Head of Programme Management [Remote]

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Program Manager to play your part in that transformation. The Program Manager reports directly to the Vice President - Programs Team Leader. As a highly motivated, results-oriented problem solver who exemplifies a willingness to be flexible, learn on the job, and maintain a “can do” attitude you will be responsible for the underwriting, marketing and portfolio management of each assigned Program. Not only will you gain multi-faceted experience in terms of package line of business (not just Property or just Casualty), you will also get multi-functional experience – in addition to underwriting, you will gain knowledge and have the opportunity to lead in other functional areas like operations, compliance, claims, etc.

Developing and negotiating business plans for each assigned program, including plans for new business, renewal rate management, expected retentions to position the division to achieve profit objectives.

Participating in Underwriting Quality Reviews; Incorporating data and analytics to closely manage all programs and position each to achieve their profitability objectives through monitoring of renewals, rate targets, retentions, trends, lost business, etc. Actively identify training opportunities at the Program Administrator level to enhance their LOB knowledge and successfully guide Program Administrators in their execution on risk selection, pricing, coverage terms and conditions in a manner that is aligned with authorities granted by AIG.

Demonstrating an understanding of industry changes and potential impact by LOB through clearly articulated recommendations for actions during the account referral process.

Ensuring Program Administrator is meeting AIG’s underwriting expectations and is aligned with program business plans through the execution and management of their underwriting authority including the participation in file reviews, UQR Audits and Stewardship meetings..

Collaborating with Actuarial, Accounting, Claims, Operations, Program Development, Risk Management and Underwriting as necessary.

Developing & providing superior customer service and maintaining strong working relationships with Program Administrator(s) to sustain portfolio profitability through regular on-site visits, conference calls, etc.

Actively participating in new program opportunity due diligence reviews and the onboarding and implementation of new programs.

10+ Years of Commercial Underwriting Experience focused on Multi Line Package portfolio management.

• Ability to manage by influence demonstrating strong communication, relationship management, organizational and analytical skills.
• Demonstrated proficiency on AIG policy rating/issuance platforms (i.e. Proven understanding of manuscript, admitted form language and policy coverage analysis.
• Willingness to be flexible, learn on the job, and maintain a can-do attitude.
• Highly motivated and results-oriented, proven creative problem solver.
• Travel – 30%

At AIG, our people are our greatest asset. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to View email address on swooped.co .

AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

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