Service Writing Receptionist

SUMMARYThe receptionists our first impression to customers, vendors, and employees. This position provides outstanding service and support to our internal and external clients.Responsibilities:The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion.Greets the public and refers to appropriate department and / or staff members.Answers phones in a timely manner, route calls or takes messages as needed.Assists and supports the Human Resources department with special projects.Ensure the professional appearance of the front lobby and waiting area.Ensures the front desk is neat, presentable, and equipped with supplies to perform duties.Open, sort and distribute incoming correspondence, including mail, emails etc. as neededPrepare outgoing mail including bulk mail, FedEx, payroll checks, courier services, etc.Assists with employee travel arrangements.Assists with New Hire Orientation, including preparation of welcome bags, ordering breakfast and lunch for the team.Setups conference room for special events.Maintains and distributes company organizational chart.Tracks and orders office supplies; maintains supply closet inventory and cleanliness.Performs a variety of general office support duties as assigned.Education/Additional Requirements:High school diploma or equivalentMinimum of 2 years experience in a same / similar roleKnowledge of administrative and clerical procedures and systemsProficiency with Microsoft Office software (Word, Excel, Outlook)Proven knowledge of business letter writing and the standard format for typed materialsMethods and techniques for record keeping and filingMethods and techniques of proper phone etiquetteCustomer service aptitude and attitudeDemonstrate excellent written and verbal communicationMust be punctual with good attendanceAbility to multitask in a fast-paced environmentPossess strong organizational skills and abilityDress code: Business Casual/ProfessionalPersonal attributes: Commitment / Dependability, Even Temperament, Integrity, Attention to Detail, Problem Solving

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