Technical Communicator - Contractor

Electrosoft Services, Inc. is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, enterprise IT modernization, and software solutions. We always seek to delight our customers, so we retain highly qualified employees and offer them meaningful work, growth opportunities, and work-life balance. What sets us apart from all other contractors is the sense of teamwork our employees feel - and the knowledge that outstanding effort is recognized and rewarded. The camaraderie we share emanates from Lunch & Learn sessions where we explore new ideas together, fun group activities ranging from escape rooms to miniature golf, and much, much more. Technical Writer III:

The Contractor shall be capable of performing the tasks and/or possess the skill sets listed below:

Creates and maintains user guides, SOPs, system design documents, and ATO

documentation for the Enterprise Governance, Risk, and Compliance (GRC) platform implementations.

Create, update, and deliver Enterprise Governance, Risk, and Compliance (GRC) platform User Guides and Resources (e.g. Knowledge Base, FAQs, Design Specification Documents (DSD)).

Ensures all documentation complies with Section 508 accessibility standards for federal content.

Creates and maintains OSCAL-compliant templates and integrates XML/JSON documentation for control implementation artifacts.

Edits content for readability, clarity, and compliance with formatting requirements.

Manages document versioning using SharePoint, Git, or equivalent repositories to ensure audit-ready traceability.

Supports the integration of screenshots, diagrams, and workflows into user-friendly content.

Possesses over 5 years of experience authoring IT documentation for compliance, technical, and system lifecycle content in federal agencies.

Experience using Microsoft Word, SharePoint, and Confluence for document collaboration.

Preferred certifications include Certified Technical Writer (CTW), Certified Information Professional (CIP), or OSCAL Practitioner.

Demonstrated familiarity with the NIST Risk Management Framework (RMF) and federal knowledge management standards.

All qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, national origin, age, citizenship, disability, or Veteran status. Additionally, the company provides reasonable accommodations to qualified individuals with disabilities.