Salary: See Position Description

Location : Wilmington, NC

Job Type: Full-Time

Job Number: 202400146

Department: SOCIAL SERVICES

Opening Date: 05/10/2024

Closing Date: Continuous

Position Information

The NHC Department of Social Services is accepting applications for a Child Protective Services In-Home Social Worker . This Social Worker maintains regular face to face contact with children and families and is responsible for assessing all risk factors and well-being needs affecting children and developing a measurable, family specific, written services plan with the parents/caretakers to ensure the safety of children and address all the needs of the family per state standards and revise as necessary. This includes using community and agency resources to educate, empower, and strengthen families by utilizing Child and Family Team meetings, intra-agency team meetings, and referrals to appropriate services. In Home Social Workers complete case documentation and other service documents and are accountable for compliance with state, federal and agency established standards. They also complete administrative tasks during the completion of their case work as needed.
About Us:
New Hanover County's Consolidated Human Services Agency is a single county agency that provides any combination of Public Health and Social Services throughout the county. New Hanover County Public Health is a fast paced environment comprised of a team of dedicated professionals who stay committed to the County's goal of superior public health and public safety by providing services in the areas of nutrition, personal health, environmental health, school health, maternal health, child health, community health, counseling, epidemiology, lactation, health education and health administration. Ideal candidates for the Health department have an eye for detail, the ability to multi task and shift priorities seamlessly and an overwhelming desire to serve the citizens of our county.

New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, equity, innovation, integrity, stewardship, and accountability guide the way we conduct ourselves and deliver services to our customers. Supported by the work of our Office of Diversity and Equity, New Hanover County celebrates diversity in our employees' backgrounds, beliefs, identities, and abilities, and supports equitable and inclusive policies and growth opportunities. Our talented team has a passion for providing care and services that effect change in the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.

Living in New Hanover County, NC:
New Hanover County offers an exceptional quality of life with its picturesque coastal location. Enjoy the stunning beaches, water activities, and a variety of recreational opportunities right at your doorstep. Immerse yourself in the vibrant local culture, indulge in diverse dining experiences, and explore historical landmarks. The county is known for its strong sense of community, excellent schools, and a thriving arts scene. With a focus on good governance and a commitment to customer service, New Hanover County provides an ideal environment for both personal and professional growth.

Considering a move here? Check out for helpful information on moving to the area.

Salary Information:
The hiring range for this position is $60,943 - $80,764.50 . Salary will be determined based on qualifications. Bilingual candidates are eligible for a differential (5%) when performing Spanish language interpretation during the course of work.

Trainee Opportunities:
Applicants who meet the required minimum education but lack the required social work experience may be considered, and if hired, will be paid at least the minimum trainee rate of $56,351 and will remain at a trainee rate until the minimum experience qualifications are met. Priority consideration for trainee applicants will be given to those applicants who have completed the NC Child Welfare Education Collaborative Program and to those possessing a BSW or MSW. The maximum period for an employee to remain in a trainee status is two (2) years. All experience requirements must be met within two (2) years of employment.

New Hanover County offers:

Employer paid 401k contributions;
Retirement plan through the NC Retirement system;
Flex time and telework availability, depending on your position;
Paid sick and personal leave + 13 paid holidays per year;
Paid parental leave;
Paid community services leave to give back to our community;
Education leave to obtain a degree within your line of work;
Medical, dental, and vision insurance + many other insurance options;
Onsite, employer-paid health and wellness center;
Professional development trainings & leadership initiatives;
Opportunities to make a difference in your community;
And so much more!

Please check out our careers page at for more information on why New Hanover County is a great place to work.

Qualifications

Minimum Qualifications:

MSW from an accredited school and 1 year of related social work experience;
or BSW from an accredited school of social work and 2 years of related social work experience;
or a four-year degree in a human services field with at least 15 semester hours in courses related to social work and 3 years of related social work experience;
or a four-year degree and 4 years of related social work experience.

Must have a valid Driver's License, good driving record, and own transportation at time of application. If Driver's License if outside NC, must have a valid North Carolina Driver's License by first date of employment.

Bilingual in English and Spanish preferred.

Note: Applicants with economic services caseworker or Probation/Parole Officer experience to count as social work experience, must have a minimum of two years of experience in order to be considered as a trainee. Experience counts as social work experience for one half the time up to one year maximum. For example, one year of experience equals six months of social work experience; two years of experience equals one year of social work experience; and ten years of experience equals five years of social worker experience.

Licenses/Certifications

Valid NC Driver's License and good driving record.

Other Information

North Carolina Child Welfare Work:
Watch a introduction into the daily life of a social worker and learn what it takes to make a profound impact on your community. This information is provided by the UNC School of Social Work, and the video can be found by clicking this link:

Hours:
8:00 AM - 5:00 PM Monday through Friday. All position assignments must be available to work during emergency situations.

Application Deadline: This position is open until filled; however, priority consideration will be given to applications received through Monday, May 27, 2024.

Application Status:
Applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for. Please be sure to check your email for this communication so we may proceed with the next step in the recruitment process in a timely manner. All updates regarding an application can be viewed through your applicant portal

New Hanover County offers a competitive benefits package designed to encourage and support your health, well-being and productivity to include

Employer paid 401k deferred compensation contributions (5% for sworn law enforcement and 2.5% for all other benefits eligible positions);
Retirement plan through the NC Retirement system;
Paid sick and personal leave + 13 paid holidays per year;
Paid parental leave;
Paid community services leave to give back to our community;
Education leave to obtain a degree within your line of work;
Medical, dental, vision insurance + many other insurance options;
Employee assistance program;
100% employer paid long term disability;
Onsite, employer-paid health and wellness center which includes a nurse practitioner and physical therapist;
Professional development trainings & leadership initiatives;
Opportunities to make a difference in your community;
And so much more!

Benefit options for eligible positions include medical, dental, elective supplemental insurance options including short-term disability, vision, flexible spending accounts, voluntary term life, cancer, accident, and critical illness policies. Employees who elect medical and dental insurance within the specified timelines provided during on-boarding, will have coverage effective on their date of hire. For more information about New Hanover County benefit options, including our benefit rates, please click

Please check out our careers page at for more information on why New Hanover County is a great place to work.
Note: All positions listed as temporary, casual part time, volunteer, and intern are not eligible to receive benefits. P art-time position with fewer than 20 scheduled hours per week will not include benefits.

01

Select your highest level of education from the information below:

Master's Degree in Social Work
Master's Degree in the Human Services field other than Social Work
Master's Degree outside of the Human Services field
Bachelor's of Science in Social Work
Bachelor's Degree in the Human Services field
Bachelor's Degree in a field outside of the Human Services field
No degree at a Bachelor's level or above

02

Do you have an MSW or BSW through the NC Welfare Collaborative?

03

How many years of social worker experience in a county or municipal social services agency do you have?

5 or more years of social worker experience in a county or municipal social services agency
3 years but fewer than 5 years of social worker experience in a county or municipal social services agency
2 years but fewer than 3 years of social worker experience in a county or municipal social services agency
1 year but fewer than 2 years of social worker experience in a county or municipal social services agency
less than 1 year of social worker experience in a county or municipal social services agency
No social worker experience in a county or municipal social services agency

04

How many years of social work experience outside of a county or municipal agency do you have?

No social worker experience outside of a county or municipal agency.
Less than 1 year of social work experience outside of a county or municipal agency.
1 year but fewer than 2 years of social work experience outside of a county or municipal agency.
2 years but fewer than 3 years of social work experience outside of a county or municipal agency.
3 years but fewer than 5 years of social work experience outside of a county or municipal agency.
5 or more years of social work experience outside of a county or municipal agency.

05

If you indicated that you have social worker experience outside of a county or municipal social services agency, please tell us how that experience relates to the duties of a social worker in child protective services.

06

Indicate your years of social worker experience in child protective services.

No CPS experience
Fewer than 2 years of CPS experience
2 ore more years of CPS experience

07

Indicate your years of social worker experience in child welfare services.

No CWS experience
Fewer than 2 years of CWS experience
2 or more years of CWS experience

08

Please indicate the social worker units in which you have had work experience.

Child Protective Services (CPS)
Child Welfare Services (CWS)
Adult Protective Services (APS)
Work First Employment Services
Emergency Services Intake
Child Placement
After Hours
No work experience in these social work units.

09

If you do not have the minimum social worker experience to meet the minimum requirements, are you interested in being hired as a social worker trainee?

10

Have you had your driver's license suspended for any reason in the last three years?

Required Question