Managing Head of Retail Sales

Position Title: Sales Manager
Reports to: General Manager
Status: Hourly
Position Summary
The Sales Manager along with the Credit Manager are the second in charge at the individual branch location. The Sales Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations. The Sales Manager is accountable for meeting company objectives; maintain company quality standards and adhering to company policies.
Principal Accountabilities

Acquire and Maintain Customers
Attend to customer concerns immediately
Compliance with all applicable federal, state and local statutes
Decipher, prepare and review store reports
Ensure adequate availability of merchandise at all times
Fill out paperwork for submission to corporate support
Follow monthly marketing plans and maintain internal quality control standards
Implement sales and marketing programs
Maintain detailed operating records
Maintain detailed records of financial services transaction
Managing inventory and cash assets
Make sure all merchandise is priced
Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy
Reconcile daily transactions
All other duties deemed necessary for effective by store management
Requirements for Sales Manager:
Effective organizational skills
Established selling skills
Good communications skills
Handle multiple priorities simultaneously
Learn and become proficient in POS system
Maintain professional appearance
Must be able to read, write and communicate effectively in person and over the phone with the employees and customers
Negotiate and resolve conflict
Plan, organize, delegate, coordinate and follow up various tasks and assignments
Recognize and solve problems
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
Regular and consistent attendance, including nights and weekends as business dictates
Education and Experience:
~ Two years' experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising

General Physical Requirements:
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300lbs
Stooping, bending, pulling, climbing, reaching, and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliances, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions