / Remote worker stipend - As a Member Advocate you'll: Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across...
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Sana

Westfield, MA
12 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...
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Hourly pay
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Fanatics

Westfield, MA
4 days ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot...
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Rinsed

Westfield, MA
3 days ago
[Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately...
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American Logistics

Westfield, MA
2 days ago
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Create spreadsheets to track important client information and orders; Transfer data from hard copy to a digital database; Update client information in a database; Organize...
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Family ReEntry

Westfield, MA
3 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach... 
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Home office
Weekday work

Underdog Fantasy

Westfield, MA
3 days ago
 ...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast... 
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Safara

Westfield, MA
12 hours ago
 ...communications; Process transactions for materials and subscription offerings; Ensure accurate, timely responses and follow-up with customer inquiries; Work closely with other internal teams to ensure seamless transitions throughout the customer journey...Hiring Fast... 
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Wilson Language Training

Westfield, MA
1 day ago
 ...U.S. / $47,500 per year + bonuses / Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with getting connected to mental health care; Obtain information regarding... 
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Quartet Health

Westfield, MA
3 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per year - As a Social Community Associate you'll: Be the friendly face (or voice) that responds to customer inquiries on Attribe's website and social media channels; Craft and post content that keeps customers...
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Attribe

Westfield, MA
14 hours ago
[Customer Service / Fully Remote] - Anywhere in U.S. / $20-hr - As a Chat Brand Rep you'll: Assist customers via chat; Engage and inspire dedicated golfers with Titleist brand and product knowledge; Explain concepts at customer's knowledge level; Compare and analyze competitor...
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ThirdChannel

Westfield, MA
12 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Health, dental & vision / 401k / PTO - As a Customer Experience Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and...
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The Black Tux

Westfield, MA
12 hours ago
 ...Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and catalogue issues appropriately utilizing internal ticketing tool;... 
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Snap! Mobile

Westfield, MA
3 days ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Experience Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service...
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Hourly pay
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Rocket Money

Westfield, MA
2 days ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients...
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VERO

Westfield, MA
1 day ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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Hourly pay
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Lap of Love

Westfield, MA
2 days ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance...
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Reconstruct

Westfield, MA
2 days ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure...
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nok

Westfield, MA
1 day ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem...
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Runway

Westfield, MA
1 day ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour / Mac laptop provided / Paid training - As a Product Support Agent you'll: Engage with customers via email to address their inquiries and concerns; Be a trusted guide and partner to thousands of teachers...
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ClassDojo

Westfield, MA
12 hours ago
[Administrative Assistant / Data Entry / Remote] - Anywhere in U.S. / Competitive pay + benefits / M-F 9:30a-5:30p EST - As an Administrative Client Coordinator you'll: Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding...
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ExamWorks

Westfield, MA
14 hours ago
 ...phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data in various platforms...Hiring Fast... 
Hourly pay
Remote job
Night shift

Rain

Westfield, MA
4 days ago
[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary / Health benefits / PTO - As a Sales Support/Data Entry Specialist you'll: Input and maintain internal databases with precision and accuracy; Assist the sales team in preparing sales documents...
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OTK Media

Westfield, MA
1 day ago
[Customer Support / Remote] - Anywhere in U.S. / Up to $45K per year - As a Customer Service Specialist you'll: Provide users with services such as question answering, business consulting, and complaint acceptance; Correctly guide users on daily app usage issues; Review...
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Umate

Westfield, MA
2 days ago
 ...Westlake offers you the potential to enrich your work life and career experience in an...  ...in the communities in which we operate. JOB SUMMARY The Resource Technician coordinates...  ...communication skills, both oral and in writing Ability to lead and coach others Familiarity... 
Contract work
Monday to Friday

Westlake Corporation

Westfield, MA
3 days ago
 ...nationally recognized leader in healthcare quality and safety, and home to Baystate Home Health and Hospice is looking for Registered...  ...schedules with limited weekends, which creates the space for not only work/life balance for employees, but also the best patient care where... 
Holiday work
Relocation bonus
Flexible hours
Shift work
Weekend work

Baystate Health

Westfield, MA
4 days ago