Service Department Customer Service Greeter
Treasure Valley Subaru
Greeter
Overview: The greeter is the service department's first point of contact, responsible for providing a warm welcome to guests and ensuring a positive first impression. This position supports the service teams by directing customers efficiently and maintaining a professional atmosphere.
Responsibilities:
Welcome all customers upon arrival
Direct guests to appropriate departments or staff members
Maintain and organize the service drive
Assist with customer check-ins for appointments
Support front desk and administrative functions as needed
Communicate with service advisors to inform them of customer arrivals.
Address and resolve customer concerns or direct them to the appropriate personnel for further assistance.
Ensure customers are comfortable and informed while they wait for their service.
Maintain a neat and professional appearance at all times.
Uphold the dealership's standards for customer service and professionalism.
Display excellent verbal communication skills, interpersonal skills and a friendly, approachable demeanor.
Treasure Valley Subaru
Vacancy posted 4 days ago
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