Senior Mental Health Counselor

Full Time

APPLICATIONS ACCEPTED FROM: ALL PERSONS INTERESTED

OFFICE OF NEW AMERICANS

WORKDAYS & HOURS: MONDAY - FRIDAY 8AM - 5PM*

*The City of Houston’s Department of Neighborhoods (DON) is dedicated to improving the quality of life in Houston neighborhoods through the delivery of services, innovative programs, and strong community partnerships. The department delivers a wide range of services and serves as a centralized source for resident assistance to resolve neighborhood concerns.

The Office of New Americans advances immigrant inclusion, language access, and coordinated responses to vulnerable populations, including victims of human trafficking and domestic violence.

The Senior Counselor (Grant Funded) provides trauma-informed, shelter-based direct services to adult victims of sex and labor trafficking. This position supports a grant-funded program focused on crisis intervention, intensive case management, and shelter and housing coordination to promote victim stabilization and recovery.

This role offices from a partner emergency shelter and works collaboratively with community partners to ensure victims receive coordinated, victim-centered services consistent with grant requirements and performance measures.

Provide crisis intervention and short-term stabilization services.

Coordinate emergency shelter placement and support housing navigation toward longer-term stability.

Facilitate referrals for medical, mental health, legal, and social services.

Maintain accurate, timely case documentation in accordance with City, grant, and audit requirements.

Participate in program monitoring, data tracking, and performance reporting consistent with grant deliverables.

Protect client confidentiality and ensure compliance with established policies and procedures.

Maintain strong working relationships with shelter partners and community-based organizations.

Moderate physical activity may be required during emergency response efforts.

Ability to travel between multiple locations is required.

Demonstrates emotional intelligence and resilience.

This position operates primarily in an office and shelter environment. however, occasional travel and movement between facilities may be required.

This is a Department of Neighborhoods Emergency Management position at the Tier 2 Level.

Requires a Bachelor's degree in a social or behavioral science, such as Sociology, Psychology, Social Work or Counseling.

Valid driver's license and compliance with the City of Houston driving policy (A.Experience working with victims of trafficking, domestic violence, or other trauma-impacted populations.

Experience in shelter-based or housing-focused case management.

Strong documentation and data management skills.

bilingual ability in Spanish or other languages commonly spoken in Houston is preferred but not required.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

This position is grant funded. Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at:

To view your detailed application status, please log-in to your online profile by visiting: or call View phone number on click.appcast.io).

If you need login assistance or technical support call View phone number on click.appcast.io.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Medical

• Dental
• Life insurance
• Long-term disability
• Retirement pension
• Employee Assistance Program
• 13 city holidays, plus one floating holiday
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

High School Diploma / GED

Bachelor's Degree

Other closely related field

Which of the following best describes your professional experience in coordinating shelter and housing support for clients from intake and assessment, securing vouchers, to placement?

~ Are you trained or familiar with trauma informed therapies and approaches?

If you answered yes to question #5, please list the agencies where you worked and/or had training with trauma informed therapies and approaches?